Rated 5 out of 5 by Moose79 Great Location!
We enjoyed our holiday in Stockholm this year and stayed 7 nights in the Sheraton hotel. Overall, it was a great experience. As others already said, the location is perfect, you don't even have to use public transportation to get to most popular sights. And I'd advise anybody to book a superior room to the south side. Great view!
However, there were some downsides. Bathrobes were missing, and those we got after asking the room service where in bad condition. There were several stains on the furniture which could easily be wiped off (but weren't apparently), watermarks below the washbasin and on a lamp cover (I wonder how it got there) as well as dark stains on the bathroom mirror. The magnifying mirrors light didn't work, and I'm not sure if the air circulation in the bathroom was running at all.
But these minor irritations where perfectly outweighed by the great staff. Everyone, from room service and reception to the nice food & beverage ladys and of course the cook were very pleasant, attentive and helpful.
I would recommend this hotel to everyone, since its location saved us a lot of walks after 8-10 hours on foot sightseeing and our room welcomed us with comfortable beds.
We already plan to visit Stockholm during winter next year, and I'm sure we'll be back in the Sheraton hotel, too.
July 7, 2012
Rated 3 out of 5 by JanneW Basic business hotel
This wasn't my first stay at the hotel so now based on few stays I can say that this hotel feels a bit over-priced compared to the experience. It has no personality and rooms feel a bit outdated. Average business hotel and average Sheraton I'd say. Not something I'd avoid either recommend. Location and service are good but not outstanding.
September 24, 2015
Rated 5 out of 5 by WorldTraveler73 Tranquil Hotel in the Heart of Stockholm with First-Rate Service
Despite being located within a five minute walk of the main train station (very convenient) and across the bridge from bustling Old Town (Gamla Stan), the Sheraton Stockholm is a tranquil oasis with its soothing decor and Scandinavian design. We really enjoyed our stay here and thought the service was top-notch, especially the general manager who greeted us at check-in and departure, the club lounge concierge in the mornings and the bartender at the bar at night. When the hotel could not find an ice pack they had stored for us, the general manager rushed out to purchase us a new one. While the bed, bathroom amenities and hotel scent are all standard Sheraton, the overall decor and the little extras make this one of the best Sheratons in the world.
September 19, 2015
Rated 4 out of 5 by DoubleJ250 Very good location
The hotel is very well located to all shopping and sightseeing activity departure points. Whilst the hotel is very busy the service provided was excellent and food provided was of a very high quality.
August 11, 2015
Rated 4 out of 5 by Travelalot33 Great location for tourists
Located within walking distance of many sights and public transportation. Very responsive staff. Club Lounge had nice hor's d'oeuvres in evening. Platinum recognition was good.
August 1, 2015
Rated 5 out of 5 by ak123 outstanding Sheraton with SPG service
The hotel is locating by the lake, the view is wonderful. I got some upgrade during check in as platiune member, that is nice. The most impoertant, all the staff here is full of passion, they are all willing to help you.
May 26, 2015
Rated 4 out of 5 by TiinaPu Great hotel based on many experience but...
This time my room for two nights was very standard - air condition was placed so that it blew right at me when at bed, view was to messy backyard and had to keep curtains closed (I have requested street view to keep curtains open), pillows and blanket were not as usually, no bathrobe. I could have asked a new room but was too busy with long working days. Cherry on cake was the reception when checking out - Margareta did not bother to ask about my stay at all but I chose to tell.That all said - I still prefer you and your breakfast :)
March 29, 2015
Rated 3 out of 5 by Ele01 the hotel is good but my room needed improvement
Really small bed and matress in awful condition).
March 23, 2015