Rated 5 out of 5 by Danny5620 Beautiful Hotel located in a great neighborhood!
I had the pleasant experience of spending several days at this Sheraton and I found the staff to be absolutely outstanding! The hotel is located in Tribeca right on Canal Street, awesome location! The Front Desk Supervisor, Mia was OUTSTANDING! She welcomed guests every morning with her infectious smile and great personality! She asked me everyday how my stay was and informed me to please reach out to her with anything I may need during my time here. She is a great asset to your hotel! I highly recommend this hotel to anyone looking for a great place to stay in lower Manhattan. They have a great club lounge with friendly attendants and a great view of the Manhattan skyline! The hotel is clean, warm and very inviting, Top of the line!
January 27, 2016
Rated 5 out of 5 by gailyred Staff was delightful and welcoming
I loved this hotel....the rooms and hallways were not beautifully maintained, but the staff was great, and the location is fantastic....I do think they need to come up with a better valet system, rather than having to pull in front and leave your car in the road to go in to find a bellman- that is unnerving, and seems inadequate for a busy, centrally located city hotel....thank you
January 21, 2016
Rated 5 out of 5 by Robyn26 Great Hotel
The Sheraton Tribeca was a great hotel and the staff was excellent especially Mia who checked us in. It was a great location.
January 11, 2016
Rated 5 out of 5 by JAD84 Great Staff
Friendliest, most enthusiastic staff of just about any hotel I have ever stayed at. Hotel itself is very nice, but the staff is truly outstanding. Every single person provided really exceptional service.
January 11, 2016
Rated 5 out of 5 by xdon Highly recommended !
The location is this hotel is really convenient within walking distance to Chinatown and lower Manhattan - the staffs were very friendly and ready to help. The hotel has a great management team and the property is well maintained.
did not receive an upgrade, but the rooms were fine.
December 27, 2015
Rated 5 out of 5 by TommytheNUNN A perfect experience in a great location
I have stayed here before and the reason i return is because it is such a terrific experience. I took the time to write down some of the names and I rarely do this. Kudos to Nelson checking us in, and Corey, Tina, David and all of the maid service.
December 17, 2015
Rated 5 out of 5 by Sunil972 Hotel staff is extremely cusotmer friendly
very happy with service. All the employees smiled, asked if there was anything we needed, helped us with everything.
December 4, 2015
Rated 5 out of 5 by Kmarty12 Can't express enough how amazing this hotel is being run
Clean , staff was excellent , great hotel.
November 23, 2015