Rated 3 out of 5 by Jenma Very tied, 60 Hotel !!
Rooms okay, walking to room hallway very average, carpet needs improving, room service burger very expensive, $50 Aus !!
November 17, 2014
Rated 5 out of 5 by newegg Good basic hotel, Good value
Its a more basic hotel in the Starwood chain. A very good and affordable value. My room was very clean and in good condition. The lobby, restaurant and gym are also good. Club lounge is enjoyable but feels too crowded in the evening. Internet connection is excellent and breakfast was very good. Hallways need to be renovated, but does not reflect the overall quality of the hotel. Connection to LHR via the Hoppa bus is good, but can be a bit frustrating in the evening when the schedule slows to 1 pick-up every 30 minutes. It you plan to stay a while, you can manage your schedule more reliably by taking a taxi for 15 GBP. Access to Central London is also surprisingly good. Most of London can be reached in less than an hour from LHR via Piccadilly line or Heathrow Express. A Thrifty car rental office is also located in the hotel building. The hotel is within walking distance to a few basic restaurants and a McDonalds.
November 14, 2014
Rated 3 out of 5 by Moonraker Awaiting room refurbishment
The lobby area, bar and dining was much improved with the refurbishment. The accommodation areas must be attended to as soon as possible. Please immediately improve the food in the SPG lounge it does not do you credit!
November 10, 2014
Rated 4 out of 5 by wonkachocolat The busiest hotel weekend in London
I stayed at this hotel on several occasions.
This stay was during a weekend where most hotels were sold out and as such it was a very very last minute urgent booking.
The staff were very helpful although the payment had not come through from the website yet (as I'd only just booked a few minutes before check-in). The check-in agent upgraded me to a club room. The club lounge was pleasant and a nice environment to relax that night as well as to have breakfast the next morning.
November 6, 2014
Rated 4 out of 5 by Hillbilly Sleeping
Very good sleeping until some very unintrested other hotel guest are making this much noice that my night ended at 02:30 uk time
November 7, 2014
Rated 2 out of 5 by fabry heathrow airport???
25 minutes far from terminal 4, old hote;, never again
October 20, 2014
Rated 3 out of 5 by colombo6 Rooms very cold
Have stayed here many times still like the hotel we were upgraded because platinum SPG so happy with that, but room very cold, other guests also complained of the cold, also Not happy with waitress in a Club Lounge when I asked her to get something for me she replied that breakfast was complimentary and a quick breakfast how can that be, yes I was upgraded but have spent a lot to be Platinum and most guests would have paid for the club room, at the moment we are staying at Sheraton KL totally different the staff go out of their way to look after the guests, hope when we return 11th Nov. Room will be warmer or a heater is supplied, overall not a bad stay but could have been better.
October 25, 2014
Rated 2 out of 5 by JOHNSPG Absolutely dreadful!
This is by far the worst Sheraton I have stayed at in many years. It's a shame really as this is one of the properties that surely dilutes the brand. The staff is cold, unconcerned, and unhelpful. The rooms are shabby and unclean. The food is terrible...I suggest you do not eat in the restaurant or order room service which are both awful. I will never stay here again. I will only stay at the Sheraton Skyline Hotel which is just down the road. And I will be making my opinion known to the folks at Starwood.
October 29, 2014