Rated 4 out of 5 by MzRita Club Lounge attendant
The young African-American attendant lady was very accomondating to my needs.
August 13, 2013
Rated 4 out of 5 by LK310 Good - could use another mirror in the room
Good, comfortable, could use another mirror when traveling with students.
October 30, 2012
Rated 1 out of 5 by Rooney Dissatisfied
This is my second and certainly final stay in your facility. This time my issue was two fold. I stayed 3 nights and not once was I visited by housekeeping. We called each day and were accused by the staff of leaving the do not disturb sign on our door. We went down and got our own clean towels and coffee refills. I also had to call to have my bill emailed to me after it was promised twice. Once received, I was charged 3 nights after being told I would be charged 2 by the front desk clerk upon checkout (we arrived at 6AM our first day) . We were also double billed for our room upgrade to a suite and I am now waiting for this credit to be returned.
On my previous visit in October of last year, you water stopped working the Sunday morning of our departure and I was forced to go skip a shower prior to flying for 6 hours (not pleasant) and we all had to share one unflushable toilet prior to leaving. For this lovely experience, I was credited $40 whole dollars off my stay. And again, I had to call on this once I was back home to get this credited to my account. For a hotel that charges as much as you do, the service level is appalling. I will make sure to share my experience on the web so others know what to expect.
July 3, 2013
Rated 5 out of 5 by RonC Fantastic!
Outstanding staff! Great Location! Very Accomodating! Thanks Sheraton!
May 13, 2012
Rated 4 out of 5 by Sirpeter Hotel
Good stay! But room was some what small with no refrig. Or microwave.
September 3, 2012
Rated 1 out of 5 by Indytravel Unbelievable
There was urine in the toilet when we got to the room. Enough said.
December 12, 2012
Rated 4 out of 5 by Misha2013 guest
Great location for a quick getaway within the city of Indianapolis
August 11, 2013
Rated 5 out of 5 by StanSur Maintaining Sheraton Standards
This is an excellent Sheraton. Clean, quiet, and great location.
April 29, 2012
Rated 5 out of 5 by TomF54 Wireless Internet
My only issue is I wish you offered free wireless to all guests.
November 24, 2012
Rated 4 out of 5 by Corolla This hotel has great features
The location of this hotel makes it ideal for the IMM Marathon.
November 6, 2012
Rated 5 out of 5 by Mtaylor227 Great staff!
Nice to have people who really and are true professionals!
January 26, 2013
Rated 4 out of 5 by thunderhead Great Location and staff
Got a great deal on the room. I will stay there again.
October 16, 2013
Rated 4 out of 5 by Kettlebell27 Very Good Value
Good location and value. Staff was friendly and helpfull.
February 10, 2013
Rated 5 out of 5 by Joe72 A very enjoyable stay.
A relaxing environment with a staff wiling to assist.
September 30, 2013
Rated 5 out of 5 by Dorothy12 Attentive Staff
Excellent customer service skills of all staff members.
December 17, 2012
Rated 5 out of 5 by betty25 the hotel have great feature
excellent, we will come like the price especially
August 12, 2012
Rated 2 out of 5 by mb002 nothing went right
From check in to check out, nothing was pleasent.
November 27, 2012
Rated 3 out of 5 by Raoul69 Hotel needs renovation
The hotel is old compared to other Sheratons
July 21, 2013
Rated 4 out of 5 by New2012 Great Place Great Location
Great location will stay again. Very clean.
July 25, 2012
Rated 4 out of 5 by Verde Great hotel
Wonderful Staff & very clean comfy rooms.
August 27, 2013
Rated 5 out of 5 by Jamie3066 Excellent Service
The staff was extremely helpful.
November 4, 2013
Rated 2 out of 5 by Mike57 Not happy
Walls to thin can here everything.
April 15, 2013
Rated 5 out of 5 by Jy2012 nice smooth stay
friendly, clean and nice location
September 26, 2012
Rated 4 out of 5 by CNAP review
very nice location and staff
May 13, 2013
Rated 4 out of 5 by lee1 indy1
Wish room had a small fridge
August 7, 2012
Rated 5 out of 5 by bigbigd Great breakfast buffet
Food & staff was excellent.
July 15, 2013
Rated 5 out of 5 by Tiddy2010 Great customer service!!!!!
Great customer service!!!!!
May 30, 2012
Rated 5 out of 5 by paxton927 Great View of the City
Fantastic Stay! great hotel
February 25, 2013
Rated 4 out of 5 by Btterfly67 My experience at Sheraton
Nice hotel, staff was avg
October 10, 2012
Rated 4 out of 5 by LadyDi1 Great location for a "staycation."
Only has an outdoor pool.
January 10, 2013