Rated 4.1 out of 5 by 260
Rated 1 out of 5 by Jet60 Poorest service ever
The worst hotel experience ever. Staff was combative when asked for information. When complained about service, card was shoved in face and told to call corporate. Had to ask for room to be cleaned 3 times. Finally, cleaned at 3 pm. Floor in room and bathroom was dirty when checked in and dirty second day after cleaning. Refrigerator broken and froze water.
August 25, 2014
Rated 3 out of 5 by Timmothy Great Hotel for Business or Pleasure
This hotel is excellent for a weekend getaway. Rooms are spacious and conmfortable. Staff was very pleasant and responsive. Check in and check out was a breeze. It takes me longer to make an omlette than tot check into this hotel.
My only gripe is that the doors to each room leave a 1 - 2 inch gap at the bottom that allows noise to be heard easily. People walking and talking down the hall will travel into the room. So hope you are a heavy slepper. Also there were no pool attendants and teenage kids seemed to run rampant and make for a very unplesant pool side experience. I was there with little kids and had to leave.
August 18, 2014
Rated 4 out of 5 by 20155guy Consistent Quality
I have now stayed here 3 times in 4 months. I find the staff, service and cleanliness consistent, and the hospitality warm. one of the best hotels in the area, with full features. great for having the family along on business.
August 23, 2014
Rated 3 out of 5 by L028 This hotel is near the airport
Great area, hotel amenities need assistance
August 19, 2014
Rated 5 out of 5 by Mickey64 Pleasant surprise
We stayed at this hotel during a quick overnight trip. I was pleasantly surprised at how nice and upscale it was. The room was excellently appointed and very modern. Our stay exceeded my expectations.
August 16, 2014
Rated 5 out of 5 by KWWTall Business Trip
Excellent hotel for conducting business meetings.
August 16, 2014
Rated 3 out of 5 by AAP138 This Hotel has great staff
Food Service was too slow, too few wait staff for busy days. HD Cable Channels stink, they are always fading in and out. Also, the hotel should get The Golf Channel.
The staff was very helpful and attentive.
August 11, 2014
Rated 5 out of 5 by Bobbie65 Great hotel and great location
did not like the pillows on the bed. they were very nice but I prefer a firmer pillow...our bathroom was quite small...room was great..you supplied breakfast for teams in am..could have been a little more variety every day..like sausage gravy and biscuits. etc..just about the same every morning..but what was there was good...staff very polite and friendly..close to everything..loved Xavier Lafayette..he is a keeper....he is an asset to your hotel......thanks for the experience...
August 4, 2014