Rated 5 out of 5 by Moose79 Great Location!
We enjoyed our holiday in Stockholm this year and stayed 7 nights in the Sheraton hotel. Overall, it was a great experience. As others already said, the location is perfect, you don't even have to use public transportation to get to most popular sights. And I'd advise anybody to book a superior room to the south side. Great view!
However, there were some downsides. Bathrobes were missing, and those we got after asking the room service where in bad condition. There were several stains on the furniture which could easily be wiped off (but weren't apparently), watermarks below the washbasin and on a lamp cover (I wonder how it got there) as well as dark stains on the bathroom mirror. The magnifying mirrors light didn't work, and I'm not sure if the air circulation in the bathroom was running at all.
But these minor irritations where perfectly outweighed by the great staff. Everyone, from room service and reception to the nice food & beverage ladys and of course the cook were very pleasant, attentive and helpful.
I would recommend this hotel to everyone, since its location saved us a lot of walks after 8-10 hours on foot sightseeing and our room welcomed us with comfortable beds.
We already plan to visit Stockholm during winter next year, and I'm sure we'll be back in the Sheraton hotel, too.
July 7, 2012
Rated 5 out of 5 by jep24 Fantastic stay!
This is the only SPG hotel in Sweden. I booked it not knowing what to expect and was extremely glad I did. I got a platinum upgrade to a junior suite that was actually comparable to, if not better than, a standard suite in the US. Great views of Lake Maleren. The hotel location is ideal being within 5 minutes walk of the train and metro stations which makes Arlanda airport very accessible. The hotels is also within a short walk to the old city, and there are many museums and restaurants nearby. The concierge was extremely helpful in providing options for sightseeing and dinning as this was my first trip to Stockholm. The highlight, though, was the call I got from the hotel asking if I wanted to join them fin the SPG skybox for the final of the Stockholm Open tennis tournament. That was quite a treat. I got to meet many of the back-office staff, including the GM, and had a great time talking with them. They all clearly love working for Starwood. Finally, I need to thank all of the staff in the club lounge for their excellent service. This stay was so enjoyable, I extended it for an extra day.
October 24, 2014
Rated 5 out of 5 by GlobeTrotteur Awsome weekend in Sheraton Stockholm
Great hotel! The staff is outstanding, friendly and professional.
October 24, 2014
Rated 4 out of 5 by Les123 Great location to explore Stockholm
Overall good experience, attentive reception staff offer superlative customer service. Lovely bed and pillows to get a good rest.
Only slight draw back with the room airconditioning system - warm air blowing - could not lower temperature, probably auto controlled in winter months
October 21, 2014
Rated 5 out of 5 by Magganlule so pleased
Very good hotel. Nice breakfast, good bed, nice staff.
October 21, 2014
Rated 1 out of 5 by maurizio poor and cheap
personel attitude , building ,room, sauna,restaurant,view ... too poor! a 2 star hotel. next time i will avoid this hotel.
October 12, 2014
Rated 5 out of 5 by Maruska007 Excellent location for visit to Central Stockholm
Unfortunately, we could only stay one night; therefore it is difficult to fully assess all the facilities and services available at the hotel, as we were exhausted and spent most of the time relaxing in our VERY comfortable room and going for walkabouts in Stockholm. The best feature for me was the super fast internet connection at the business centre downstairs! I wish I had time to make use of the gym and the sauna facilities, but time was limited. I would definitely stay there again in future, if possible, in order to explore the full facilities available and make use of the spa services offered. The staff was VERY friendly and attentive to our needs and the housekeeping services were of the highest standard. Definitely worth every penny of your stay, especially if you want to be in central Stockholm and within easy reach of all the best attractions that the city has to offer. Another wow factor was the printer next to the computer in the business area (internet access and printing are free), so this makes for the best hotel to stay in Stockholm if you are there for business purposes. We were there only as tourists and we still found it to be an excellent tourist hotel, equpped with staff who are fluent in English (a big plus!). The only thing lacking was an indoor pool. One would expect that, since there is a sauna and spa services, but since the hotel caters mainly for business travellers, it is not surprising that there is no indoor pool.
October 7, 2014
Rated 5 out of 5 by Rogi40 This hotel has great location
The Sheraton Stockholm Hotel has a great location at the center of Stockholm, close to the Central Station.
September 23, 2014