Rated 5 out of 5 by Moose79 Great Location!
We enjoyed our holiday in Stockholm this year and stayed 7 nights in the Sheraton hotel. Overall, it was a great experience. As others already said, the location is perfect, you don't even have to use public transportation to get to most popular sights. And I'd advise anybody to book a superior room to the south side. Great view!
However, there were some downsides. Bathrobes were missing, and those we got after asking the room service where in bad condition. There were several stains on the furniture which could easily be wiped off (but weren't apparently), watermarks below the washbasin and on a lamp cover (I wonder how it got there) as well as dark stains on the bathroom mirror. The magnifying mirrors light didn't work, and I'm not sure if the air circulation in the bathroom was running at all.
But these minor irritations where perfectly outweighed by the great staff. Everyone, from room service and reception to the nice food & beverage ladys and of course the cook were very pleasant, attentive and helpful.
I would recommend this hotel to everyone, since its location saved us a lot of walks after 8-10 hours on foot sightseeing and our room welcomed us with comfortable beds.
We already plan to visit Stockholm during winter next year, and I'm sure we'll be back in the Sheraton hotel, too.
July 7, 2012
Rated 4 out of 5 by DoubleJ250 Very good location
The hotel is very well located to all shopping and sightseeing activity departure points. Whilst the hotel is very busy the service provided was excellent and food provided was of a very high quality.
August 11, 2015
Rated 4 out of 5 by Travelalot33 Great location for tourists
Located within walking distance of many sights and public transportation. Very responsive staff. Club Lounge had nice hor's d'oeuvres in evening. Platinum recognition was good.
August 1, 2015
Rated 5 out of 5 by ak123 outstanding Sheraton with SPG service
The hotel is locating by the lake, the view is wonderful. I got some upgrade during check in as platiune member, that is nice. The most impoertant, all the staff here is full of passion, they are all willing to help you.
May 26, 2015
Rated 4 out of 5 by TiinaPu Great hotel based on many experience but...
This time my room for two nights was very standard - air condition was placed so that it blew right at me when at bed, view was to messy backyard and had to keep curtains closed (I have requested street view to keep curtains open), pillows and blanket were not as usually, no bathrobe. I could have asked a new room but was too busy with long working days. Cherry on cake was the reception when checking out - Margareta did not bother to ask about my stay at all but I chose to tell.That all said - I still prefer you and your breakfast :)
March 29, 2015
Rated 3 out of 5 by Ele01 the hotel is good but my room needed improvement
Really small bed and matress in awful condition).
March 23, 2015
Rated 5 out of 5 by Pete900 Cold country, warm welcome
When international hotels now have most of the same features and facilities, what made the Sheraton stand out for my wife and I was the quality of the staff. They were friendly and helpful in a way which can't be taught from an instruction manual, and the management of the hotel are to be commended for recognising and encouraging this approach. If I single out Helena in reception and Tobias in the bar it is because - I hope - I have remembered their names, but each and every one of their colleagues reached the same standard. We have stayed in hotels around the world and have experienced everything from Oriental charm to American efficiency, but this was one of the best. The sense of being genuinely welcome in the Sheraton added greatly to our enjoyment of Stockholm.
In addition to all the usual facilities, the hotel is, as many others have noted, in a great location. Everything we wanted to see - even the Vasa museum - is within reasonable walking distance. We paid extra to get a room with a view and were pleased to have done so. We thoroughly enjoyed Stockholm in February, and agreed it would probably be even better in summer. If we decide to return, there is no question of where we will be staying.
March 11, 2015
Rated 4 out of 5 by JNA1 Well-located, reliable business hotel
This modern property benefits from a great position looking across the water towards the Old Town. The main commercial area and tourist sights are within an easy walk of the hotel.
During recent visits the service has been swift and helpful.
Tip 1: The executive lounge serves a good range of beverages - so it is probably worth booking an exec package
Tip 2: The hotel is only a few minutes walk from the main station, so one is able to travel to and from the airport using the Arlanda Express train with ease
March 1, 2015