Rated 4 out of 5 by Kooper48 Jennifer Wedding
Front Desk and Event Staff did a great job, rooms are a little "tired" but adequate
November 12, 2013
Rated 3 out of 5 by SummerFun2013 Central Location
Nice location downtown to where you need to get to. Not far from the Arena's to walk.
August 8, 2013
Rated 5 out of 5 by Director123 Excellent Customer Service
The staff at this location were very professional and made me feel valued as a guest.
June 27, 2013
Rated 4 out of 5 by PDCBob This hotel was convenient
Hotel was close to the convention center and resturants, shopping and entertainment.
September 3, 2012
Rated 4 out of 5 by Bill Stay met every expectation
Staff was very friendly and helpful. Large convention in town and area very noisy.
April 25, 2013
Rated 5 out of 5 by bestguest bestguest
A super stay at a very reasonable downtown rate and great location for everything/
February 1, 2013
Rated 3 out of 5 by Jbones Indy sheraton
To much construction, HVAC did not work, Gift basket never made it to room.....
December 19, 2012
Rated 5 out of 5 by Rod43 Great staff and location
The staff at this hotel was great!! I would go back just because of the staff
October 21, 2013
Rated 4 out of 5 by MzRita Club Lounge attendant
The young African-American attendant lady was very accomondating to my needs.
August 13, 2013
Rated 4 out of 5 by LK310 Good - could use another mirror in the room
Good, comfortable, could use another mirror when traveling with students.
October 30, 2012
Rated 1 out of 5 by Rooney Dissatisfied
This is my second and certainly final stay in your facility. This time my issue was two fold. I stayed 3 nights and not once was I visited by housekeeping. We called each day and were accused by the staff of leaving the do not disturb sign on our door. We went down and got our own clean towels and coffee refills. I also had to call to have my bill emailed to me after it was promised twice. Once received, I was charged 3 nights after being told I would be charged 2 by the front desk clerk upon checkout (we arrived at 6AM our first day) . We were also double billed for our room upgrade to a suite and I am now waiting for this credit to be returned.
On my previous visit in October of last year, you water stopped working the Sunday morning of our departure and I was forced to go skip a shower prior to flying for 6 hours (not pleasant) and we all had to share one unflushable toilet prior to leaving. For this lovely experience, I was credited $40 whole dollars off my stay. And again, I had to call on this once I was back home to get this credited to my account. For a hotel that charges as much as you do, the service level is appalling. I will make sure to share my experience on the web so others know what to expect.
July 3, 2013
Rated 5 out of 5 by RonC Fantastic!
Outstanding staff! Great Location! Very Accomodating! Thanks Sheraton!
May 13, 2012
Rated 4 out of 5 by Sirpeter Hotel
Good stay! But room was some what small with no refrig. Or microwave.
September 3, 2012
Rated 1 out of 5 by Indytravel Unbelievable
There was urine in the toilet when we got to the room. Enough said.
December 12, 2012
Rated 4 out of 5 by Misha2013 guest
Great location for a quick getaway within the city of Indianapolis
August 11, 2013
Rated 5 out of 5 by StanSur Maintaining Sheraton Standards
This is an excellent Sheraton. Clean, quiet, and great location.
April 29, 2012
Rated 5 out of 5 by TomF54 Wireless Internet
My only issue is I wish you offered free wireless to all guests.
November 24, 2012
Rated 4 out of 5 by Corolla This hotel has great features
The location of this hotel makes it ideal for the IMM Marathon.
November 6, 2012
Rated 5 out of 5 by Mtaylor227 Great staff!
Nice to have people who really and are true professionals!
January 26, 2013
Rated 4 out of 5 by Kettlebell27 Very Good Value
Good location and value. Staff was friendly and helpfull.
February 10, 2013
Rated 4 out of 5 by thunderhead Great Location and staff
Got a great deal on the room. I will stay there again.
October 16, 2013
Rated 5 out of 5 by Dorothy12 Attentive Staff
Excellent customer service skills of all staff members.
December 17, 2012
Rated 5 out of 5 by Joe72 A very enjoyable stay.
A relaxing environment with a staff wiling to assist.
September 30, 2013
Rated 5 out of 5 by betty25 the hotel have great feature
excellent, we will come like the price especially
August 12, 2012
Rated 2 out of 5 by mb002 nothing went right
From check in to check out, nothing was pleasent.
November 27, 2012
Rated 3 out of 5 by Raoul69 Hotel needs renovation
The hotel is old compared to other Sheratons
July 21, 2013
Rated 4 out of 5 by New2012 Great Place Great Location
Great location will stay again. Very clean.
July 25, 2012
Rated 4 out of 5 by Verde Great hotel
Wonderful Staff & very clean comfy rooms.
August 27, 2013
Rated 5 out of 5 by Jamie3066 Excellent Service
The staff was extremely helpful.
November 4, 2013
Rated 2 out of 5 by Mike57 Not happy
Walls to thin can here everything.
April 15, 2013