Rated 1 out of 5 by Roadrunner1 Plugged bathtub drain.
We checked in late in the afternoon of our checkin date. We were very tired and took a short nap before starting out to our next engagement. This is when we found the tub having poor drainage. The next morning was the same.
September 7, 2014
Rated 5 out of 5 by poet64 helpful staff
Cynthia at the front desk was very helpful with me as I tried to understand the computer to get a boarding pass and check my emails. She was patient and kind. The female in the restaurant on September 1 was also very helpful regarding materials to help us pack our bags for the plane. The upgrade to the top level was definitely worth the extra money as the appetizers and breakfast were just right. Thanks for making our stay so pleasant. Also, loved the pool! Also the shuttle drivers were very polite and engaging.
September 3, 2014
Rated 5 out of 5 by JessLuz This hotel is very nice!
We had a great time we went for our annual convention for Jehovah's Witnesses. This was our first time assigned to Albq, NM, so it was a new experience. We have stayed in other Sheratons in the past and knew we would not regret picking this hotel. It was a great experience and had lots of fun! Looking forward to next year!
September 4, 2014
Rated 5 out of 5 by Tippytin Inviting and Friendly
Front desk staff was courteous and efficient. Quick to recognize Gold SPG status. Room was clean and comfortable, and as always, the beds were great. Great view of the area from our window. Very close to airport yet sleep was not disturbed by planes taking off and landing. Restaurant food was good. Waitstaff was friendly and accommodating. Van drivers were skilled and helpful. It is far from town. If you don't have a car, taxi to sites such as Old Town, can get expensive.
Club room hot food items were disappointing. Other food items were very good. Fruit was fresh and delicious.
I will stay in this hotel if in Albuquerque.
August 19, 2014
Rated 5 out of 5 by Gingerbread12 Airport Sheraton Albq
Have not stayed in a hotel with such comforts. The staff was beyond helpful. They were courteous and seemed to enjoy working there. I would definitely stay there again.
August 27, 2014
Rated 3 out of 5 by psunshine My Disappointments in this hotel
I found the hotel online, and friends had actually recommended it as I needed to be near the airport for an early flight. I was never told that we would be charged $5!! for parking. And I had never been told that we would be charged for internet usage!! We would have found another place if we had been told. A positive thing was that they did have computers in the lobby area to use.....but with limited time allowance.
August 24, 2014
Rated 5 out of 5 by FandG Great Find!
We only stayed the last night of our "out West" trip but it was a gem of a stay. Two minutes from the airport but absolutely quiet. The staff was wonderful; we enjoyed the bar and had superb room service from a very good menu. Water was widely available -- bottled in the room and infused in the lobby. The bed was great and there was plenty of space for our in-room dining. I would stay there again in a heartbeat and recommend it to anyone who will listen.
July 29, 2014
Rated 5 out of 5 by dhg2 Convenient and Excellent
When I go to Albuquerque I always look forward to staying at the Sheraton Airport. It is so convenient. I fly to Albuquerque frequently and I really appreciate the friendliness, convenience, and quality of this hotel. The rooms are very comfortable and quite nice. This last stay, I was traveling with little luggage and walked to and from the terminal. This hotel is my first choice in Albuquerque.
July 30, 2014