Rated 1 out of 5 by hotelguest678 poor hotel
I had been staying in more than 100 SPG hotels over teh last years, but this hotel is even the worste:
- SPA area was closed
- Hotel room was very old and dirty
- staff was unfriendly
- breakfast is poor
Overall: not a SPG standart!
May 5, 2012
Rated 4 out of 5 by EricBey Comfortable and friendly
Sheraton Maslak is a great place for professional people who want to rest or do some sport at the end of a long work day. The personnel is very friendly and efficient. The rooms are comfortable and spacious, the beds are large and nice to sleep in. The facilities, like gym and swimming pool are really good and the breakfast buffet provides for all tastes, from very hungry to very healthy. I go regularly to the Sheraton Maslak and enjoy it every time.
November 6, 2014
Rated 5 out of 5 by Younes Peace & Quiet
I spent 10 days on that hotel with my wife
Very quiet.. as a platinum member, the hotel staff was taking care of us..
The decoration of our room was very fantastic (Romantic decoration and flowers on the bed ) my wife was very happy.
The lounge was very rich , and quiet
November 7, 2014
Rated 4 out of 5 by SBSBSBSBSB Air Conditioning
Everything was good however it is hard to adjust the heat of the room via air conditioning's controller.
November 6, 2014
Rated 2 out of 5 by Chipper Poor maintenance and cleaning, bad breakfast, average service
Maintenance and cleaning are poor - On my first night, I discovered an un-emptied kettle (bad smell), someone else's half used shampoo in the shower, broken upholstery on the bench in front of the bed, and the water did not drain properly from the bath during shower. I mentioned most of these points (not the upholstery) to the reception manager. and the hotel fixed them for my second night.
Breakfast is awful - Watery "scramble egg" and some tired buffet offerings. Very synthetic juice. Requested but did not receive coffee.
Service is meh - Asked receptionist if he could break a 50 Lira note into smaller bills. Response was "no". I had to prompt him to find out where I could get change. Some staff were better but some were just putting in the hours, I felt.
May 17, 2013
Rated 4 out of 5 by CJ1111 A good hotel
It was our first time in Turkey and we chose the hotel off the website. It is way out there from downtown Itsanbul but the hotel's free shuttle service compensates for that. The staff are very friendly but their English skills are poor at best. The rooms are spacious and the view is a bit exaggerated on the website. The breakfast buffet is to die for! There is a modern mall close by which allows options for families with children because the hotel has almost nothing for children. We will stay there again.
November 19, 2011
Rated 2 out of 5 by Badger Strange Place
The Hotel could do with an update and felt starved of investment ie blind broken in the room, coffee stains in the room. Also this is the first hotel I have stayed in condoms for sale in the room!!
I thought this was the kind of thing up only found in Brothels, WOW I was surprised, Will avoid Sheraton in the future. Staff helpful in general but no more than you would expect
May 1, 2013
Rated 3 out of 5 by Lekris This hotel is fine
This hotel needs internet in the room without extra costs! The Breakfast is not worth 25 euro.
October 1, 2012