Sheraton Macao Hotel, Cotai Central

  • Estrada do Istmo. s/n
  • Cotai,
  • Macau
  • Map

Rooms & Rates


Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Rollaways, child rollaways and cribs can be arranged and are subject to availability and applicable fees.Sheraton Club access for children staying in existing or additional bedding is subject to additional charges.

Age for Registration Policy

Guests must be a minimum of 18 years old with a valid photo identification to make a reservation or check into the hotel.

Rated 4.1 out of 5 by 677 reviewers.
Rated 3 out of 5 by Great rooms pity the smoke Stayed here with 2 kids. Loved the family themed room option. A couple of gripes: 1. The pungent smell of smoke once you leave your room. It is everywhere and I mean everywhere. I am asthmatic and had to use my inhaler everyday twice! 2. Selection of sundry items in their gift store were poor at best. We have a 2 year old requiring milk, which was impossible to locate. Also snack selection was extremely limited. April 24, 2014
Rated 3 out of 5 by Disappointed to see such a new hotel with plumbing problem in the bath room I stayed in room Sky Tower Rm-2148. I just had a 15 mins shower with the shower door shut properly. The whole floor in the bathroom flooded. Jut don't understand how the water could go out from the shower door onto the bathroom floor. And the gutter in the bathroom was totally useless, not able to drain away the water. April 20, 2014
Rated 5 out of 5 by great hotel with nice service and view I enjoyed my staying here so much especially with the great swimming pool and the well equipped 24 hours open gym room. Moreover, the staffs who are working here are really helpful and always getting us a warm greeting everywhere with smile. In our room, we had a nice view toward the cotai strips the view at night time is extremely good. Love it so much!!! It makes my trip become a wonderful journey. April 15, 2014
Rated 5 out of 5 by Awesome - they treated SPG guest (me) well SPG guests definitely get well treated here. It has spacious room, great breakfast buffet and close to poker room (city of dreams) and go Kart place. Definitely recommend. I'm a platinum member and got a huge upgrade as well on my roon. April 14, 2014
Rated 5 out of 5 by Very Good Hotel Very Good hotel, nearby City of Dreams and Vatician. April 13, 2014
Rated 3 out of 5 by Weekend escape We stayed one night in a deluxe room at the Sheraton. We took the shuttle from Macau Pier to Sheraton and had some difficulty locating the Sheraton's check-in lobby since the spg counter is not so big. All staff are friendly and helpful. Swimming pool is small. April 8, 2014
Rated 5 out of 5 by the pleasant choice for your stay Room is well prepared. Staffs are so friendly and nice. Good location in town. Transportation support all around. April 7, 2014
Rated 4 out of 5 by 4th time visit this hotel Glad spg open a hotel right in the new strip. Had great experience checking in. Being elite member not much lineup at all given its holidays in china. Its my 4th time stay here. The only thing that up set me plenty was the lack of bath room amenities that they use to provide when hotel first open and as standards in other sheraton. Due to holidays the price was 3 folds about 350 usd. First no comb so we called, then i found out no razor. I didn't bother to call and wait for it in the room. But really? For 350 usd a night and you are cutting out such basic preparation? Otherwise the rest of stay was great the reception recognized my platinum loyalty and gave an awesome check in gift. April 7, 2014
Rated 4 out of 5 by an enjoyable holiday The room is comfortable. I will come again. also like the buffet, fresh food April 7, 2014
Rated 5 out of 5 by Amazing staff Staff are very friendly, very helpful, easy access to everything like shopping, April 5, 2014
Rated 5 out of 5 by Perfect Hotel and Service This hotel has it all - location, excellent staff and service, great place to spend time when in Macau. April 4, 2014
Rated 5 out of 5 by This hotel is one of the BEST Love the Club Lounge. Hotel will get better when surrounding is more develop. April 2, 2014
Rated 4 out of 5 by Nice hotel with good value Compared to the other hotels in the Cotai area the Sheraton is one of the best values for the money. Being the largest Sheraton hotel, if your a SPG member the check in process is a breeze. If not, it can take some time to wait in the long lines. The new Feast buffet is very good and it's one of only a few casions in Macau that offers crap video and tables. April 2, 2014
Rated 4 out of 5 by convenient and clear enough Be convenient from ferry station and hotel. There are also enough free shuffles for travelling to other casinos and other places. The hotel room is also clean enough. April 2, 2014
Rated 5 out of 5 by Nice Stay Nice Hotel to stay with all facilities available or close by. April 2, 2014
Rated 5 out of 5 by Have a fun stay!~so perfect! Reception staff is very enthusiastic, after knew the purpose of this trip propose arrangement the landscape is very good room for us, from the beginning of into the room, surprise in the continuous occurrence. Even before the lived other area Starwood Hotel, but this is the most comfortable once, room facilities is very humane.Use WiFi player can make people feel very fun, the melodious music to remove the exhaustion of a day, add a lot of fun for the whole trip to Macao. March 31, 2014
Rated 4 out of 5 by Nice Stay with Sheraton Macao Hotel, Cotai Central Again x2 Nice stay with Sheraton Macao Hotel, Cotai Central Again this time, this is my 6th or 7th time to stay with Sheraton Macao. 1. One surprise came up when I back to my room after one day local tour in Macau, there are five fresh fruits on a plate and waiting for me. I have to say this is not so usually happen with me before when I stay in Sheraton Macao. Last time I got Macaron, but I have to admit that I like fresh fruits more than Macaron, they are so sweet to me! 2. SPG Recognition just average because i made a late checkout requested at 3:00 PM but the staff in SPG counter told me it's peak season (which I thought there are always peak season in Sheraton Macao) so she can only made it at 2:00 PM. There are only two SPG hotels in Macau, and I drive sometimes so I just compare with the rate between two hotels to decide which one I wanna stay. Looking forward to next stay wish Sheraton Macao Hotel, Cotai Central soon! March 31, 2014
Rated 4 out of 5 by Good business meeting arrangement Even ours is a small group (30 persons), short (1.5 days) meeting, the arrangement is good and in very detail. dedicated staff attending to the coffee break and also admin arrangement. Will come back when we have the plan. Food is good: Feast and Bene provide good quality. Only downside is too many visitors in the hotel. Too busy. March 30, 2014
Rated 5 out of 5 by Good Staff Had found the staff very responsive to the guest's needs. March 30, 2014
Rated 5 out of 5 by very good very good korean staff "jung" is very nice March 29, 2014
Rated 5 out of 5 by Fantastic Getaway It was my second time staying in Sheraton Cotai, and it has been by far the best, I have experienced both the Earth Tower and this time the Sky Tower, the staff were extremely helpful especially Luciana and Bruno Miguel. They recommended the most fascinating places as well as current festival and events. Because of them we found out about the annual wine and dine festival. The rooms were extraordinary and they really went above and beyond to ensure our stay was memorable. March 27, 2014
Rated 4 out of 5 by VDC1 Excellently run structure notwithstanding its enormous size. March 26, 2014
Rated 5 out of 5 by Great staff who cares for you Sheraton just makes you feel so welcome the moment you stepped into it. My parents were totally amazed by the politeness and great ambience from the lobby to the club lounge and of course the excellent service standard which we received. All the staff we met are so nice and make you feel comfortable and familiar with them. Basically, just let Sheraton Macau staff take care of you and I am sure they WILL. March 25, 2014
Rated 4 out of 5 by WEEKEND GETAWAY Well located in Cotai, close to shows and casinos.Good value for Club Room for a weekend. Quality of food served in Club Lounge can be improved while quantity can be reduced. Beverages are good. March 24, 2014
Rated 4 out of 5 by Hotel is very comfortable We love the rooms in this hotel, spacious, clean and very comfortable. The services provided in the various areas were good. F & B outlets are sufficient to cater to one's needs. Overall, a nice hotel to stay in and we would be back. March 23, 2014
Rated 5 out of 5 by Great decoration and good staff It is very beautiful and great decoration. Staff in the front desks are very helpful. March 21, 2014
Rated 5 out of 5 by Great location in the heart of the Cotai Stip with excellent customer service and children friendly Great location well connected to the City of Dreams, other 5 star hotels as well as in the heart of the shopping malls. It is a children friendly hotel with activities for kids such as a parade. We had booked a double bed room when my husband and I went long with my 3 year old daughter. At check in, we were got a free upgrade to a family suite where my daughter got her own kids animated room! The experience exceeded our expectations. This place is highly recommended. March 20, 2014
Rated 5 out of 5 by Great Staff From check-in counter to room service was great. FO Ms. Ana Pangan was genuinely helpful and caring. March 19, 2014
Rated 5 out of 5 by This hotel is perfect Staff in reception is very nice and friendly. The room is clean and tidy. March 18, 2014
Rated 3 out of 5 by Unfriendly Reception Officer Although I am the SPG member, but I was kicked out from the SPG counter line because the room was booked through casino. Her name is Jocelyn Zhu. March 18, 2014
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