Rated 4.1 out of 5 by 281
Rated 3 out of 5 by AP31 okay stay
Making reservations was very easy & the lady who assisted me via phone was extremely helpful as well as friendly. Got a good rate for last minute. The doors man was friendly & welcoming but that's to say the least for the front desk staff. They were not informative & when I made them aware of my concern re:my room the next day, they didn't seem to care. Room was very clean, a/c was broken, so not comfortable. I asked for an ADA room but when we got there after 10pm I had to call down and ask for a shower chair & they told me they would have to see if they had one available, thankfully they did but it seems that these rooms would already be equipped with this. Housekeeping staff was friendly/attentive.
October 20, 2014
Rated 5 out of 5 by LexaLynn room repairs
807 needs a new sink and the hole in the shower repaired. Other than that it was great.
October 21, 2014
Rated 4 out of 5 by Abby1976 Hotel located 1.1 miles from the airport
Hallways needed to be cleaned
(vacuumed and shampooed)
Could not get any heat in the room
October 21, 2014
Rated 5 out of 5 by Love4animals ANOTHER EXCELLENT STAY
This was our third trip to this hotel. Every time the service, rooms, amenities were 5 star. We've stayed at other Sheratons some supposedly class 4 & 5 but this Sheraton has them all beat.
October 19, 2014
Rated 4 out of 5 by soccermom1 Overall very comfortable and pleasant
The rooms were quiet. Beds were so comfortable with nice quality mattresses, down pillows and blankets. The cleaning was not as great as it should have been as there were some mold spots in the shower, no shower cap, and the previous guest had left a large drop of lotion? under each glass, soap dish and plastic cups in the bathroom.
October 13, 2014
Rated 5 out of 5 by MCkinley4 Hotel access
Good access from the interstate highway
October 10, 2014
Rated 5 out of 5 by cavalier1946 VML Stay
very pleased with room and service.good location
October 7, 2014
Rated 3 out of 5 by FrozenChris Indoor pool is a joke
We picked this hotel for the indoor pool and hot tub. The tub was a murky brown and barely warm. The pool was not even close to being warm. Too bad the facility does not pay attention to the pool/hot tub area.
October 5, 2014