Rated 5 out of 5 by NCWendy Love this hotel
I travel for business and come to town every three months or so for the past couple of years and I really enjoy this hotel above several others in the area. The breakfast buffet is just right in size and quality and the morning staff has been the same since I started and are always so pleasant and greet me each time as though they seem me all the time, make one feel welcome when traveling alone. The quality of bedding is good and really help with getting some sleep while away from home. The rooms are also so clean and fresh when I come in each day. Any time I have had any questions or concerns they are address immediately.
October 18, 2014
Rated 5 out of 5 by Debra2015 Another great staff
In plano for another Elite Showcase softball tourney and had a great and comfortable stay!
October 20, 2014
Rated 3 out of 5 by Dallas324 Not what I expected
Our stay was not pleasent. First, it was like a Pet hotel. Two rooms next to us had dogs barking all the time. Next room people smoking, it was reported and they continue smoking next day. No enforcement. The design is ok, the layout is not comfortable. The food was not good (room service). I will not stay at this hotel again.
July 9, 2012
Rated 4 out of 5 by Debbie1957 Great Staff
The staff are always so friendly and helpful at this Sheraton. The beds really need to be improved. We all woke up with our backs hurting and not feeling very rested.
October 6, 2014
Rated 3 out of 5 by Cigee Dissappointed
We stay in a lot of Hotels and in the past put 'The Sheraton' among the better class hotels. Unfortunately this was not the case this time. We understand it is not very old but to us it felt tired.
The facilities, the rooms, the decor and the public areas leave a lot to be desired.
It was clean and the staff were fairly good but to us it was not what we would expect of a Sheraton.
May 11, 2014
Rated 1 out of 5 by DOUGE POMPOUS FRONT DESK MANAGER
I had an issue that I addressed with both a staff member and the Front Desk manager. Both agreed that they saw and understood my problem and concern. However, the pompous Front Desk Manager had a total unwillingness to work to a satisfactory resolve. He evidently was absent on "Guest Service Training" day. I have a choice in where I stay. The next time I am in this area, I will stay elsewhere.
March 6, 2014
Rated 5 out of 5 by luckyjas Very happy with my stay
I was very happy with my family staying at the hotel. Check in was easy and fast, the lady was so sweet and helpful. My teenage boys even mentioned how kind and helpful she was. The room was airy and bright and super clean. Breakfast had eggs, seasoned potatoes and bacon. Cold foods available as well. No pool at this time its under construction but no worries we had the option to use the Westin across from them by car, shuttle or walking distance. Plenty of place to walk to and eat. I will most definitely be back.
September 1, 2014
Rated 5 out of 5 by jjkhawkins Great stay
Everything about this hotel is top rate. Staff very friendly.
April 21, 2014