シェラトン・インディアナポリスシティーセンターホテル

  • アメリカ合衆国
  • 46204
  • インディアナ,
  • インディアナポリス
  • 31 West Ohio Street
  • マップ

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Rated 3.6 out of 5 by 488 reviewers.
Rated 5 out of 5 by Always a great stay This Sheraton is one of the nicer in the brands. The location is great for both business and pleasure - and the views are the best in town. The club is one of the best Sheraton clubs as well. My only complaint before were the rooms being a little out of date. But they have undergone a renovation, so the rooms are fantastic. As someone that has stayed around Indy a lot, this hotel is top tier. Especially for a Sheraton. December 24, 2014
Rated 4 out of 5 by It's now a MUCH BETTER Sheraton! We stayed here 2 years ago, during a "renovation phase". Our recent stay revealed a MUCH BETTER and IMPROVED SHERATON in all aspects. - Platinum recognition was very good. The front desk staff are several steps up from the team a couple of years ago. "Ozzy" went above and beyond to honor our requests. - The Valet Parking staff is excellent. "Tayo" doubles as Valet and Bellhop, but no worries. He's speedy and your car and luggage are where you need them to be in a flash. - The upgraded parlor suites are nicely appointed, and the bed is ULTRA comfortable. - If you can take advantage of the Club Lounge - DO! "Twana" manages the Club wonderfully! Many club lounges are sparse in their offerings and snacks are not replenished often enough. The lounge has a good view, and the snacks were excellent! Not chicken wings and mystery meat. Things like grilled shrimp, egg rolls, fruit platters, cheese platters, shrimp and scallop skewers - were tasty treats! - The gym is minimal, but meets the needs for a basic workout. Overall, it's clear this renovated property has made huge strides to better meet the needs and expectations of its customers. The downtown location provides EASY ACCESS to the airport, shopping, nightlife and much more. The absolute only downside was the slow elevator service...(which was largely due to the byzillion folks there to participate in a band competition). November 17, 2014
Rated 2 out of 5 by great. Yet a let down Great Sheraton when you check in. Then it's all downhill. No spg gold recognition. Then "Judy" at the front desk won't acknowledge you. Happy holidays..... December 24, 2014
Rated 5 out of 5 by Wonderful Experience We stayed for the lighting of the Christmas Tree downtown. Th hotel was crowded as was all of downtown. the Hotel was ready for the crush of people, - attendants at the parking garage, extra staff at the elevators. The feeling was festive and friendly. They even had hot chocolate outside - to help with the cold! What a pleasure, AND, event thought the rooms all around us were full, it was quiet and I had the best night's sleep I have ever had in a hotel! December 1, 2014
Rated 4 out of 5 by club level great but room too warm the rooms were warmer than the thermostat setting and could not be cooled. our room was set for 65 but temp was actually 75. they moved us to another room which was also set for 65 but actual temp 70. staff responded quickly and was helpful but surprised that the temp of room could not be controlled. December 6, 2014
Rated 4 out of 5 by nice although I didn't see or do much in the hotel as I arrived very late and departed early the next day, what I did notice, however, was very good. front desk mentioned that the club lounge was not open the next morning due to the approaching thanksgiving holiday but comped breakfast in the dining room. food was great by the way. was also upgraded to a suite which is always great. the room was very nicely decorated. the bathroom had an odd configuration but served its purpose. overall, from what I saw, it was a good hotel. December 2, 2014
Rated 4 out of 5 by All about Dina The only reason I logged in was to write to say how amazing Dina, who works in the club lounge, is at her job. I mean, stocking cereal boxes and clearing dirty plates is probably not the most fun job, but she honestly makes it seem like she enjoys it. She took such great care of me, my husband, and my son while we were there that we felt like royalty. Seriously, whatever you are paying her should be tripled. Our room had bathroom molding that was falling off, with rusty nails sticking out right next to the bath...but we would stay there again just because of Dina. Promotion, raise...hope you do whatever you need to do to keep her on staff. November 20, 2014
Rated 2 out of 5 by Disappointing Stay I had a 5 day stay at this hotel for my sister's wedding and was very disappointed. The room was not well cleaned, the furniture was worn, and the carpet in my room was stained. The service at the hotel was really sub-par, we had to ask repeatedly for a crib the evening we checked in so our toddler could go to bed. The staff was not very responsive to our request of additional crib sheet, and notifying us when our new room was ready. The checkout process was a mess, I had to spend additional time on the phone getting my bill corrected after we left the hotel. The location is great, being right on the circle, but the hotel need some improvements October 24, 2012
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