Sheraton Tribeca New York Hotel

  • 370 Canal Street
  • New York,
  • New York
  • 10013
  • United States
  • Map

Rooms & Rates

Close

Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve and check-in a room.

Rated 4 out of 5 by 432 reviewers.
Rated 4 out of 5 by Fine Hotel in Tribeca I had a fine stay here. As a platinum I got a nice room on a high floor with great views uptown (the XX18 and XX19 rooms have the best windows and views). The club lounge had an excellent breakfast spread including hot items (eggs, bacon, potatoes) and very good croissants and coffee. It also has a terrace that would be very nice in warmer weather. The rooms here are small but fine for 1-2 people per room. It's New York after all. November 12, 2012
Rated 5 out of 5 by Great stay! I only was here 1 night as I do live in NYC but my apartment was unavailable. I got a last minute pre-paid rate that was great. I usually stay at SPG luxury collection hotels but I'll have to say I was pleasantly surprised! The room was clean and the bed was VERY comfortable. I didn't have much interaction with the staff but what I did was courtesy and welcoming. I definitely will stay here again when my apartment is unavailable! July 26, 2012
Rated 4 out of 5 by Good Stay I generally stay in mid town but decided to give this hotel a try. The experiemnt worked because it caused me to explore an area of NYC that I would not normally travel to. I do like the newness of the hotel and the starbucks in the lobby. My only problem was that my room was sandwiched between the soda machine and the elevators so not only did I hear every conversation in the early morning but I was awaken by them as well.... August 26, 2012
Rated 5 out of 5 by Great stay at Sheraton Tribeca! My daughter and I were very pleased with the friendly service we received at this hotel! The room was very comfortable, clean, quiet, and well serviced. The location was ideal for walking to great shopping (only a few blocks away to Broadway shops off Canal). A short cab ride to NYU, (could have walked if it had been nicer weather). We usually stay in Times Square, but all things considered, we would definitely stay here again. January 27, 2013
Rated 4 out of 5 by Great hotel in a great location This is one of my better stays in Manhattan. I love the canal street area. The hotel room was incredibly comfortable however I wasn't able to secure a club room. The Valet is a bit pricey compared to the service you get. Hardly any space to park during midday traffic and there was no valet outside when I arrived. I actually called a block away just tried make sure. Overall a nice spot. Definitely recommend the breakfast buffet. February 16, 2013
Rated 2 out of 5 by Valet Parking a Joke!!! I used the valet service for my vehicle at this hotel. Before checking out I called the ticket in from my room and, after waiting on hold for 15 minutes, was told the car would be right down. When downstairs, we waited another 15 minutes and were then finally approached by a valet person. He checked ticket number and told me it would be right there. 15 minutes later the same thing, would be right there. Another 15 minutes later, the same thing again. Finally after an hour of standing outside the valet told me to walk across the street to the parking garage to get my car. Why did I pay $55 for valet parking when rates are $37 at the garage if I had to get my car myself? This is not what I have come to expect from SPG and I was/am quite disappointed. Especially since I missed my appointment after standing around for an hour only to be told to get my car myself. September 16, 2013
Rated 4 out of 5 by Sheraton Tribeca Very nice and comfortable Sheraton in a good location. August 12, 2014
Rated 4 out of 5 by Good hotel but understaffed The hotel is nice and clean. The staff is friendly and accommodating. Biggest problem was it seemed to be understaffed at front desk, bar and club lounge. Frequently found only one person manning each location during busy times. July 28, 2014
Rated 5 out of 5 by outstanding from check-in to check-out Every single member of the staff at this location go above and beyond to make you feel welcome This was our second time at this location and our first time as SPG Gold status and were upgraded to a double bed club room upon check-in ... We will only be staying at this location when we need a hotel in nyc The location is IDEAL ... You are three blocks in any direction from Soho, tribeca, Chinatown and a block from the canal street express 2 train Rooms are very very quiet and comfortable ... Spectacular views from gorgeous rooftop via the club lounge Hotel makes you feel secure and safe with keyaccess in elevator as to not let any Joe shmoo off the street ride the elevators and roam the floors Inncedently, the hotel is extremely dog friendly ... Brought our lab Lola on first trip and they treated her as if the hotel was her home :) Thanks! Will def be back December 26, 2012
Rated 5 out of 5 by Never received our wake up call! We put in for a wake up call the night before and never received the call! Because of this we were late for the event we needed to get to! There needs to be better communications for wake up calls!!!! We also called the valet number 45 minutes ahead as required and there was NO answer. I had to go down to the front desk and ask what was going on. June 29, 2014
Rated 5 out of 5 by Pleasantly surprised It wouldn't look like it from the street, but this hotel is great and has a lot to offer. My wife and I reserved a room block for our wedding and all of our friends and family that stayed here really enjoyed it. The location may not seem like the best in town, but I wouldn't let it prevent you from booking a room here. I really enjoy hanging out in the neighborhood and there are many nearby subway options to get around. October 9, 2013
Rated 3 out of 5 by Good Location. Not Worth Suite Upgrade I have travelled around the world with Starwood hotel (>100 night/yr). This starwood hotel as category 5 is definitely on the low value/service category. The suite is not really a suite. The bellman is hellpful, but the check-out lady is not very friendly (The check-in gentleman is OK). I guess the serive quality depends on the shift or the person. I like the location in general, close to subway, SOHO, and Chinatown. October 9, 2012
Rated 5 out of 5 by Great location and helpful staff! The location of this hotel is great! The subway station is directly behind the hotel and the staff gave such great directions regarding the subway that I felt like a pro by the time I left. The concierge was so helpful! I basically ran down a list of everywhere I wanted to go and he mapped it out for me. There was lots of shopping just a block from the hotel as well as some inexpensive pizza/bagel places next door. April 24, 2012
Rated 4 out of 5 by Comfortable Hotel From check in to check out our experience was great. The room was very modern with all amenities except free WIFI. The hotel seemed to be quiet. I really didn't hear any traffic noise or an disturbances during the night from other guests. Loved the Starbucks in the room. The room was very comfortable overall. I did not eat at the hotel so I can't comment. Had a lovely stay. June 3, 2014
Rated 1 out of 5 by BEWARE I would like to express my deep dissatisfaction with this property. I am SPG Platinum and have stayed here several times. Due to weather and a flight cancellation, I had to cancel my stay and the hotel INSISTS on charging me for my room - despite calling them hours in advance. I will go out of my way to not stay here and will make sure to tell my friends and social network contacts to avoid this property as well. February 20, 2013
Rated 3 out of 5 by Small Rooms Booked a suite and was disappointed in the size of the room. When I inquire about the size of the hotel room differing from the description online, the staff said they hear that all the time. The second night of our stay the staff accommodated us to a new room but it was still the same size. Helpful staff but the first room was a little more worn than it should have been. Could be a solid hotel but not the best. April 22, 2013
Rated 4 out of 5 by This hotel has a great club lounge We loved the club lounge on the 21st floor at the Sheraton Tribeca. We enjoyed sitting outside for breakfast and taking in the New York City skyline!!! August 1, 2014
Rated 5 out of 5 by Great Business Hotel with Amazing Staff I've stayed at this property multiple times when in NYC and am reluctant to stay anywhere else - even if meetings require a longer drive. The staff and accommodations are great. The location is very convenient to the Financial District, as well as many great areas in mid-town. And the fact that this is a newer property is nice - the club level and work out facilities are excellent (love the roof-top deck). October 28, 2011
Rated 4 out of 5 by My favorite venue in NY Sheraton Tribeca is my favourite venue when stay in New York! Away from touristic area. Regarding the staff it differs a lot from one employee to the other, therefore I am always careful to ask something at reception when I recognize that the friendly and open assistants are in service. Some of the them makes you feels at home, other ones treat you as you are anonimous and not a guest of the hotel for weeks. April 4, 2013
Rated 4 out of 5 by Perfect location If you are looking for a trendy "cool" hotel, this isn't it. If you are looking for a nice, clean, efficient hotel that isn't very big (i.e.: crowded with long lines) that is located in the perfect spot, then this is your place. On edge of Tribeca and Soho, with subway lines very close that can take you to the east side or west side. This place is truly situated in the perfect spot for getting around. October 29, 2013
Rated 5 out of 5 by Great hotel for the price and location If you are planning to stay downtown, the location of this hotel is perfect. Close to numerous train lines and an easy walk to Soho. Would definitely stay here again. Loved the free internet in the lobby (although free in the room would have been even better). The only complain I have is about the minimum amount of storage for clothes. Three small shelves were no enough for two people for four days. December 27, 2013
Rated 4 out of 5 by Staff make the hotel Sometimes the way the staff deal with an issue gives the true measure of the hotel and on that we were more than accommodated. I was really pleased with the way Stephen resolved the issue of the club room we booked, not being available on our arrival. Stephen sorted this out expertly and made our stay very welcoming. The beds are divine and we didn't want to leave them we all had a fab nights sleep. November 30, 2011
Rated 4 out of 5 by Awesome terrace (Sheraton Club) I stay here quite often when I come to town. The staff is friendly, and if you get access to Sheraton Club (and the weather allows) you can sit outside on the terrace and have a lovely view uptown. The rooms are somewhat standard Sheraton rooms, and reasonably sized for Manhattan (i.e. a little small!) Also, the location is great - Tribeca - and very close to the subway. May 15, 2014
Rated 5 out of 5 by Great Tribeca Hotel My ten year old niece and I had a fantastic stay here from April 12th - 16th, 2014. I got a great deal from Hotwire, but they still treated us very well. They gave us access to the club lounge and free Internet. The staff was super friendly and always went out of their way to help us out and make sure our stay was perfect. The lobby area was modern yet comfortable. There was a convenient pod of computers near the front desk and bar. We loved the club lounge. They had complimentary breakfast in the morning and snacks and beverages in the evening. There were absolutely beautiful views of the city from the rooftop lounge. I always love staying downtown in NYC, and the Sheraton Tribeca was no different. You can't beat the proximity to Chinatown, Little Italy, and the Village. You also have an easy walk to three different subway stations on Canal Street. I will definitely stay here again in the future... April 17, 2014
Rated 5 out of 5 by This hotel is my # 1 choice of hotel in the Tribeca area. We stayed at this hotel several times during our visits to NYC over the last few years. The hotel is within walking distance to China town and to the various Tribeca famous restaurants. The front desk agents were always very friendly and helpful. The conceirge lounge is excellent. We are very happy with this hotel, it is our # 1 choice of hotel in NYC. June 2, 2014
Rated 4 out of 5 by Great staff, great location. We were initially disappointed, as the room was smaller than we had expected for the price. However, the room was very comfortable, so we didn't mind too much. The staff were all exceptionally helpful, friendly and welcoming, so we had a general good impression of the hotel. The location was also great, being to close to Canal St subway station, and with lots of nice restaurants and cafes nearby. February 7, 2013
Rated 5 out of 5 by Great Stay Thanks to the excellent staff of the Sheraton Tribeca for an excellent one week stay at your hotel. We felt as though we were home for our visit to NYC. Nice to be greeted each morning, front desk was able to handle our needs for faxes and package delivery. Our maid was the best. She kept checking with us to see if there was anything we needed. Our one little issue was resolved immediately. August 1, 2012
Rated 5 out of 5 by Huge room for NYC! This was a great room for our family of four. We spent only one night after dropping my daughter off at college so it was great not to have to book two rooms. The teenage kids thought it was nice also. Nice little bar for the parents to recover. All staff were very pleasanat and helpful. Not the prettiest location (Canal St.) , but convenient enough. The room had no view, but that's OK. August 23, 2012
Rated 3 out of 5 by Nice staff When I got to the hotel with my son I learned that the sheraton site I booked on was for one year later. I was very disappointed as i did not catch that the screen booked me one year out. I feel they should start you in the year 2013 I know I did not request 2014. I was told the hotel was sold out so to get a room we needed to pay much more money. The hotel was not worth the new charge May 13, 2013
Rated 4 out of 5 by An excellent option to enjoy Manhattan The hotel is modern, staff are courteous and efficient, rooms are clean and great. The Canal St area may not be the ideal place to be with children, but for business travellers or adults is an excellent option. Its location is very good, close to the Soho and to the subway, although do not expect fancy shops or services in Canal St. I would highly recommend the hotel for everyone. February 20, 2014
<<prev 7 8 9 10 11 ... 16 next>>