Rated 5 out of 5 by Jeff4 A welcoming upgrade
My family visited in November. One room was on points, the other was paid for and the front desk very graciously upgraded the room on points and put us all on the same floor - in the nicest section of the hotel. We loved our stay!
December 8, 2014
Rated 5 out of 5 by Hannes778 Nice place to stay
We enjoyed our stay, we had a lovely time.
The only minus was the prices of beverages, I had to pay 22 euro for a double Macheira, (brandy) you can buy 2 1 litre botlles for this price.
No wonder the bar is empty, people go out to drink.
Further all was excelent.
December 3, 2014
Rated 4 out of 5 by rocky54 Very nice hotel
We recently visited Lisbon and enjoyed our stay at the hotel. It was convenient to the metro and bus lines. My only complaint is that the hotel food was very expensive and when asked where in the walking area we could get lunch or dinner they told us that there weren't any restaurants around. Very much not the case we went walking in a 3 block radius and came across many restaurants an fabulous grocery store with an eating area that was packed with locals on there lunch break. There is also a mall across the street that has a food court if you like that kind of food.
March 30, 2013
Rated 2 out of 5 by Traveler30 DISAPPOINTED WITH AMENITIES
We have stayed in hotels all over the world and especially during the summer months have enjoyed the benefits of a swimming pool. After checking into the Sheraton Lisboa on a very hot day, we decided to take advantage of their swimming facilities only to find out that there would be a charge. Never have we received such a response and immediately left...unhappy to have chosen this hotel.
July 19, 2012
Rated 3 out of 5 by Mickew Suprised
A very nice hotel in a beautiful and central area of Lisboa.
The only thing that bothers me and kind of got me annoyed was the Fee for the pool area and for the wireless.
Paying €240/night and still need to pay €25 and €19 for pool and internet is anoying enough.
Next time in Lisboa I will choose another hotel for sure.
August 31, 2013
Rated 5 out of 5 by caha Excellent refurbishment
This hotel has really benefitted from an excellent refurbishment programme. The rooms, particularly the bathrooms are well equipped and the beds comfortable.
April 4, 2012
Rated 4 out of 5 by Iain123 Overall good, let down by small things
This hotel is in a good location, relatively close to the airport, but still within walking distance of the tourist areas downtown.
Check-in was quick, and the facilities good. Checkout also quite quick.
Slightly disappointed at the reaction when my wife was served the wrong meal in the restaurant, and we then had to eat our meals separately whilst a new one was cooked for her.
We stayed in a Premium Room, and I have to say that having 2 paper cups as part of the tea/coffee making facilities didn't feel very premium to me. If this is being done to help the environment (usually used as a excuse nowadays) then using pre-packed and sealed plastic bags containing tea, coffee, decaf, sugar, napkin etc doesn't tie in with the cups. Open the bag to get just the sachet of coffee and the whole bag needs replacing.
November 17, 2014
Rated 5 out of 5 by riyadh great location
This hotel is very well situated ,just a five minute walk to the main Avenue of Lisbon.Front desk were very friendly and welcoming .The bar and restaurant on the top floor give the most spectacular views over Lisbon.Our overall experience was the best we have had in Portugal,we will certainly stay there each time we are in Lisbon .
My one slight negative comment would be about the coffee amenities in the room,the paper cups provided are not in keeping with the standard of the hotel.
September 8, 2012