Rated 1 out of 5 by NotAFan999 Holiday Weekend blues?
1) Housekeeping failed to service out rooms. We arrived back at the hotel at 1:00 AM - beds not made, no towels. How does this happen?
2) Ate at Shula's Restaurant. The real staff must have been off on Holiday because the food was terrible and the service poor. After sending back two entrées for being overcooked, we just ate what we could. I know what hoppens in restaurants where you keep sending food back!
December 2, 2014
Rated 5 out of 5 by KWWTall Great Accommodations
This hotel has great accommodations, very clean, good restaurants and excellent staff. Easy choice to stay here when in the area.
December 1, 2014
Rated 5 out of 5 by J311 The Only place to stay in Roanoke
What a pleasant surprise. We arrived late at night, the staff was very attentive and what a great hotel this is for a comfortable stay in Roanoke. Highly recommend it! Nice job SPG.
November 30, 2014
Rated 5 out of 5 by Carhartt Incredible Value!
I stay at the Sheraton Roanoke Hotel and Conference Center frequently and each stay is a pleasure. The hotel is top notch and has a friendly staff and great atmosphere! The value received for your dollar is incredible. The gym is top notch and a welcome relief for the business traveler. Platinum status is recognized each time. It is my home away from home many, many, many times during the year and I appreciate each member of the staff who says hello to me, remembers me, and does everything possible to make my stay pleasurable. From the front desk to room service to the club lounge, service it top notch!
July 15, 2013
Rated 5 out of 5 by wolfpack96 Excellent hotel
We really enjoyed our stay.
November 24, 2014
Rated 5 out of 5 by LCSPV Roanoke, VA Sheraton
First, their check in is at 3 pm, which I think is great. The hotel has been renovated and the rooms are very pretty, with dark wood, nice artwork, and very nice beds. The bathrooms are a little small, but that's not a huge deal. Shula's has great burgers.Their food is really expensive, but hey, this is a hotel and not fast food. I was happy with the food I got. The breakfast was gigantic and a good value. The fitness room and pool are excellent. The room was noisy, but I used earplugs and they cancelled out all the noise. All the staff I encountered were very nice. I would definitely recommend this hotel -- it's better than the Hotel Roanoke and the rates are very good.
April 12, 2014
Rated 4 out of 5 by wigstheome Very Solid Stay
Checked in on a late Tuesday night. The front desk was friendly and efficient, and apologized profusely because as a Pltainum, she thought my room keys should have already been made. Given room 558-B, which conveniently was close to the Club Lounge. The room was very comfortable and well thought out. Had breakfast in the Club Lounge; cereal, eggs, bacon/sausage, breads, fruit, etc. -- great deal. The fitness facility is also well designed and equipped. All in all, a really good stay.
November 20, 2013
Rated 5 out of 5 by Jerry13 Comfortable!!!
I enjoyed the stay...staff was friendly...room was clean and comfortable!
November 15, 2014