Rated 4 out of 5 by CP777 Great Stay
Restaurant has great fare.
Bar area is very pleasant.
February 20, 2013
Rated 4 out of 5 by Lars Good location
Good location and has the features that are needed.
March 20, 2013
Rated 4 out of 5 by virgi Lovely stay
Good location, attendent personal, recommendable
March 26, 2013
Rated 5 out of 5 by evamarie Great Hotel
I loved my stay at Sheraton in Stocholm
October 12, 2012
Rated 2 out of 5 by Alain23 Overpriced and unwelcoming
The customer service at the SPG reservations line was first class, but the same cannot be said for the hotel. I wished to extend my stay but hotel reception would not help until I phoned them! Locking lobby toilets with a PIN made me feel very unwelcome as a guest. The restaurant, while good quality, was incredibly expensive compared to far superior nearby establishments. The room was satisfactory but I was disappointed with the overall experience and feel it represented very poor value for money.
November 16, 2013
Rated 5 out of 5 by Marty nice place
Excellent service and nice location.
March 6, 2013
Rated 3 out of 5 by Steve1950 Below expectations
As a ten year platinum and now a lifetime gold I was disappointed in the benefits received The room itself was clean and comfortable however the airconditioning was not up to par My room was changed several times and their A/C simply does not function well. A fan was placed in m our room So during the summer if you need cool your not getting it there. It was only after saying I was going to another hotel did they upgrade us to a canal view room The staff was courteous but only the head bellman tried to repair the A/C by cleaning the filter in the second room we were moved which was greatly. appreciated and a letter was written to the manager commending him As a long time spg member I would not return as there are better alternativest
July 3, 2012
Rated 5 out of 5 by angio1 Just perfect
Competent and friendly,- always...
December 12, 2012
Rated 4 out of 5 by Dave Nice
Nice hotel. I would recommend it.
January 24, 2013
Rated 5 out of 5 by CCB11 Great job!
Sheraton Stockholm was super!
August 13, 2012
Rated 5 out of 5 by Chris49 This hotel is in overall super
Its got great location.
The room that I had, business room that were located in a traffic area was almost totally silent. The walls and windows were very good isolated.
The room was big with wooden floor witch is excellent for everybody. The staff is really very friendly.
Have a meal down in the restaurant. Good quality and nice quiet surroundings.
Fitness senter is very good for being in a hotel. Good room and ok machines
The only thing is that the breakfast is way to expensive. Good but to expensive.
I loved my stay at Sheraton Stockholm
December 11, 2012
Rated 3 out of 5 by Tinkerbell77 Room cleanliness not satisfactory
At arrival we found crumbles on the desk and peanuts on the floor and dust in the corners when moving a chair around for better comfort when reading a magazine.
Breakfast, excellent service by the breakfast hostesses. I really dislike the usage of egg-in-a-box and scrambled eggs made with prefabricated food. This is not local food at all!
December 9, 2013
Rated 4 out of 5 by Tbythesea Great Stay, Horrible checkout
I really enjoyed my stay here. Close to the water running route, good breakfast buffet, and it was nice to collect points or food credit for "going green."
I had a horrible time at checkout when I tried to separate my room charges from my food charges on 2 different credit cards. It took them 40 minutes to do so, refunds and all - and made me late for my flight check-in. I was not pleased with that.
Overall, I would recommend this hotel, but if you're doing something other than regular cc payment - do it early.
May 18, 2013
Rated 5 out of 5 by Ludvig13th Sheraton as prefered accommodation the past three years
My headline tells everything. The staff are always friendly and service minded which make you feel home every time. Their professionalism and responsiveness always make one's stay a successfully experience
December 19, 2013
Rated 5 out of 5 by Sandy81 Wonderful Stockholm!
From start to finish I can not say enough about how wonderful our stay was at the Sheraton in Stockholm. Check in was a breeze, with a great dinner recommendation and also a reservation made on our behalf. The room was spotless with a lovely view of city hall, the perfect location for walking around this lovely city, both old and new!
Breakfast buffet was very nice, and all of the staff at this property went out of their way to help with any questions we had.
Looking forward to our next trip already!!!
May 30, 2013
Rated 5 out of 5 by Oslo13 This hotel has very good service
We had a very good experience staying at this hotel. The location is very central in Stockholm , walking distance to most important attractions. The rooms are comfortable and clean, the staff very helpful at all the time. Good breakfast. Spescial tanks to the helpful staff in the lobby and reception.
December 6, 2013
Rated 4 out of 5 by JORG Great location for sight seeing
Enjoyed stay. Breakfast buffet could benefit from more focus by staff/management. Club lounge is small and does not accommodate the number of guests having access to this lounge.
December 16, 2013
Rated 5 out of 5 by SooMoo Superb location and no nonsense
Four day weekend to play tourist. Location is ideal, walk to airport train in two minutes and most other places easily. Competent and friendly staff. Located in the middle of anywhere you wish to visit, museums, opera, theater and restaurants. During our stay hotel operated a makeshift lounge with excellent staff and food and beverage service, with views over the city and the lake. Must come back to visit their "real" lounge when upgrades have been completed - how could it be better?
August 2, 2012
Rated 4 out of 5 by Sophie89 Perfect location, great service
Had a great time in this hotel - perfectly located as just near the central station, right near the shops and just opposite the place to get a boat round the archipelago.
As soon as I entered the hotel the bellmen welcomed me to the Sheraton, reception staff were friendly and helpful and the room was very spacious with a great sea view. Only one disappointment - no bath. The cocktails at the bar were also great in a nice relaxed atmosphere and with great service. Thanks for a lovely stay!
June 20, 2013
Rated 5 out of 5 by ANN111 AMAZING HOTEL
VERY VERY GOOD HOTEL. WE'VE STAY 6 NIGHTS IT'S WAS REALLY PERFECT.
December 8, 2013
Rated 5 out of 5 by Tom123456 Fantastisk
Best hotel i have styed in.
December 9, 2013
Rated 4 out of 5 by LADoc Not Your Average Sheraton
Everything is so well done by the staff of the Stockholm Sheraton that you may forget you are staying at Starwood's middle-of-the-road brand. The staff was VERY efficient and accommodating. For example: as is often the case, the SGP elite desk was unoccupied when I arrived to check in. I merely had to look over at the lane and one of the staff members took note. One minute later, a clerk appeared to check me in. One small issue: the A/C did not cool my room as much as I would have liked, but it was fine in the evening. And, after all, being too warm is rarely an issue in Stockholm. Otherwise, the hotel and its staff really set a standard for the Sheraton brand. With the sleek Scandinavian design (wood floors throughout!) it seems more like Starwood's more upscale brands than the tired old hotels we've come to expect from Sheraton in the USA.
July 7, 2012
Rated 4 out of 5 by Roomwithaview Splendid lounge
Bathroom should have better water pressure in the shower.
Air conditioning should provide cool/cold air not only warm/hot air.
November 29, 2013
Rated 4 out of 5 by RGG1957 Good hotel in central Stockholm
The Sheraton Stockholm is centrally located, a 10 min walk to the Arlanda Express terminal ans the metro hub, and a a short walking sistance to the Royal Palace and old city. Very friendly staff. When we checked in at 5 pm our room was not ready, so we were offerred an upgrade to the club lounge. Room was large by European standards. If you can, request a room on the 8th floor, with balcony facing the old city and lake,
July 15, 2013
Rated 5 out of 5 by MrOJ Great restaurant
Once again I have enjoyed a grelt meal at the restaurant. The kitchen must be very close to a Michelin star!
The staff understands to make you feel very special. If you are a bit of an adventurer then ask for a surprice. You will not be disappointed - they do magic in the kitchen. Tell them what you like and then just wait and see.
The front office staff are perfect representatives of Sheraton. You want to come back!
June 3, 2013
Rated 3 out of 5 by Sommarcatta Irritating flaws
When booking a certain roomtype and even got it confirmed at check in, everything should work smoothly. We arrived late and were appointed the wrong roomcategory. Too tired to do anything about it the very same night, we had to go through the hassle of changing rooms the next morning. I demanded an upgrade and we got a beautiful room, but the reception didn´t offer it volontary. Not what you would expect from Sheraton.
December 13, 2012
Rated 4 out of 5 by Pinkers Centrally located
The hotel is conveniently located for the Old Town, the Town Hall and the Central Station. We were warmly welcomed by a friendly receptionist and found the Concierge very helpful. We had a spacious junior suite with views of the Town Hall, which was a bonus. Breakfast was busy - there was a ten minute queue at the self service buffet. Even the Club Lounge was busy, which we found unusual.
September 11, 2013
Rated 4 out of 5 by Aloysha62 Another good visit
Yet again I had another good visit.
November 29, 2013
Rated 4 out of 5 by Mark0000 Great Stay
The hotel and staff are very nice. The location is great as well. I have one issue that I think needs improvement. The check in process would go smoother if there were more staff available. I hate standing in line especially after a long journey. There should be a careful eye on the check in area and staff should be added as lines increase. Other than that, great stay!!! Thanks for everything, Mark
July 17, 2013
Rated 4 out of 5 by Dave42 Nice hotel in great location
This hotel is located about two blocks from the main train station, providing excellent access to trains, trams and the Arlanda Express train to the airport. The hotel features all the amenities you expect from a high class hotel in a walk-to-everything location. Very good breakfast was included with my room, which is important to me. Overall a well situated high class hotel.
September 8, 2013