Rated 5 out of 5 by Eddy51 Our excellent stay
The hotel was a real delight!
The staff, always friendly and very helpful. The swimming pool in the afternoon is unforgettable and we'll always remember the evenings in the Club lounge.
Thanks every one at the Sheraton for our
August 9, 2013
Rated 5 out of 5 by Nero Great view - great room
It ist nice to stay at this hotel and have Lisboa 's famous bridge and monument to look at. Staff is friendly and helpful , Spa elegant I had a very good treatment -rooms have a modern and pleasing atmosphere and much comfort. Great bathrooms!
November 15, 2012
Rated 5 out of 5 by Dee210 Excellent customer service
Stayed for weekend with friends. Location was good and within walking distance of center of the city.
Friendly and helpful staff especially at the front desk and the concierge was at all times extremely helpful. Would certainly recommend.
February 25, 2012
Rated 5 out of 5 by GWBMAD Best hotel in town!
My wife and I spent phantastic 3 days at Sheraton Lisbo Hotel. Throughout all departments one can feel the joy with which the team serves their customers! The culinary product can be highly recommended. Well done! Congratulations!
February 13, 2014
Rated 5 out of 5 by peter The staff makes the difference
Everyone at the hotel is going the extra mile to help the customers, i travel the world but sheraton lisboa has earned an extra star in my book. Two extra stars for maria at the club lounge.
You can be proud of your fine staff
February 3, 2013
Rated 5 out of 5 by DosSantos Very pleasant choice
It is a five start property that lives up to it (both in service provided and price). We had an extended stay (7 nights) and thought perhaps we could have had a better deal overall. But in the end, the price was worth it because we were not disappointed with the location and service.
Rooms are spacious and modern and we were fortunate to have views of the city. We found the location to be just perfect since we didn't want to be right at the heart of the historic district. If you're up for walking you can get to the city center by Avenida Liberdade: we walked from the hotel all the way down to the center of the historic area and it was pleasant. But nothing is too far by taxi, not even Parque das Nações.
The staff was incredibly friendly and attentive. Great concierge services with actual good tips that are not "tourist traps".
The only thing that was a little disappointing to us was the small choice of food throughout the day in the Club Lounge and a reasonable breakfast buffet (even the one on the lobby).
Other than that, the property is lovely and the staff really helpful.
November 15, 2012
Rated 3 out of 5 by LADave Expected more from a Sheraton hotel.
No free wifi in room or lobby. Must use their computers for Internet access. Pool is part of the spa and costed 12 euros per day. Room was comfortable and clean. Location is great.
September 23, 2012
Rated 4 out of 5 by FrequentTraveller67 Great staff
You always expect The Sheraton to be we'll appointed, but it is the staff in Lisbon that make this an outstanding hotel. Nothing is too much trouble, a great place to stay
February 7, 2013
Rated 5 out of 5 by petsnake SPG Preferred guest
we were disappointed that there were no Bath Robes, and no bedroom slippers.
Few amenities available for Gold level SPG members.
our stay could have been more pleasant.
September 8, 2013
Rated 5 out of 5 by Plk7 Great stay!
Hotel is lovely and staff was helpful. Good location excellent views and very comfortable stay. Although blackout shades are so good u may never wake up!
November 7, 2012
Rated 4 out of 5 by Ecila Sheraton Lisboa
It is a good place to stay, near beautiful and important sites in Lisboa.
The room is comfortable, and you have taxis and metro very close.
February 17, 2013
Rated 5 out of 5 by NSHE Staff
This hotel is very stylish and comfortable, but what really makes it such a pleasure is the helpfulness of the staff, especially on reception.
January 14, 2014
Rated 5 out of 5 by Emmy12 Amazing view, facilities and perfect location
High floor rooms have an amazing view over the city. Bathrooms are great and room is very clean. Staff is extremely friendly and helpful.
October 27, 2012
Rated 4 out of 5 by efim What I didn't like
Fee for swimming pool and internet !?
I can't comprehend that!
Good that there's no additional fee for usage of the elevator; tv etc!
August 27, 2012
Rated 5 out of 5 by hoosierchick Lisbon
Hotel was in a great location. Staff was very helpful. Food in the restaurant was excellent. Club level amenities were handy.
April 24, 2014
Rated 5 out of 5 by torontonians123 modern hotel
very good hotel with pleasant interior with excellent service we expect from Sheraton hotels and good location near metro station.
January 2, 2014
Rated 5 out of 5 by MACH excellent
though reservation was done at the last minute on the day of check-in,
all service in the facilities were second to none.
August 30, 2013
Rated 4 out of 5 by FBG87 Too far from city center
Very nice, superb room, clean, nice bathroom but far from city center. Buffet lunch were just fine, not exceptional.
February 18, 2013
Rated 5 out of 5 by PaulD Staff and hotel are excellent
All the staff in this hotel are amazing i.e. front desk, restaurant, and club lounge!
Facilities are excellent!
February 18, 2013
Rated 5 out of 5 by SJR22 Comfortable Oasis in Lisbon
The hotel was very nice, staff was very helpful, and the top floor restaurant, though pricey was very good.
January 9, 2013
Rated 5 out of 5 Great Hotel
The room was very nice and always clean.
The staff is very relevant and always try to help if any question.
February 5, 2013
Rated 4 out of 5 by Peter123 Nice stay
This is my first stay at this location. Check-in was efficient and courteous. The room was very nice with a modern feel to it and a large bathroom. I enjoyed the power shade that blocked out the light and slept well in the comfortable bed. Breakfast was good with a large selection.
There were a couple of issues during my stay.
There was a blind between the bathroom tub and the bedroom. I tried to figure out how to use it but in the process I set off the silent alarm (pull cord by the tub next to the window with blinds I was trying to raise). About 30 min. later someone came to my room to see if everything was ok because of the alarm I set off. I explained what I was trying to do but he was not able to get the blinds to work either. He said he would send up someone to fix it but after 1.5 hours I gave up and went out for dinner.
It was nice and sunny out the next day so I decided to use the pool. When I arrived they explained to me that there would be a charge to use the pool each day. With all of my stays at Sheratons and other hotels, I have never been charged extra to use the pool. I found this very disappointing. This information should be clearly stated on their website.
April 22, 2013
Rated 5 out of 5 by eloise Lisboa
Lovely hospital hotel, centrally located, well informed staff. Comfortable room, excellent restaurant
March 11, 2013
Rated 5 out of 5 by John238 No Surprises
Still the same sheraton, accomodation and services + convinient location. No doubt I'll come back
September 10, 2012
Rated 4 out of 5 by Ameet Hotel review
Good location, good hotel, good service... I liked the hotel.. Met my expectations.
April 14, 2013
Rated 5 out of 5 by ArizonaTraveler Nice Hotel
The hotel was very nice. The Executive Lounge was quite accomodating.
September 4, 2013
Rated 4 out of 5 by deea nice surprise
It was a comfortable stay in a central area near to transportation
February 26, 2013
Rated 3 out of 5 by NYE2013 Sheraton Lisboa
Reception staff not very friendly in the day time but night staff was great.
Beautiful view from panorama restaurant on top floor of the hotel. Great attentive restaurant staff in this panorama restaurant.
Rooms are very modern which is nice and minimalistic, but did not like the dark brown carpet, made the small room feel even more cramped. We had a great view of the April 25th Bridge and the Christ Monument from our room which was a delight to wake up to every morning!!
The only reason I would not recommend this hotel is its location in Lisboa. We did not like the location of this hotel because did not feel safe around the immediate vicinity .
November 7, 2013
Rated 4 out of 5 by MooreJJ Centrally Located
Nice hotel - centrally located and close to everything.
October 19, 2012
Rated 5 out of 5 by SlopeS Wonderful first stay
This was my first at a Sheraton that I can recall.
October 2, 2012