Sheraton Macao Hotel, Cotai Central

  • Estrada do Istmo. s/n
  • Cotai,
  • Macau
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 12 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs can be arranged subject to availability.

Age for Registration Policy

Guests must be a minimum of 18 years old with a valid photo identification to make a reservation or check into the hotel.

Rated 4.1 out of 5 by 560 reviewers.
Rated 5 out of 5 by Thanks to Kai and Alessandro These gentleman made my stay and the additional towels I requested. July 3, 2014
Rated 4 out of 5 by Reception The staff at the Reception were very courtesy and helpful when I asked for a late check-out. I suggest a provision of bath salts or bath gel in the bathroom for those who wish to take a bath instead of shower. July 6, 2014
Rated 5 out of 5 by Best Sheraton in Macao We usually take our wedding anniversary vacation at different Sheraton resorts. This time we picked Sheraton Macao. Our only regret is we didn't do it earlier. I am a Platinum and they've upgraded us to their best suite (other than Presidential Suite), with a bottle of wine and a flower decorated bed with towel swans. We felt special right away and the entire stay was magical. Plenty of shopping, exhibits, shows, for the whole family. It is close to beach, airport, lots of local events, and historical centers are only 20 minutes taxi ride away. We will definitely be future guests! Staff - friendly Lounge - impressive Pools - lots of them but a bit dull Kids activities - plenty June 29, 2014
Rated 5 out of 5 by Exceeded Expectations I originally booked a room at another hotel for my recent holiday in Macau. Due to some changes with our schedule, I had to rebook our hotel accommodations. The Sheraton was not my first choice; I ended up selecting a Club Level room because it was a good value. When we arrived in the main lobby, we were greeted by Gregorio. He immediately escorted us to the Club Lounge for our check-in. The Club Lounge staff was efficient and instantly made us feel welcome. The Lounge decor was tasteful and inviting; it was the perfect place to relax! After check-in, Gregorio escorted us up to our room and explained all of the Club Level benefits to us. About ten minutes later, he called us to make sure we were satisfied with our room. That was excellent customer service! The quantity and quality of offerings at each Club Lounge buffet was excellent. It exceeded our expectations (especially the happy hour buffet). For our entire trip, my friend and I were impressed by the level of service and genuine hospitality that the Club Lounge staff extended to us. Joao secured restaurant reservations for us, Daniel answered all of our questions about setting up a tour, and Brian was very friendly and accommodating as we enjoyed breakfast on our second morning. I travel a lot for work and have never encountered a hotel staff that was as friendly and attentive as the one at Sheraton Cotai Central. They are what makes this hotel so special, and they are the reason that my friend and I look forward to returning. Whenever I visit Macau, the Sheraton Cotai Central will be my first and only choice! July 4, 2014
Rated 3 out of 5 by It s convenience for staying. It is too crowed , busy in the lobby. It s just good for gambler to stay. July 2, 2014
Rated 3 out of 5 by Missing the newspaper I have requested for specific paper to be delivered to my room the night before. But when I checked out, nothing delivered. Very disappointed. July 2, 2014
Rated 5 out of 5 by Excellent hotel services It was a wonderful hotel stay experience, with lovely service and nice guest room. Love to stay again on my next wedding anniversary! July 2, 2014
Rated 5 out of 5 by Nice hotel The guest services ambassador Alice give us great service. June 29, 2014
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