Rated 4.3 out of 5 by 50
Rated 4 out of 5 by Tony8 VPN
Good services, good Japanese foods, good gym (+24hr open) and proximity to high speed train stations. My main complaint is slow internet speed even after I selected the paid connection. When I logged to my company VPN, it just do not work as no email was send or download. I do not have such problem when reading emails when I am in Sheraton Taipei or Ambassador Hsinchu.
October 24, 2014
Rated 5 out of 5 by Smallyan Very clean and comfortable room
I like the environment of the hotel and location. Very close to the Hsinchu HSR station and convenient to go south to Taichung or north to Taipei. Overall service is good and the staffs are nice.
October 21, 2014
Rated 4 out of 5 by INair Facilities
1. The office chair needs to be tailored to sit longer. Current design is not suitable for sitting and working
2. There must be a clear indication where the in-room safe deposit box is. I could not find it till the last day.
October 20, 2014
Rated 5 out of 5 by FranckM Sheraton Hsinchu
Excellent hotel, one of the best I've stayed in.
BBQ restaurant on the second floor is also excellent.
October 20, 2014
Rated 5 out of 5 by teogh Great Staffs
The only 5* International Hotel in this area with relatively low price.
World Class Service Standards.
Excellent staffs like Calista Hung and Iris Cheng at the Concierge area. Sunny Fu and Noda Lee at the front desk.
October 19, 2014
Rated 2 out of 5 by Hsinchu2013 Poor Service for Platinum Members
Not only I had to change my room due to bad odor, I was also charged for internet services (despite my platinum status). If there was any other alternative for SPG hotel in Hsinchu, I would have chosen it over the Sheraton.
August 3, 2013
Rated 2 out of 5 by EricG Lost me as a customer
After years of staying a this hotel I was treated very poorly! I have been considering dropping out of the SPG program due to the lack of treatment and respect of this hotel.
The staff downstairs is poor at best
April 1, 2013
Rated 4 out of 5 by jinjihsong Close to the THSRC Hsinchu station
The Sheraton Hsinchu is about 5 mins drive from the THSRC Hsinchu station.
October 6, 2014