Rated 3.2 out of 5 by 70
Rated 1 out of 5 by tokiogaijin always have issues at this hotel
I waited till 9:30 am to go have breakfast so I could have it in a non-crowded space to do work on my computer. There are two sections and one section I was told has strong wifi so I asked to sit there (it was only 1/2 full with people as well) and the robotic waiter would not let me. I explained in English and then Japanese that I would like to sit there to do my computer work but he said I couldn't because there was only 1 of me. I am not sure what that meant but he was insistent on me sitting in the loud busy area with weak wifi. So I spoke to the duty manager of the hotel and he was like "oh well". I told him I was going to go to the 7/11 to buy my breakfast and eat it in my room and he said "OK"
So I got my breakfast at 7/11 and ate it in my room.
I know this is a little thing but I don't understand why I have to argue every little point at this hotel. It is not an international minded hotel at all.
December 13, 2013
Rated 5 out of 5 by es2879 ベッドが快適
December 14, 2013
Rated 4 out of 5 by JL2012 First stay at this hotel
This was my first stay at the Sheraton Miyako Hotel in Osaka and for our anniversary unfortunately got NO recognition of whatsoever. Service was good. I had booked a premier room 31sq cm thinking it would be a small tiny room with limited space for luggage and things, but was pleasantly surprised to walk into a newly renovated modern room with lots of space for our 4 pieces of luggage. The room temperature of this facility was TOO HOT for us. They brought us a fan which helped a lot. I liked the convenience of the hotel with nearby transportation and the area has lots of good cheap eats if you are willing to explore a bit. You can go to the Korean town which was only one station from the hotel and get Kobe beef buffet for about $39.00 USD ,and it was very good. We had no problems going to Kobe for more kobe beef and Kyoto to see fall foliage. Be warned breakfast is $26 per person. I went to the station café and got breakfast for $3.80 USD which included cappuccino as the drink. There was also a McDonald's nearby which was OK. So explore and have fun. I would stay at this hotel again and have already recommended this hotel to my friends. Hopefully next time around this hotel will open it's club lounge to gold members or at least allowed starwood members to use the club lounge with points or even with a little $.
December 12, 2013
Rated 1 out of 5 by jll888 This is not Sheraton.
We Choose Sheraton because of its brand name. But this hotel really disappointed us. It was not up to Sheraton Standard.
We have not being recognize as a SPG Platinum Member during our stay here. No one is offering help to take care our luggage when we walk in and the staff just looking us passing by. Not even tell us where is the counter to check in.
The room was so small and hardly to move around with our luggage on the floor. The air condition in the room was not controllable. Only heater and no cool air. We are either hot till boil or feel suffocated because need to off the heater and no air flow.
November 22, 2012
Rated 1 out of 5 by karai 部屋が古い
November 21, 2013
Rated 2 out of 5 by kimutaka 本当にシェラトン？
November 4, 2013
Rated 2 out of 5 by APGplatina3362 プラチナ会員のスイートアップグレードについて
November 5, 2011
Rated 1 out of 5 by LLLL 交通非常便利
我們已經告知,我們是白金卡會員~但他完全不理會, 不知道為什麼服務態度這麼差的人~還可以繼續在櫃台服務???住過很多SPG集團的飯店~只有這間飯店的櫃台服務最差! 沒有給予白金卡會員應有的禮遇~甚至連笑容稱呼都沒有!!! 泳池與水療及健身中心~服務也很差,一副不希望讓人使用的樣子~整個感覺很怪異!!
November 29, 2011