Rated 2 out of 5 by WaynePAfamily Needs Some Work
While the main bedroom is very nice, clean with a good layout, the bathroom was not the same. The shower was dirty and old. Half of the porcelain was off of the tub and it appears the walls were not cleaned for a while. Be ready, the AC is loud! The gym is very small and is really only good for cardio. The club room is also very small.
November 1, 2013
Rated 5 out of 5 by NanaH Wonderful hotel
We first checked into a room with a loud ac. We reported to staff and within five minutes, they moved us to another room. We enjoyed all those comforts you want - comfort, hot shower and peace and quiet. The 'free' Internet wi-fi strength rated excellent and the 2 HDTVs had plenty of available channels. An added bonus was easy access back to I-285.
January 13, 2013
Rated 4 out of 5 by Chris Great Place for Business
This was my first stay here, I found the front desk staff very accommodating, I flew in from Hong Kong and arrived at 6am and they let me have a room early as I was so tired. Jeffery, the head waiter in the restaurant is outstanding, the nicest most friendly gentleman I have met working in a hotel in a very long time. Keep up the great job!
March 18, 2013
Rated 3 out of 5 by Gonzi Decent Hotel. Wi-Fi was Sub Par
The hotel was decent. Comfortable, Clean Room. Nice bed. Nice Flat Screens in the rooms.
That said the lack of mini fridge and absolutely Sub Par Wi-Fi was a big disappointment. I found myself having to work in nearby restaurants in order to get a decent Wi-Fi connection.
But aside from that, a decent place to say.
April 26, 2012
Rated 5 out of 5 A great friendly hotel...
We stayed here because of the TripAdvisor rating and we were not disappointed. The Service was the best we've ever experienced. Check in was fast and friendly. They were very personable. Comfy beds, nice rooms. They do an excellent job. I love the receptionist (Sadia) great personality and prompt service.
May 11, 2013
Rated 2 out of 5 by Jilld3 Not up to SPG standards...
Dated hotel, musty smell, horrible wi-fi, loud air conditioner, terrible parking. All I ask for is a clean, comfortable, quiet room with solid wi-fi so I can feel at home and get work done when in the room...this property was simply terrible. As a Starwood Platinum member, I am deeply disappointed.
May 23, 2013
Rated 4 out of 5 by Wally Great staff; very clean property.
Our stay was very nice. The room was very clean and the staff was very professional. Front desk was especially courteous because we requested early arrival and everything was set! The restaurant attendant was also very nice.
This ranks as one of the best Sheraton stays! We will definitely return.
April 8, 2013
Rated 3 out of 5 by Harmonma What good is gold SPG status?
No mention of my gold status upon checkin, no room upgrade, no water in the room and no free gift. Is SPG loyalty really so unimportant??? If so why is there such emphasis corporately to build membership??? When I asked about the gold gift at the front desk the person working just looked at me.
January 28, 2013
Rated 5 out of 5 by DKVA Exceptional friendly and professional staff!
Everyone on the staff was very friendly and professional providing excellent service! Jeffrey in the restaurant was extremely courteous in making the stay very pleasant! I was on a business trip, so really cannot comment on vacation activities, etc.
November 18, 2013
Rated 3 out of 5 by Manju Undue collection on Credit Cards
Great apartments and location, but I paid the hotel checkin in cash, but still performed an improper charge on my credit card, despite having been issued final bill stating that there was nothing the hotel. I hope my case can be resolved. Stay tuned those who pay the hotel in cash.
October 24, 2012
Rated 3 out of 5 by tttt Nice place; room to improve
The hotel's appearance is nice and the rooms are clean, comfortable and up to date.
Most hotels have a snack shop, especially when there are no stores within walking distance; this one does not.
Some of the desk staff was very helpful with check-in, directions and other inquiries, however one desk person was distracted and curt. Maybe having a bad day.
Biggest problem was NOISY cleaning crew. Because of bad weather (I was riding a motorcycle from New York to Atlanta), I was stuck in the hotel for two days. It didn't matter whether it was 4pm, 1pm or 11am, there was banging in the rooms and the hall. I finally checked and found a "supervisor" checking rooms. So that she could go in and out of each room several times, she would put the swinging lock into place while the door was open and then proceed to bang the door into that lock each and every time she went into each and every room. After hearing the banging a few dozen times, I asked her if she could please stop the banging. The sounds magically stopped.
September 8, 2012
Rated 4 out of 5 by Dee1055 Excellent staff
I was pleasantly surprised at how nice this hotel was. Emanuelle was extremely knowledgable about the surrounding area and gave us several great suggestions. The service was excellent by the whole staff. I will definitely be staying here on my return trips to the Atlanta area.
May 24, 2013
Rated 4 out of 5 by kevman123 Poorly Insulated Rooms- Overall OK Hotel
Nice hotel overall. Beds are very comfortable and rooms are spacious.
Hall noise is easily heard in the guest rooms. Lounge was poorly staffed without much to offer for breakfast. We went up two mornings in a row and they were cleaned out and there were no staff to be found.
April 19, 2013
Rated 5 out of 5 by Debrapix Nice hotel
The hotel is very nice. The room was clean and comfortable. My only suggestion is to add a feature that allows the fan on the air conditioner to stay on. Since the air conditioning system was very loud, the constant on and off kept me awake both nights.
September 30, 2013
Rated 5 out of 5 by Mike2000 Had a great stay.
The staff was friendly and helpful. The young man, Tyren(I think), the server in the bar and dining area, the chef, and Manny the server for breakfast, made my wife and I feel like old friends. This hotel will be our choice every time we stay in Atlanta.
June 10, 2012
Rated 5 out of 5 by SailorSam Great Hotel
Have been staying at the Sheraton Perimeter every time I go to Atlanta on business. Full service hotel with great clean and quiet rooms. Well equipped fitness room and a tasty breakfast. Friendly staff that work to make sure your stay is comfortable.
July 21, 2013
Rated 3 out of 5 by Jane24001 Rooms need updating
The first room had mold in the bathtub and ants. The second room had a hole in the fabric of the sofa, broken lightshade and a dirty diaper leftover from an earlier guest. YUCK!
December 2, 2013
Rated 4 out of 5 by breezy1 hotel noisy AC loud
During a three night stay I had to tell the front desk about the continuous slamming of doors late at night on our floor. Also the room Air conditioner was exceedingly loud. Wish that there was complimentary lobby coffee; that would have helped.
July 14, 2013
Rated 4 out of 5 by ariz5320 Staff superb, great hotel for the price!
This hotel was very clean and the staff was amazing. the bathrooms in the regular rooms left much to be desired, but still a great room. very comfortable beds and pillows, nice pool area, and no one can beat the customer service!
September 2, 2013
Rated 5 out of 5 by MarkL Wonderful staff, great locaiton
Upon check-in, the hotel offered us free breakfast (which was not expected and not included in my rate). We were assigned a room which had just been seriously cleaned - including a full scrubbing of the carpet. Absolutely wonderful stay.
January 28, 2012
Rated 3 out of 5 by hnj81 Front desk / house keeping was not responsive
I stayed in hotel for 5 days, and I asked front desk to provide decaf coffee packets for the room coffee maker, called twice they never showed up... housing keep was not refilling the towels and soap you have to request all the time.
February 9, 2013
Rated 4 out of 5 by kl26 A good and convenient stay
Room-nice &comfy, Staff-helpful, and Convenience & Amenities-great. Only drawback was the elevator got stuck for a few mins. Overall a good experience. I would stay again & recommend a stay to others.
October 29, 2013
Rated 5 out of 5 by Hammertime Superb Staff
The staff went out of their way to be accomodating and helpfull. Not just one individuual but everyone we had contact with. So much so that my wife went back in after check out to let them know how much we appreciated the service.
February 19, 2013
Rated 1 out of 5 by Diversity Worst Hotel I Have Ever Stayed At
The rooms were dirty. The guests in our hallway were allowed to run up and down the hall screaming and yelling from 8 pm to 8am the following morning. They were also allowed to be at the pool yelling and screaming until 3 am.
May 12, 2013
Rated 3 out of 5 by Buckethead33 No rollaway
The hotel promised a roll away bed when the reservation was made but none was available when we arrived. The manager tried to make it right by giving us free breakfast buffets but not having the bed was a huge inconvenience.
July 18, 2012
Rated 5 out of 5 by KathyFL Superior Staff Friendliness
I have stayed there on numerous occasions, the longest was for 8 consecutive weeks. This is my home away from home. I have come to know the front desk, shuttle, and dining staff who always treat me with warmth and respect.
April 6, 2013
Rated 5 out of 5 by Baltimore Clean! Friendly! Great gym! Modern space!
My 2nd stay here: everyone is so pleasant -- genuine smiles, always willing to answer a question or lend a hand. This Sheraton played an important role in having good memories of Atlanta and our willingness to return.
June 12, 2013
Rated 5 out of 5 by PhiMac The end of a very long day
Arrived at 10:30 local time. Front desk staff was friendly, easy to talk to and offered me a free breakfast buffet ticket. Room was great, bed made for a good nights rest. Thanks for showing what a great hotel can be.
February 1, 2013
Rated 3 out of 5 by Penta83 Internet too slow
The internet connection was too slow. I was in Atlanta on business and found the internet insufficient. If you need to stay connected to the office you may want to consider an alternative hotel.
September 28, 2013
Rated 4 out of 5 by grayson58 Jeffrey Rocks!
The best part of our stay was the attention and good humor of Jeffrey, the breakfast host. He is attentive, friendly, and funny. It was like being a guest at the home of a good friend.
October 14, 2013