Rated 5 out of 5 by Sammy2shoes great workout facility
great workout facility, pool small but nice and clean, room very clean and comfortable, there was not any food left on the continental breakfast at 10:45 which closed at 11:00. Overall very good experience.
October 7, 2013
Rated 5 out of 5 by GT2504 Hotel was wonderful!
From my checking in at the front desk to my departure your hotel was wonderful. I understand locations near the oil and gas industry drives this but I am just a traveling SPG member and I was treated great
February 7, 2013
Rated 5 out of 5 by Starwood4Life Sheraton Houston West Hotel
The Sheraton Houston West Hotel was a great hotel. The staff was extremely friendly, the room was clean, and the food options were great. I have no complaints for this hotel, everything was outstanding.
February 5, 2013
Rated 5 out of 5 by Donna111 Excellent hotel
Great place to stay and the food was also great
January 27, 2014
Rated 4 out of 5 by Lee47 Very Poor Breakfast
Very poor Breakfast for a upgrade from 155 to 180..... 25.00 for bagels and coffee. Motel six offers that for 69.00.
Hors D'oeuvres was microwaved nasty stuff reheated from days past.
June 4, 2013
Rated 5 out of 5 by mcculloughjrs Everything I needed
This hotel is very clean. The staff were quick to respond to any need I had with a smile. I loved the fitness room, and I enjoyed the pool. I would recommend this hotel to anyone!
July 13, 2013
Rated 5 out of 5 by SmartChickMegan always enjoy my stay!
I have stayed here several times on business and have always found this Sheraton, clean, comfortable and very accommodating. The decor is tasteful and the restaurant is great!
October 15, 2012
Rated 5 out of 5 by PattiKay My Stay
I have not stayed in a Sheraton for a few years now, found this hotel to meet all my expectations. I will add Sheraton to my list of preferred hotels on my next trip.
March 4, 2013
Rated 5 out of 5 by JobSeeker OUTSTANDING staff
The staff was extremely accommodating. The front desk, breakfast staff and the club waiter were all very courteous and accommodating to whatever was needed.
February 5, 2013
Rated 5 out of 5 by cfd210 Good for business travel
Very nice and quiet hotel with friendly staff. Luis does a great job running the club lounge! The workout room is very clean.
November 18, 2013
Rated 5 out of 5 by texmex900 solid business hotel
nice employees, mostly business people visiting, gym in good shape, very clean,.... I liked it!!
December 17, 2013
Rated 5 out of 5 by apbinvest Great Personnel
I am always amazed at how I am treated at this hotel. The night manager, Collins, always greats me by name in the morning. I really feel appreciated.
January 5, 2013
Rated 3 out of 5 by Anthony214 Would not stay again.
Staff was rude, hotel layout is bad with the tiny bathtub size pool outside the backdoor. Room walls are like paper you can here the next rooms tv.
July 25, 2013
Rated 4 out of 5 by dons Clean
We had a nice stay at your hotel. The staff was helpful and nice and the rooms and the hotel clean and comfortable. Great value for your dollar.
May 28, 2013
Rated 5 out of 5 by Wallswim Good Texas Stay
The hotel was well located and the facilities were good. Not ostentatious (unlike this word) and the fitness equipment was a big hit for me!
May 20, 2013
Rated 5 out of 5 by Russ51 Great front end staff
Welcomed to the hotel, asked if I needed any directions, provided recommendations for dinner. Great atmosphere at lounge after work!
January 20, 2013
Rated 5 out of 5 by houstonk This hotel was wonderful!!!
I am just traveling spg member and they treated me well.The staff was very professional and helpful. I would stay there again..
April 15, 2013
Rated 4 out of 5 by Pantrylady Wonderful stay
Very nice, all staff were very helpful...especially Edwardo who served breakfast and cocktails on the 5th floor.
March 20, 2013
Rated 4 out of 5 by Darth25 Consistency
I stay at this hotel regularly, and during each visit the level of good service is maintained. Nicely done.
August 12, 2013
Rated 5 out of 5 by Pflugermom Friendly staff and clean room
We were greeted by a very friendly front desk clerk. Everything went smoothly. Would recommend it. Thank-you
June 3, 2013
Rated 2 out of 5 by nickname22222 Great Staff -Terrible Food
This hotel is nice. The staff works hard. The food at the hotel resturant is terrible.
October 21, 2013
Rated 4 out of 5 by Coach15 Overall good
The coffee service was out both mornings. I would also like to have coffee service in the afternoon.
March 4, 2013
Rated 5 out of 5 by apbinvest This hotel is like my second home
I always try to stay at this hotel because the staff knows me and is always attentive to my needs.
November 9, 2012
Rated 5 out of 5 by Mateo007 A relaxing visit.
The hotel was very nice, very comfortable, and the staff was very professional and helpful.
January 24, 2013
Rated 2 out of 5 by Maged It's an OK Hotel
Poor Service quiality at from desk and resturant. Limited menu options at restaurant.
December 12, 2012
Rated 5 out of 5 by Forbusinessandpleasure Nice and New
This is a very nice newer Sheraton. The rooms are quite large with a small sitting area and a very large workstation. There were plenty of receptacles to plug in and charge all of my electronics. The Android / Iphone docking station in the room was also a nice touch. The bathrooms were large with a large walk-in shower. Room to room noise was very minimal, but hall to room noise was much louder than usual. All and all the rooms are very clean and comfortable.
This hotel is not a walkable hotel, there are no shopping, entertainment or restaurants within walking distance.
The fitness center was very good, various cardio machines, free weights and cross fit equipment.
The pool area was small and being surrounded by the parking lot, not a great place to just layout and enjoy the sun; that said the spa was warm and the jets powerful.
Platinum Status was recognized to complimentary hot breakfast in the Hotel Restaurant, nice touch.
The club floor was average to above average, but was very small three, three person table’s small.
The front desk staffs was hit and miss, I have stayed here a few times. Sometimes very polite accommodating and helpful, other times very short, not rude just short, or unavailable.
February 24, 2013
Rated 4 out of 5 by llr02ce Hotel is pet friendly
Main reason for staying and would add there was no fridge or micro in room.
January 28, 2013
Rated 4 out of 5 by Paula very friendly and accomodating staff
the staff goes out of their way to provide you with all of your requests!
April 15, 2013
Rated 5 out of 5 by TXPOP08 GREAT facility.
Staff and service were extremely professional. Overall GREAT experience.
November 16, 2012
Rated 5 out of 5 by Sal50 great hotel
Nice facility, the staff well trained and very courteous.....
May 13, 2013