Rated 4 out of 5 by Akido A true 5-star hotel experience
It was a very pleasurable stay with most aspects being taken care off. Only a couple of items to take note was that the air-conditioning unit was not very effective during the day time when the curtains were not drawn on the French windows, and the outdoor pool was not temperature controlled.
Overall, the customer service helped outweigh all the negative impacts, and if possible, I would definitely stay again in this hotel and also recommend the same to anybody else wanting a complete 5-star experience.
November 14, 2014
Rated 5 out of 5 by Shantanu Comfortable Stay
Very plush and well managed property with a good overall feel to it. I was particularly impressed by the staff, esp Abhishek on Front Desk who went out of his way to accommodate my request to use the swimming pool even though I'd checked out a while earlier. The Breakfast Manager was also very attentive and personally served me my eggs to order etc with a warm smile. Keep that up!
October 30, 2014
Rated 5 out of 5 by NirQ8 Excellent Performance by the Staff
Extremely helpful staff. They even went out of the way to help me to sort out the connection issue of my phone sim card. Clean and nice hotel with walking distance to the metro station. You can easily reach the Manthri Mall by the metro train.
The Orien Mall is just in front of the hotel and several dining options are available in this mall. Taxis and auto rickshaws can be found easily in just a few steps away from the hotel and therefore, you can go anywhere very easily. Overall this is a fabulous hotel and I enjoyed my stay very much.
October 13, 2014
Rated 5 out of 5 by papaf Hotel Bangalore OUTSTANDING EXPERIENCE
The service staff in the restaurants was outstanding. We got the same service staff that knew what I liked and made sure that I felt that I was special and made sure my food was good and was liked....
November 3, 2014
Rated 5 out of 5 by Andu Just Amazing
Experienced one of the best hospitality, right from ground staff at the portico to room check out. i'm here with my family for Diwali hols enjoyed every moment of staying here. Situated very close to Orion mall and isckon temple. Perfect Ambiance and special credits to Break fast for its unbelievable spread to choose. Kudos to each and every staff members of the hotel who is just focused on what they do.
October 28, 2014
Rated 5 out of 5 by Samuel82 Good choice for business travellers
The hotel is well located away from the city hustle bustle, and best suited for business/leisure visitors. The staff were quite friendly, and showed a great deal of professionalism to have our needs attended to. Has a good list of restaurants to try - Persian and Indian. Would definitely recommend.
October 27, 2014
Rated 5 out of 5 by UBhagwat Service at its best
I stayed with my colleague for a leisure trip and the stay was simply wonderful. Kudos to the hotel staff. I thank Ajay for recommending the club level rooms. The service in the club lounge was wonderful.
Avik and his team really know how to take care of guests. He gave very nice recommendations for nearby places for good music. We were pampered during our stay and spent alot of time in the hotel itself. The breakfast buffet in feast was huge and we had so many choices.
I would definitely recommend the hotel to my friends and look forward in visiting once again with my family.
September 19, 2014
Rated 5 out of 5 by Davo58 Professional and very comfortable 5 startle.
Having stayed in many star hotels around the world I do not give an excellent rating easily but The Sheraton, Bangalore is up there with the best. To be made to feel genuinely welcome and all your needs handled professionally and efficiently is a credit to the management and staff. I have been coming to The Sheraton since it opened in 2011,staying between 70-90 days per year , and will continue to do so as it makes the trips abroad easier knowing that you will have a very comfortable stay with the very best cuisine. I must also add that the hotel made my wife's rare recent visit to India very memorable and special. Well done to everyone.
April 3, 2014