Rated 5 out of 5 by carol452 Great staff and centrally located hotel
I had the pleasure of staying at this hotel 2x in April. The first time I had a suite which was fabulous. The shower was a walk-in shower. There were 2 bathrooms in the suite. The other room was a room on the club floor. What I like about both rooms is that there was a switch for blinds to go down to make the room very dark for sleeping. The club floor was nice for snacks. My only suggestion is to have a bit healthier options for the warm snacks. The buffet breakfast is on the main floor. This starts at 7am. The buffet consists of bread, eggs, bacon, sausage, fruit, yogurt, pastries, sliced meats, granola. There is also an omelette station. A person can also order fried eggs or poached eggs. I want to compliment the front desk staff who worked on the night on April 25. My return flight was cancelled and the ladies at the front desk at the front desk and who helped me arrange a new flight and my transportation to the airport and allowed me to use the phone to call to get my flight changed. They also spoke to the transportation company to get this arranged. I had an issue with my rooms because I had 2 rooms booked the people on one had do to an early departure and the other people in the other room stayed one day later due to the flights. On another note I had a sprained ankle and the staff in the lounge on the 26th floor were very good to me by bringing ice for my ankle. This hotel is about a 20 - 25 minute walk into the center of Lisbon. It is downhill on the way there and uphill on the way back. There is an underground train station about 2 blocks from the hotel. In the immediate area around the hotel there are cafes and restaurants. If you walk about 15 minutes from the hotel you will find a shopping centre which even has movie theatres. Also there is a self serve laundry about 10 minutes from the hotel. A nice short walk to get there. The staff are very nice.
May 15, 2016
Rated 5 out of 5 by miffychan019 great location and services
great location, easy access to all kinds of transportation.
staff are nice and professional.
April 30, 2016
Rated 5 out of 5 by Redsun131 Great time at Sheraton Lisboa
My husband and I spent 10 days in Portugal. The Sheraton Lisboa was outstanding. We were welcomed warmly by the front desk staff upon arrival. They were very helpful and knowledgeable when we came to them with all sorts of questions from catching a train to shopping. Our room was clean and comfortable. Each day when we returned to our room after an outing our room was perfectly clean along with the bathroom. Susanna, in the lobby restaurant, along with all of the staff there were fabulous. The food was delicious and we were attended to very well. Kudos also to the top floor restaurant. The service was outstanding along with the food. Everyone in our party of five thoroughly enjoyed themselves (and of course the view is amazing). We did not have a single negative experience in our stay at the Sheraton Lisboa, even the location was great!
April 25, 2016
Rated 5 out of 5 by Georges Great hospitality
The service was exceptional all the guys at the front desk were very very professional, as well as the concierge man he helped us and suggested some really good places to eat (we are happy that we listen to his advice) Lisbon is a very nice city and we ate in several restaurants but the hotel restaurants are better by far special thanks to Susana and Anne for looking after us over two consecutive evenings the food was great and the service, Amazing … Well done and thank you !!
March 30, 2016
Rated 5 out of 5 by CFfemMaster Lovely
The staff was friendly and helpful, food and service were great, and the room was very comfortable. I had a wonderful stay in Lisbon.
March 26, 2016
Rated 5 out of 5 by Stevieb23 Great Hotel to Explore the Lisbon Region From
My Wife and I stayed here for a week in October. This is a great property, they treat their Platinum members very well, and the rooms are excellent.
It is very central to explore Lisbon from. Most things are about a 5 Euro Uber ride away. Lisbon is a city worth exploring, and this hotel is a great place to base yourself from. With so many great dining options in Lisbon, i would advise you to skip the average food in the hotel and get out and have a great meal.
February 26, 2016
Rated 5 out of 5 by lilivie Great Associates
I was at the Sheraton for a short weekend, the Hotel is very well located, subway one block away and taxis just outside.
The staff was always friendly, specially at Front Desk, Spa and Panorama restaurant, which has an unique view and good food selection.
February 22, 2016
Rated 5 out of 5 by KarynB2016 Excellent location!
We spent Valentines weekend here and chose the hotel for its location and spa amenities. The spa amenities were part of the hotel stay and proved to be the best experience of each day there. The large jacuzzi with multiple jets and water fountains was the right ticket after a day of sightseeing. The staff was friendly! helpful with all their suggestions when asked about the local area. The lobby bartenders (sadly I did not get their name) on Saturday night were the absolute best! Our greatest delight was the receipt of a bottle of sparkling wine and dessert for two from the Hotel manager on both weekend nights! Incredible Valentines meal at the lobby restaurant. Great romantic weekend for two!!!
February 16, 2016