Rated 5 out of 5 by Moose79 Great Location!
We enjoyed our holiday in Stockholm this year and stayed 7 nights in the Sheraton hotel. Overall, it was a great experience. As others already said, the location is perfect, you don't even have to use public transportation to get to most popular sights. And I'd advise anybody to book a superior room to the south side. Great view!
However, there were some downsides. Bathrobes were missing, and those we got after asking the room service where in bad condition. There were several stains on the furniture which could easily be wiped off (but weren't apparently), watermarks below the washbasin and on a lamp cover (I wonder how it got there) as well as dark stains on the bathroom mirror. The magnifying mirrors light didn't work, and I'm not sure if the air circulation in the bathroom was running at all.
But these minor irritations where perfectly outweighed by the great staff. Everyone, from room service and reception to the nice food & beverage ladys and of course the cook were very pleasant, attentive and helpful.
I would recommend this hotel to everyone, since its location saved us a lot of walks after 8-10 hours on foot sightseeing and our room welcomed us with comfortable beds.
We already plan to visit Stockholm during winter next year, and I'm sure we'll be back in the Sheraton hotel, too.
July 7, 2012
Rated 4 out of 5 by jkf63 best locaition
staityon,local attraction and ferry terminal proximity
August 14, 2014
Rated 4 out of 5 by SPG1 Great location
The hotel has a great location - right in the heart of downtown Stockholm and as such, a walking distance to many attractions. Our corner room (platinum upgrade) overlooked the waterfront. The club lounge was good with snacks throughout the day.
August 13, 2014
Rated 2 out of 5 by Lynda1234 Rooms not like the ones shown on webpage.
I found the room dusty and the phone was filthy. The area where the luggage was stored was very dirty. The patio was covered in algae and bird droppings. I could not see over the cement balcony, but when I did the inside courtyard was full of weeds,
There were no clocks in the room. The lounge on the 7th floor was not what I expected. The table we sat at had a large chunk missing from it. They should have used a table cloth to at least cover the damage. The lounge was put together with mis-matched tables and chairs in a spare room. There were no ice buckets in the room. The signage for the do not disturb and room menus were dirty and bent .The biggest problem for me was the difference between what I saw on the Sheraton Website and the actual room I stayed in. This was supposed to be an upgrade. It was reported to the
front desk and I was met with smiles and shrugs. The lady at the front desk tried to sell us on the patio and what a great view. Not...
I chose the Sheraton because of it's world wide reputation. I had booked 2 rooms for 2 nights and both my daughter and myself were disappointed. I will not recommend this property to anyone.
August 12, 2014
Rated 5 out of 5 by chicagoteri Staff, staff, staff!
We found this hotel clean, comfortable and well-situated in walking distance to most major attractions in Stockholm. However, it was the attentive staff that exceeded our expectations. No staff member was ever too busy to provide prompt, courteous and thorough service.
August 11, 2014
Rated 5 out of 5 by Schlepper Functional hotel in a great location
This hotel provides all the facilities one expects from a world wide hotel chain. Our room was light, bright, airy and well serviced while the hotel is within easy walking distance of Central Station so it is easily reached from the airport.
It is also close to the old city, City Hall and most of the cruise boat wharves.
Staff were universally polite and helpful.
August 8, 2014
Rated 3 out of 5 by virgilt Getting a bit old fashioned but great location
Wanted to have extra bed, which took several hours and calls to organize. Rooms are comfortable but getting old. Bathroom door did not close properly. Breakfast is good.
August 9, 2014
Rated 5 out of 5 by snowak426 Excellent Service
The staff at Sheraton Stockholm were very welcoming and efficient. Sheraton is now at the top of my preferred hotel list after this experience.
August 8, 2014