Sheraton Macao Hotel, Cotai Central

  • Estrada do Istmo. s/n
  • Cotai,
  • Macau
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 12 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs can be arranged subject to availability and applicable fees.

Age for Registration Policy

Guests must be a minimum of 18 years old with a valid photo identification to make a reservation or check into the hotel.

Rated 4.1 out of 5 by 615 reviewers.
Rated 2 out of 5 by SPG is not recognized Staff is rude and not very customer friendly, nor is SPG recognized here. There was no make up service for the night and ice has to be requested on a daily basis, till I gave up after the 3 night. While making up the room for the day, staff don't wash used glasses or brushing cup. Room Service is OK, but quality of the restaurant food is questionable, eg feast and Xin... I gave up on free breakfast after the 3rd day too... August 17, 2014
Rated 5 out of 5 by wonderful experience and beautiful family suite A very smooth and fast check in after warm welcoming, guided by the friendly receptionist to hotel facilities and the suite after check in, The view from the suite was stunning, clean & luxurious rooms loved the design of this family suite with the amenities for kids, location simply perfect is the best convenient to all nearby within walking distances, The kids enjoyed the outdoor swimming pools, A very comfortable, memorable and enjoyable family holiday experience stay, definitely my next visit to Macau will stay at Sheraton again. August 12, 2014
Rated 4 out of 5 by Spacious, modern and clean! This is my sixth time staying at this new hotel. It's clean and modern. The service is good but of course it is a very busy hotel. I enjoyed the Australian BBQ event on Saturday night. The service by the staff and chefs was excellent and the food delicious! I also tried the Spa for the first time and was very impressed with the service and experience. They helped me relax and feel refreshed. August 18, 2014
Rated 4 out of 5 by Fantastic facilities There are everything a 5-star hotel you're expected. If you're a SPG member, you can get offers and benefits from time to time. August 19, 2014
Rated 4 out of 5 by This hotel has great features good location and facilities. good logistics for check in and out. need improvement in food quality during breakfast buffet August 19, 2014
Rated 4 out of 5 by Big, behemoth of a hotel Nothing wrong with the Sheraton Macao if you like busy, massive, Vegas-style venues full of people...just not my preference. The check-in staff was good and responsive, but the general staff encountered were somewhat clueless. For example, we asked a gentleman at the elevator how to get to the restaurant by the swimming pool and he had no idea even though there was a poster advertising the restaurant next to him (and didn't speak a word of English or Cantonese). Also, it is easy to get lost in this place and the general signage was poor. Seems like the small things were overlooked when designing the hotel. For example, there are no indicator lights above the elevators and you can't see which elevator arrives (this matters when there is a bank of 8 or 10 elevators). We missed the elevator twice because we couldn't see it was there despite hearing a beep. Also, the shower leaked through the shower door onto the bathroom floor making a big mess. And we were in a suite yet there was only one small bottle of shampoo and body wash for 3 people. The small annoyances do add up I guess. August 18, 2014
Rated 4 out of 5 by A comfortable hotel. The hotel has reasonably good accommodation , bath and toilet facilities. Furnishings are both adequate and comfortable. Staff are friendly and polite. We are particularly impressed with the excellent services and food at the Feast where we love to visit during every stay. August 17, 2014
Rated 5 out of 5 by Gigantic Hotel with Peace & Confort I shall put it a hospitable hotelier in referring to Sheraton Macao in Cotai Central. My first stay in one of the trio Hotels of Cotai Central, Macao. Apart from some shortage of Room-amenities of personal needs, such as "hair-comb, shaving-kit & hair-dryer ", the overall facilities in place are well above the 21st Century Hotelier standard. Hotel staffs would voluntarily respond in Putonghua in stead of english in the first instance or, preferably in Cantonese as far as my personal view was concerned, and did not carry any discrimination. An excellent hotel in the Enclave of Macau to stay whether on pleasure or business. August 7, 2014
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