シェラトン・インディアナポリスシティーセンターホテル

  • アメリカ合衆国
  • 46204
  • インディアナ,
  • インディアナポリス
  • 31 West Ohio Street
  • マップ

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Rated 3.6 out of 5 by 457 reviewers.
Rated 5 out of 5 by Staff was exceptional! This hotel was conveniently located to everything in downtown Indy and within walking distance of everything we wanted to do. The staff in the Club Lounge (especially Katie) was fantastic and made us feel right at home and catered to our every need. August 15, 2012
Rated 5 out of 5 by Fitness center is awesome and Alexander's is great I always enjoy staying at the Sheraton in Indianapolis. The new fitness center is awesome and has great machines for a good work out. Alexander's Restaurant is amazing. The coctails are good, and the chef prepares excellent quality daily specials. March 29, 2013
Rated 5 out of 5 by TMU48 This hotel is perfectly located to enjoy all the things Indianapolis has to offer in historical sites , museums, and Midwestern cultural events. Close to many fine eateries and even good shopping, it is totally convenient as a downtown property. August 10, 2013
Rated 3 out of 5 by it has it good and bad the staff is VERY friendly. The issue I have is the walls are very thin and so is the ceiling. You here every movement in the rooms and when some one is walking above you here it and in the halls you can here everyone that walks by there voices. July 30, 2013
Rated 2 out of 5 by Your lounge is the best...in Indianapolis However my room, 1941, the double bed closest to the window sagged very low to the ground, towards the front right corner. The power outlets nearest the desk were inoperable, as was everything plugged into it, including the desk lamp. So to charge my devices I had to unplug the bedside lamp and clock, both of which I'd have enjoyed the use of. Also, the bedside phone was not operable--the desk phone was. Perhaps if there were at least a SPG member floor with full sized ironing boards, or robes, or more than two sets of towels, I might have been somewhat pleased. But most bothersome, was the lack of any non-children's movie channels, or even any standard SPG pay-per-view movie channels. Whichever committee decided the sparse (except for the approx. 5 different FOX variations) channel listing, should be reassigned from anything having to do with entertainment. The staff was very friendly and helpful, but I'll likely choose the other Starwood locations in the area, when doing work in Indianapolis or for leisure, before I stay here again. Regards, Cameron November 6, 2013
Rated 4 out of 5 by Perfect location! I love that they have parking, it is close to a ton of great places to eat, sites to see, areas to run and shopping areas- not to mention access to the highway. Staff is always willing to do whatever they can to improve your stay. Great gym too! April 16, 2013
Rated 5 out of 5 by Above and beyond service for our wedding weekend! Our daughter and her wedding party were treated like royality on their special weekend! The hotel was within walking distance of the venue's... and in the hub of the city for our out of town guest to enjoy everything our fair city has to offer! October 16, 2012
Rated 2 out of 5 by Old and dusty (City Center Sheraton-INDY) Honestly the property needs a major upgrade to floors, furnishing, etc. My room had a couple of vents near the sink outside the bathroom that had not been cleaned in a while. Just not up the standards I have come to like with spg. October 11, 2013
Rated 5 out of 5 by Great Indianapolis Hotel We only stayed one night, but the staff was outstanding. We stayed on the club level and the evening snacks and the morning breakfast were great. The hotel was located close to all our intended sites to visit. We were well cared for. December 31, 2012
Rated 5 out of 5 by Great Indianapolis Experience Excellent hotel to make our B1G Championship experience a positive one. There could have been more staff on duty Friday 7PM for check-ins but once it was 'my turn' all was well. Club lounge had coffee issues each morning. There was never enough coffee brewed and the espresso machine is not the answer, and besides, it kept running out of beans because so busy. Sunday we hit the lounge at 9:40 prior to checkout and no coffee. When I inquired with the lounge host, she said she was getting ready to close and initially was not going to do anything about it until I made a point that this was unacceptable. She offered to make a cup for me but since there were several others wanting coffee I felt she should have still been brewing in quantity. The night manager was in the lounge and I shared my concern. You have a major event and the hotel is busy. Deal with it. The exit at the parking garage didn't work and nobody answered the intercom. Had a parking pass, but still had to ask my son to get out and lift the bar so we could leave. Other than that, great stay. December 6, 2012
Rated 4 out of 5 by Great business stay The staff is very nice and helpful at this hotel. The amenities are very nice and comfortable. There are expanded hours for the resturant and bar which is helpful to late arrival guest that might want a lite bite after traveling. September 8, 2013
Rated 4 out of 5 by Cold room, marginal response The room was cold due to poorly functioning heating system. They brought a temporary heater. No one offered to move me to another floor. I spoke with people in our convention on other floors and the room temperature was fine. April 6, 2013
Rated 5 out of 5 by Great features and location Had all the amenities for comfort and was overlooking Indiana War Memorial and short walk from Indiana World War Memorial. Breakfast buffet was very good and reasonably priced. Sports venues and many restaurants were nearby. January 17, 2013
Rated 5 out of 5 by Indy Stay Very comfortable, clean, accessible to many places within walking distance which was worked out great for me. The staff, professional, not stuffy, very friendly folks, I like that when I travel. Nice view from my room too. June 29, 2013
Rated 5 out of 5 by Great Stay Staff was very nice and worked well to meet our needs. We were given a great group rate including parking discount as well. We had a big group of college students and the hotel was helpful and exceeded our expectations. March 4, 2013
Rated 5 out of 5 by Great Staff The staff at this hotel is one of the best I have ever experienced they want to help you in any way possible. The location can not be beat you are on the circle and right in the middle of everything Indy has to offer. May 16, 2012
Rated 4 out of 5 by Nice but.... Hotel and meeting facilities very nice. Worst service, however, from your bar staff. Took forever to get waited on while they seemed oblivious to customers and would go wipe off a table before waiting on customers. February 27, 2013
Rated 4 out of 5 by Love the view of the Circle Really nice hotel. Great location. Very nice bed and bedding. Note to hotel: When a couple stays in the room they need a second mirror over the desk to allow for make up and hair while spouse is in the bathroom. May 13, 2013
Rated 1 out of 5 by Not happy No hot water for 2 days and I was told they knew my room and others on that side of the hotel were having issues. I wondered why I was put in that room after I was told they upgraded me to that particular room. February 11, 2013
Rated 5 out of 5 by Great downtown location We only spent a short time at this hotel but it is really convenient to the downtown locations. We had the breakfast buffet and it was excellent and the service was great. And there's a Starbucks in the lobby. January 3, 2013
Rated 4 out of 5 by Pre Christmas Family Fun Special occasion downtown, watching and waiting for the " Circle of Lights ". Standing on the 9th floor outside pool area watching the people below and all the activities was fun. December 2, 2013
Rated 5 out of 5 by a wonderful stay we've stayed at many sheratons and westins... and this was probably our best experience. thank you for great service, cleanliness, and maintaining a wonderful club lounge. our stay was very enjoyable. October 7, 2013
Rated 4 out of 5 by Indy 500 stay at the Centre Sheraton Hotel We were upgraded to a suite after being told rollaway beds weren't possible in the room they gave us the first night.. That made it easier and more comfortable for us all. No additional fee was assessed me May 28, 2013
Rated 4 out of 5 by Good comfort level My first time there and I knew it was an older hotel. It was clean and comfortable and wouldn't mind more than one night staying there. A nice view of the center and a easy to walk to the area restaurants. December 1, 2011
Rated 4 out of 5 by BOA Grand Nats Location was perfect only .2 miles from Lucas Oil stadium and there are plenty of things to do with walking distance. Staff was great, room wasn't quite ready and we were not able to check-in until 3:30. November 13, 2012
Rated 4 out of 5 by Nice Hotel The hotel was very nice. I really liked the mini store that was opened 24 hrs because i did not get to the hotel until after midnight. It was also nice because it sold many essential toiletry items. September 12, 2013
Rated 5 out of 5 by The staff at this hotel are wonderful This Sheraton was extremely clean and staff was very pleasant and extremely helpful. The room was nice and clean and I loved the bathroom space. I would stay here anytime and recommend it to my friends. July 25, 2012
Rated 5 out of 5 by Great and comfortable My daughter was getting married, we shared the room for her night before the wedding, then we stayed the second night, room was straightened up for us. We had nothing, all was great the entire stay!! August 12, 2013
Rated 5 out of 5 by Friendly helpful staff The front desk is staffed by helpful, friendly people. Blake and Damien were especially helpful. The room was clean and comfortable and spacious. The location cannot be beat in downtown Indy. September 20, 2013
Rated 5 out of 5 by This hotel is very comfortable All the amenities of the hotel are very clean, nice and quite comfortable. The hotel is quiet and the staff is more than accommodating. I really enjoyed my stay and will definitely stay there again. April 24, 2013
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