Rated 4.2 out of 5 by 93
Rated 5 out of 5 by King15 This hotel is unique.
I think this hotel is the best. From the staff, cleanliness of room, the great CLUB LOUNGE area, to the ease of registration, they treat you special, The staff just goes a step further to make you feel valued ! Thank you Stonebriar Sheraton.
June 20, 2015
Rated 4 out of 5 by DLS59 This hotell has excellent servcie!
We really enjoyed our recent stay. When the wifi wouldn't work in our room the manager sent up an excellent bottle of cabernet. We plan to stay again.
May 20, 2015
Rated 2 out of 5 by Keith777 Doesn't value Platinum status
As a Platinum member I feel I am never taken care of at this hotel. . I feel they do not Honor me as a Platinum member. I stay here frequently. I never feel that I am taken care as a Platinum member. I was just there and the place was empty. Even the hotel staff told me it was slow. But I still wasn't taken care of.
May 5, 2015
Rated 2 out of 5 by BP77 Needs shower door and a closing bathroom door
I would not recommend this hotel for anyone traveling with family. The bathroom doors don't close.
Also, the shower door didn't close. The feeling of cold air coming into the shower is NOT pleasant.
December 1, 2014
Rated 5 out of 5 by Debra2015 Another great staff
In plano for another Elite Showcase softball tourney and had a great and comfortable stay!
October 20, 2014
Rated 5 out of 5 by NCWendy Love this hotel
I travel for business and come to town every three months or so for the past couple of years and I really enjoy this hotel above several others in the area. The breakfast buffet is just right in size and quality and the morning staff has been the same since I started and are always so pleasant and greet me each time as though they seem me all the time, make one feel welcome when traveling alone. The quality of bedding is good and really help with getting some sleep while away from home. The rooms are also so clean and fresh when I come in each day. Any time I have had any questions or concerns they are address immediately.
October 18, 2014
Rated 4 out of 5 by Debbie1957 Great Staff
The staff are always so friendly and helpful at this Sheraton. The beds really need to be improved. We all woke up with our backs hurting and not feeling very rested.
October 6, 2014
Rated 2 out of 5 by Keith777 Hard to get Upgraded at this hotel/Room was not good
We find it hard to get taken care of at this particular hotel as a platinum member. The room we receive on this weekend trip had black stains on the carpet and no top sheet for added cleanness for the bed. We don't stay at this hotel as much as we used too because of this problem. We want to be taken care of as valued platinum members
September 9, 2014