Sheraton Houston West Hotel

  • 11191 Clay Road
  • Houston,
  • Texas
  • 77041
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4 out of 5 by 96 reviewers.
Rated 5 out of 5 by solid business hotel nice employees, mostly business people visiting, gym in good shape, very clean,.... I liked it!! December 17, 2013
Rated 5 out of 5 by always enjoy my stay! I have stayed here several times on business and have always found this Sheraton, clean, comfortable and very accommodating. The decor is tasteful and the restaurant is great! October 15, 2012
Rated 5 out of 5 by Good for business travel Very nice and quiet hotel with friendly staff. Luis does a great job running the club lounge! The workout room is very clean. November 18, 2013
Rated 5 out of 5 by My Stay I have not stayed in a Sheraton for a few years now, found this hotel to meet all my expectations. I will add Sheraton to my list of preferred hotels on my next trip. March 4, 2013
Rated 5 out of 5 by OUTSTANDING staff The staff was extremely accommodating. The front desk, breakfast staff and the club waiter were all very courteous and accommodating to whatever was needed. February 5, 2013
Rated 3 out of 5 by Would not stay again. Staff was rude, hotel layout is bad with the tiny bathtub size pool outside the backdoor. Room walls are like paper you can here the next rooms tv. July 25, 2013
Rated 5 out of 5 by Great Personnel I am always amazed at how I am treated at this hotel. The night manager, Collins, always greats me by name in the morning. I really feel appreciated. January 5, 2013
Rated 4 out of 5 by Clean We had a nice stay at your hotel. The staff was helpful and nice and the rooms and the hotel clean and comfortable. Great value for your dollar. May 28, 2013
Rated 5 out of 5 by Good Texas Stay The hotel was well located and the facilities were good. Not ostentatious (unlike this word) and the fitness equipment was a big hit for me! May 20, 2013
Rated 5 out of 5 by Great front end staff Welcomed to the hotel, asked if I needed any directions, provided recommendations for dinner. Great atmosphere at lounge after work! January 20, 2013
Rated 5 out of 5 by This hotel was wonderful!!! I am just traveling spg member and they treated me well.The staff was very professional and helpful. I would stay there again.. April 15, 2013
Rated 4 out of 5 by Wonderful stay Very nice, all staff were very helpful...especially Edwardo who served breakfast and cocktails on the 5th floor. March 20, 2013
Rated 4 out of 5 by Consistency I stay at this hotel regularly, and during each visit the level of good service is maintained. Nicely done. August 12, 2013
Rated 2 out of 5 by Great Staff -Terrible Food This hotel is nice. The staff works hard. The food at the hotel resturant is terrible. October 21, 2013
Rated 5 out of 5 by Friendly staff and clean room We were greeted by a very friendly front desk clerk. Everything went smoothly. Would recommend it. Thank-you June 3, 2013
Rated 4 out of 5 by Overall good The coffee service was out both mornings. I would also like to have coffee service in the afternoon. March 4, 2013
Rated 5 out of 5 by This hotel is like my second home I always try to stay at this hotel because the staff knows me and is always attentive to my needs. November 9, 2012
Rated 5 out of 5 by A relaxing visit. The hotel was very nice, very comfortable, and the staff was very professional and helpful. January 24, 2013
Rated 2 out of 5 by It's an OK Hotel Poor Service quiality at from desk and resturant. Limited menu options at restaurant. December 12, 2012
Rated 5 out of 5 by Nice and New This is a very nice newer Sheraton. The rooms are quite large with a small sitting area and a very large workstation. There were plenty of receptacles to plug in and charge all of my electronics. The Android / Iphone docking station in the room was also a nice touch. The bathrooms were large with a large walk-in shower. Room to room noise was very minimal, but hall to room noise was much louder than usual. All and all the rooms are very clean and comfortable. This hotel is not a walkable hotel, there are no shopping, entertainment or restaurants within walking distance. The fitness center was very good, various cardio machines, free weights and cross fit equipment. The pool area was small and being surrounded by the parking lot, not a great place to just layout and enjoy the sun; that said the spa was warm and the jets powerful. Platinum Status was recognized to complimentary hot breakfast in the Hotel Restaurant, nice touch. The club floor was average to above average, but was very small three, three person table’s small. The front desk staffs was hit and miss, I have stayed here a few times. Sometimes very polite accommodating and helpful, other times very short, not rude just short, or unavailable. February 24, 2013
Rated 4 out of 5 by Hotel is pet friendly Main reason for staying and would add there was no fridge or micro in room. January 28, 2013
Rated 4 out of 5 by very friendly and accomodating staff the staff goes out of their way to provide you with all of your requests! April 15, 2013
Rated 5 out of 5 by GREAT facility. Staff and service were extremely professional. Overall GREAT experience. November 16, 2012
Rated 5 out of 5 by great hotel Nice facility, the staff well trained and very courteous..... May 13, 2013
Rated 4 out of 5 by Hotel is conveniently located and very up to date Great location and proximity to my customer October 1, 2013
Rated 5 out of 5 by Stay Great hotel and staff to match. Pleasure to stay here July 18, 2013
Rated 5 out of 5 by very nice and clean maybe the best Sheraton that i have stayed in January 11, 2013
Rated 4 out of 5 by Great & comfortable rooms! Great Stay....Friendly, Helpful Staff! February 18, 2013
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