Rated 1 out of 5 by CanuckTraveler DO NOT STAY HERE!!!!!!!
Unfortunately this hotel does not meet any of the standards set by the Starwood Brand. The staff is neither responsive or accommodating and the hotel does not care for your personal property. It is unfortunate that I had this experience but I am hoping you don't have the same experience. The leadership at this hotel was neither helpful or took ownership of the situation.
There are so many other properties in Atlanta please stay there. If you need to be near the Perimeter stay at another brand.
You work hard for your money don't let it go to waste at this property.
August 15, 2014
Rated 5 out of 5 by cinrysill Hotel was perfect for wedding trip
This was our first time in Atlanta and from the moment we entered the hotel until we left, our experiences with this hotel and it's staff was excellent. Staff was courteous, informative and made us feel right at home.
Pool area was especially nice and having a pool menu enhanced our day as we waited for the festivities of the wedding to begin in the evening.
August 18, 2014
Rated 4 out of 5 by MonteHokie Awesome Staff but Decent Hotel
The staff here were awesome and treated me very well. The pool, lounge, and lobby were great. Now, granted I used points but the room I stayed in was very tiny for two adults and two kids. The bathroom was dated and there was no refrigerator or microwave.
August 18, 2014
Rated 1 out of 5 by RJS1 With all the options in Atlanta - never again this one
I don't think I've ever had such a "slap in the face" SPG stay as I'd had here.
It wasn't supposed to be difficult...one night, check-in, good night's sleep, check-out. Heck, I'd even been here in 2010, and it wasn't bad.
I had a Club Floor room booked, confirmed, and paid for. Upon arrival at the hotel, I find myself in a room, not on the Club Floor, closest room to the elevators, without a functioning ethernet jack in the room, and with heating/cooling issues.
I called SPG, and they confirmed that someone at the property had manually gone into my reservation, and taken me off the Club Floor and put me in this room. Both SPG and the property management advised that there was no availability in the hotel, and that they couldn't accomodate.
Next day, I had a very frank conversation with the GM, and notwithstanding the apologies he provided, nor those of his staff during the entire ordeal the night before, I will not give this property another chance to ruin a trip for me.
Take my money and pull a fast one on me once, giving me less than I paid for? Shame on you. If I were to give you a second chance to do so, shame on me.
December 21, 2011
Rated 4 out of 5 by MEC57 Great location and great staff
The Atlanta Perimeter North area is an area rich with hotels but virtually all showing signs of age. The Sheraton Atlanta Perimeter North is a great value, good location and great staff. While the property is not as "up to date" as some of the other hotels in the area, the friendly staff and amenities make up for this. If you have status the executive lounge is better than most of the competition and significantly less crowded than those that might be slightly better. The regular staff at the executive lounge a great and get to know the regulars and greet them like family.
August 9, 2014
Rated 5 out of 5 by NursesRock First time @ Sheraton
The room as well as the hallways and main lobby are always kept clean. A con for me was no refrigerator or microwave in the rooms.
August 12, 2014
Rated 2 out of 5 by Cj1228 Did not clean room
I stayed at this hotel for two days and I was informed by the staff and the manager that because I booked using Starwood Associate Hot Rate that they will not provide housekeeping because of the daily rate I was paying. This was a big disappointment because I have stayed at other properties own by Starwoods my favorite was the Aloft. I used the same rate and they made sure my room was cleaned every morning. I honestly do not think I will be staying at this hotel again in the future because if your room rate determines if they will clean your room or not to me is just a way to make sure every one who stays pays full price for the room well that is if they would like their rooms to be cleaned during their stay.
July 27, 2014
Rated 2 out of 5 by db1263 Poor Performance
I would not stay here again, there is nothing unclean about it, it is just unwelcoming and the restaurant/bar needs an overhaul.
August 5, 2014