Rated 5 out of 5 by Zees Sheraton Woodbury
We found this hotel had a great location, very clean, nice amenities, good complimentary breakfast. We enjoyed the pool and workout facilities. We would recommend this hotel and would return for another stay.
December 2, 2013
Rated 4 out of 5 by AnnandSid Minor issues
You seem to have changed toilet paper to one that is of less quality.
The mattress needs replacing.
You should try to work with the Village of Woodbury about the length of the wait to make the left turn from Bielenburg. There is hardly any traffic on that street, particularly at night when we are returning to the hotel.
December 1, 2013
Rated 3 out of 5 by Lester Heavily stained and rough linen
The linen in my room was heavily stained and rough. The robes, comforter, sheets and towels were all a problem. I reported it to the from desk and replacements were brought to my room. they were as stained and rough as the original..
November 15, 2013
Rated 5 out of 5 by Forbusinessandpleasure Great club floor
This is one of the best Sheraton's I have stayed at. It is a little outside of the city which is OK with me, as it is close enough to the city that 7 min in a car gets you as close as any other hotel.
Loved the Club the floor, a light snow was falling upon my arrival I enjoyed sitting by the fire place in the club lounge reading a book.
Great fitness center, the hot tub and pool are a little small but I was the only one in there so not to bad.
Platinum status was recognized to the club floor but not without special request and approval from another attendant
November 17, 2012
Rated 1 out of 5 by Jenny2723 Awful for wedding accommodations
When I chose this hotel for guest accommodations for my wedding night, I didn't know there was a distinction between guests and "club guests". This meant that none of my relatives who booked rooms were given the "complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options". I was horribly embarrassed that my wedding invitations mentioned features that were only given to guests if they paid for suites. It wasn't clear enough on the website or in my communications with the hotel rep. When I spoke with the hotel staff about it the night of my arrival, they wouldn’t offer anything other than that guests could pay the additional cost for the club level, meaning they would have to pay $30 more per room, would still have their regular rooms but could then have access to the 5th floor for the complimentary items. I also thought a "block of rooms" meant everyone would be on the same floor and had planned on everyone joining me while my hair and makeup was done in my suite on the wedding morning, however, I was on the 5th floor and everyone else was on the 3rd or 4th and the elevators didn't allow guests to go further than the floor that their room was on. Those without a room key couldn't use the elevator at all so when my stylist arrived and then later the photographer, I had to go down and get them (even though I was busy with other things). Then I had to have someone go down to the other floors with my room key every time a family member was ready to come up to my room, so my phone was ringing nonstop. It was a huge hassle and I very much regretted choosing Sheraton during both nights of my stay. Also, the shuttle that I arranged to come pick up guests from the venue at midnight went to the front entrance, but everyone was expecting it at the back entrance (where it had earlier dropped them off), so everyone missed the midnight shuttle and had to wait outside for almost an hour for it to come back. This was all extra stress that I did NOT need on my wedding weekend.
July 6, 2012
Rated 5 out of 5 by John427 Overall Excellent
Great facility for personal or professional use. Terrific and amiable staff with an understated attention to detail for all aspects of our stay. This would be my hotel of choice when visiting this area.
October 30, 2013
Rated 5 out of 5 by Caroline18 sheraton woodbury
great stay, very accommodating. No issues.
October 29, 2013
Rated 5 out of 5 by schmoo2009 Hotel is in great location
Since I live in Wisconsin the Woodbury area
is convenient. Love the hotel and it's location.
Close to shopping and restaurants. It is my home away from home!
October 28, 2013