Rated 5 out of 5 by Lily11111111111111 Strongly recommend! It's GREAT
The staff is very professional and friendly. The hotel size is amazing - it is said this is the largest Sharon in the world!!!! The shuttle bus is convenient and very frequent. It's easy to take shuttle bus to airport/port etc...
May 1, 2015
Rated 4 out of 5 by Jan60126 SPG
Great for short trip in Macau, Nice and convenient, actually their shopping mall has all you need. Room size and bed are comfortable. Room service menu lack of choices. Thanks for the nice cake for my birthday
April 30, 2015
Rated 5 out of 5 by kenpang a great hotel
thank you you help me to prepare a nice and unforgettable trip for our wedding anniversary. especially Miss joyce who served for me in front desk counter. her nive smile and professional make me have a good memory.
April 22, 2015
Rated 4 out of 5 by Last Various Choice
Found their are Restaurants in Different level (from MacDonlad to High class restaurants available.
Entertainment for guests in different age
April 20, 2015
Rated 4 out of 5 by StayApril Stay at Value for Money
Everything is good, the only improvement area is to secure the returned time for the complimentary ferry ticket in the package. It is too late to confirm the departure time when we got the tickets, the available ferry schedule was only with those very early timeslots or midnight, especial the peak season. Can enhance better and relax stay if we can secure the departure time of the ferry when we book the hotel room.
April 8, 2015
Rated 4 out of 5 by abcdefg123 Extraordinary Hospitality In the End
Food and Beverage:
1. Limited food is served after 2am for a casino (the restaurant that was opened had a malfunction in the kitchen...) I had to go to sleep hungry as I do not like eating in my room (room service).
1. SPG lines are not open at 1am (SPG lounge and lobby area) are understandably closed at night hours. I happened to have entered when there were a lot of people in the line, so I waited for a long time.
2. Check-in clerk could not speak English/Cantonese well. I had no issue with that as I spoke Mandarin as well. He was unresponsive, rude, and looked like he wanted to be anywhere else but at the front desk. I told him a friend of mine checked in to my room already, but I am completing my registration. He didn't seem to understand that it was necessary... It took him about 10 minutes to check me in, and when he handed me the key, he did not tell me where to go. I didn't think much of it until I realized I could head in two separate directions for my elevator. I had to double back and ask.
Clean, and comfortable. Very decent sleep quality.
Extraordinary service by Johanna Liu, Mayden, and Stefan Renziehausen. They completely changed my perspective of the hotel, and I am grateful for their dedication. A special thank you to Johanna for checking in on me knowing that I was ill, and finding my passport for me before I left the hotel.
April 3, 2015
Rated 4 out of 5 by CHENG66 Good hotel
will stay again in future
March 31, 2015
Rated 5 out of 5 by MKhoo Great new Hotel
Great Food and wonderful service at the Lounge.
One of the best Lounges I have experienced, and I have had many.
The rooms were spectacular.
March 17, 2015