Rated 4.2 out of 5 by 351
reviewers.
Rated 5 out of 5 Hotel is very comfortable and excellent service
The person who check-in and out for me was the same lady (I have forgotten her name). She had provided an excellent service and informative. Room is very comfortable, I had a great night staying at Sheraton Macao Hotel.
2013年5月20日
Rated 5 out of 5 Great experience
Super nice staffs and service ~!!!Big room
2013年5月19日
Rated 5 out of 5 Where else but only Sheraton Macau
This is our 4th trip back to Sheraton Macau & they never failed us in their services. On our 3rd trip when I had a bad fall in Macau, Charlotte & Tracy were the ones who not only assisted us in arranging my flight back but also making sure I am comfortable in spite of my pain & worries from my fall. It's unfortunate that we did not meet them on my last trip last week but Sam who check us in/out continue to give his excellent service in spite of the big crowd waiting to check in on 17/5. He was always smiling & making sure that our stay is comfortable. Sheraton Macau is highly recommended if service is your top priority! Keep it up Sheraton Macau! We will come back again & BIG THANK YOU TO ALL!!!
2013年5月19日
Rated 5 out of 5 by Pamela Great Experience with family
The photo cam next to the reception is a surprise, the balloon man for the kids, the cafe shop tea-set is good... but the pork chop sandwich quality really made me very upset.
2013年5月19日
Rated 5 out of 5 by angsana236 spg会员礼遇
从一进们所有员工对于我的协助,令人满意,尤其是在入住办理时,员工对于我的美一个问题,都能让我的到满意的答覆,并且超出我的预期
spg会员服务的所有成员,让我得到一个非常满意的假期
2013年5月17日
Rated 5 out of 5 by Cuong A special memory at Sheraton
The Staff and especially the emergency medical staff are really very helpful!!! I hav a small accidental hurt inside the room...they were coming very fast and gave me the effective treatment...when i checked out, even the receiption person was also aware of my injury and was concerned on me....felt very warm and will do stay here next time
2013年5月16日
Rated 5 out of 5 by Explorer 5*
This hotel is amazing!
Definitely a 5 star luxury hotel!
Lady at Front desk at check in was very kind and professional, SPG recognition great, got a nice and clean room in Sky Tower with wifi and a wonderful view! Plus a hand written welcome message with cookies.
Facilities such as sauna, spa, gym and pools are great, offer and ensure a good relaxation.
Breakfast at Feast was a good choice, plenty of food you can choose, taste is great!
Location could not be better! Free shuttle buses running every 15 minutes.
Had a great stay!
2013年5月15日
Rated 5 out of 5 by DOVE 我到澳门的首选，很方便，很有特色。
这次是选择莲花口岸（横琴）过关，直接有接驳到金沙城中心，感觉相当方便。
喜达屋的品牌服务相当到位。
2013年5月14日