Rated 5 out of 5 by lb56 nice hotel
Sheraton staff was extremely friendly, hotel is very nice. My only complaint was the breakfast was very expensive.
July 8, 2014
Rated 4 out of 5 by Noble No pool yet, but nice hotel!
A glass of Malbec is $14?
July 7, 2014
Rated 4 out of 5 by lynn1961 Great Customer Service
The people at the desk and in the bar and restaurant were extremely helpful. This was the weekend of the Jimmy Buffett concert so I know they were packed. I got the last room online at a great price. When we got to the room it was damp and musty, but it looks like a room two doors down had some water damage (signs on the carpet showing the floor was wet). I didn't complain because I know I got the last room. The hotel itself is in a great location, close restaurants, and was undergoing expansion to add a pool. All in all a great deal and GREAT customer service.
June 24, 2014
Rated 4 out of 5 by Greg1959 One Issue
Enjoyed my stay ... ONE issue, we arranged for a car to take us to the concert (Jimmy Buffett, Toyota Park). We were prepared to pay $50 for a 2 person roundtrip. Very reasonable, BUT our driver was more than 8 minutes late. We were pushing the start of the show, so we dronve ourselves and were forced to pay $60 to park to insure us seeing the start. We made it, but not with 8 minutes to spare.
June 23, 2014
Rated 5 out of 5 by mike06 Clean Hotel-Excellent Staff
I stayed at the Sheraton-Stonebriar June, 2014. The hotel was spotless! The front desk staff was outstanding, especially Kedis. He epitamized what a hospitality professional should be. Great location. You could walk to four excellent restaurants and never have to dine any where else.
June 21, 2014
Rated 3 out of 5 by Cigee Dissappointed
We stay in a lot of Hotels and in the past put 'The Sheraton' among the better class hotels. Unfortunately this was not the case this time. We understand it is not very old but to us it felt tired.
The facilities, the rooms, the decor and the public areas leave a lot to be desired.
It was clean and the staff were fairly good but to us it was not what we would expect of a Sheraton.
May 11, 2014
Rated 3 out of 5 by Dallas324 Not what I expected
Our stay was not pleasent. First, it was like a Pet hotel. Two rooms next to us had dogs barking all the time. Next room people smoking, it was reported and they continue smoking next day. No enforcement. The design is ok, the layout is not comfortable. The food was not good (room service). I will not stay at this hotel again.
July 9, 2012
Rated 5 out of 5 by jjkhawkins Great stay
Everything about this hotel is top rate. Staff very friendly.
April 21, 2014