Rated 5 out of 5 by ALexie Biggest and best Sheraton ever!
For me, this is the biggest and best Sheraton in the world. From the facilities, staffs, the property itself. And also, the Club Lounge is a must. My wish is this Sheraton could be the standard for all the Sheraton in the world! Would definitely return
May 1, 2016
Rated 5 out of 5 by Nucleus Enormous executive lounge
I was here in April 2016, my third time, for a weekday stay. The lounge has an excellent selection with speedy service (I love the green tea muffins for breakfast) and the upgrade to the larger-than-normal suite was a treat again. It is difficult for any hotel to compete with these benefits for the money. Note that the "promotions" rate choice on the SPG website usually has an option that includes buffet lunch for 2 plus boat tickets to Hong Kong or something similar, which is another great value. I agree that the SPG check-in/checkout is a plus. When I needed to print a .pdf document, the service in the lounge was efficient. I suppose in terms of extreme glamor there are nearby hotels with an edge, but I see no reason for me not to return to the Sheraton.
April 25, 2016
Rated 5 out of 5 by Jane0426 Wonderful services of Sheraton macau.
I spent 2 nights at sheraton. Before starting my trip, I leaved a message to hotel that my mother's birthday is comming and I want a high-level room with great view. When I arraved at the hotel, they gave us view-upgraded room with birthday gift for my mother! Mother looked very happy and it makes our trip more special, Thanks for your care.
April 24, 2016
Rated 5 out of 5 by Jgao85 This hotel is great destination
The hotel is great, clean, and entertaining.
April 24, 2016
Rated 4 out of 5 by Andrew82 Great accommodation
The hotel has great room condition, Clun lounge, and nice outdoor swimming pool filled with hot water. However, the shuttle bus are few than other hotel.
April 20, 2016
Rated 5 out of 5 by zlimquinn Loved It
Staffs were all very friendly and mannered. Loved my room, it's very spacious with a spectacular view of the strip. Overall, I'd say this one is in my top 3 hotels. I love everything about my stay.
April 18, 2016
Rated 5 out of 5 by Verified Reviewer this hotel is very kind.
first day, my room has problem. so manager change my room. first im little angry. but her were kind for us. so my family enjoy this hotel.
April 11, 2016
Rated 3 out of 5 by Denver3310 Unexpected stay
Booked on SPG APP without breakfast, which according to reception rates without marking "breakfast included" are excluded though I didn't see any breakfast included rate in options. The door seal of shower was leaking or design poorly. There was flood on the floor when using sprinkle. I booked the room with two adults but only provided bath package for one when checkin. May need to pay more attention to details.
March 20, 2016