Sheraton Albuquerque Airport Hotel

  • 2910 Yale Boulevard S.E.
  • Albuquerque,
  • New Mexico
  • 87106
  • United States
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Rated 4.2 out of 5 by 205 reviewers.
Rated 3 out of 5 by Noisy We were placed in a section of the hotel with a dive team that was occupying many if the rooms and was very noisy late into the night. It seems this was a foreseeable problem and this group could have been put all together? Perhaps a different situation and I would have enjoyed this hotel more. June 16, 2013
Rated 5 out of 5 by Always, always great service, room and bar! I live in Santa Fe and overnight it in Albququerque frequently. I have stayed here dozens of time and without fail the service is super friendly and they accommodate practically every request. The bar is great and so is the restaurant. If you have to stay near the ariport, this is the place to be! September 11, 2012
Rated 5 out of 5 by Mountain View This is a very nice, up-to-date hotel. I stayed on the Club level and the hospitality staff there was polite and helpful. I was able to print my boarding pass while I enjoyed breakfast on the 15th floor. The evening Hors D' Oeuvres were really good too! Thank you Sheraton, I enjoyed my stay. August 22, 2012
Rated 5 out of 5 by Comfort Plus I felt like a queen in the beautiful room overlooking the mountains. I asked for a room not too far from the elevator and that was done for me. The front desk called after I had arrived and asked how everything was. Room service was excellent. The bed was comfy and the room was exceptional! December 26, 2012
Rated 5 out of 5 by Motel Stay... I have just retired and my motel stay will be mounting. This was my first time at the ABQ Sheraton and It was an Excellent stay. Close to the airport and close to downtown eating and the staff were Great!!! I sure plan on staying here the next time i am thru ABQ. Thanks to All Staff!!! May 28, 2013
Rated 4 out of 5 by Excellent Restaurant I love the new healthy menu at SPG. Would love, also, to see the caloric/carbs listed on the menu. Great service in the restaurant. For the rooms, I was not left any washclothes for my second day and the teas were not replenished in the room, but overall a great stay and I shall return. February 15, 2013
Rated 5 out of 5 by Refurbish is awesome I have stayed at this Sheraton before the reno and now after. It is beautiful in the lobby, the rooms are very comfortable and the beds are excellent - most important. Everything feels clean and ready for me. Breakfast was very good also. Dinner in the dining room was delicious. May 17, 2013
Rated 5 out of 5 by This hotel was perfect for us The staff was great! The hotel was very clean including our room. I would recommend this Hotel to all of my friends and family. October 10, 2013
Rated 5 out of 5 by A Wonderful Weekend Away From Home On a weekend excursion with my sons, we found great comfort, impressive accommodations, generous and friendly staff, and an overall exceedingly relaxing respite at the Sheraton Albuquerque Airport Hotel. I know we'll return when next we visit Albuquerque, undoubtedly this summer. March 19, 2013
Rated 5 out of 5 by Excellent room and hospitable staff Our room was spotless and recently updated. Very attractive and functional. The bed was very comfortable. The staff was great -- chatty and helpful. Super close to the airport -- took about 3 minutes in the shuttle to get there. Couldn't ask for more. August 5, 2013
Rated 2 out of 5 by Expect more for my Points When we booked the rooms we asked for adjoining rooms which we were told would not be a problem. The rooms were not adjoining, and it seems to me like the use of SPG points to book a room is not valued. Our original rooms were on the 4th floor immediately next to the elevators, and there was a horrible stench that required us to request to be relocated. We were subsequently relocated to the 14th floor and when the bellman arrived he arrived without a cart to help us move our luggage, which we were told would be done. We moved our own bags. We were moved to the 14th floor and again immdeiately next to the elevators. The rooms that we were in were noisy due to the elevator and due to a compressor or water heater that was extremely loud. Do not feel like we received the value for our points that we were entitled to, especially since we booked two rooms. On top of all of that, we lost a sweater in the process of moving rooms that the hotel said was not found. Needless to say, I was very disappointed with our stay. December 12, 2012
Rated 5 out of 5 by Great hotel, great staff, great stay I have stayed several times at this hotel. Every time, I was welcomed back as a gold SPG-member, and every time the staff was great, the rooms (Club-floor) were great and the whole stay was perfect!. I can recommend this hotel to anybody planning to stay in the area. May 12, 2013
Rated 4 out of 5 by Sheraton Alb. airport worth a visit we have stayed here 3 times in the past few years. The recent remodel is beautiful and the rooms are comfortable. They missed leaving a robe for me this last time, and the bed skirt was pretty messed up and slightly torn on the bed. But otherwise, I will stay her again. November 15, 2012
Rated 2 out of 5 by Disappointed Booked a club room but disappointed that you had to pay for wine or beer. Could not regulate temperature -- room was cold and thermostat could not be set above 71 degrees. no instructions in room for wifi. no luggage rack in room. check in desk staff was inexperienced. May 12, 2012
Rated 3 out of 5 by Nice building, Lack of Hospitality The mumbling amongst the front desk staff when I checked in was the first indicator. Area near front door is cramped; Any interaction was like a retail store. Vending machines on two floors had water, but nothing else. Refrigerator and microwave are essentials for me. September 2, 2012
Rated 3 out of 5 by Hot and unentertained We could not get the room cool enough. Set the thermostat to 68 and it still would not cool down. The TV kept losing signal and breaking up. We only had one night planned so I didn't call to report it. If I had to stay longer, I would have called. July 13, 2013
Rated 3 out of 5 by More people on the desk front ti will be good... There is only one person on the reception room, so it takes more then 10 minutes to do the check in... October 8, 2013
Rated 5 out of 5 by Excellent and convenient to airport! The Sheraton by the airport is a beautiful hotel, immaculately clean, super cozy bed, and the most friendly staff I experienced during my stay in NM. The airport shuttle is very helpful. I would definitely recommend staying here while you are in Albuquerque! February 24, 2013
Rated 5 out of 5 by Exactly What You Expected This property was solid. This is the first time I stayed at this particular property and I was not disappointed. It was exactly as I expected- nor surprises and no disappointments. The staff was definitely attentive and helpful in every way. July 7, 2013
Rated 5 out of 5 by Excellent hotel with great atmosphere Really enjoyed our stay at the Sheraton. Nice clean room with very comfortable beds. The staff was courteous and helpful, especially on the club level. Will definately stay there again. September 6, 2013
Rated 4 out of 5 by Hotel facilities Hotel is in a good and quiet location. Only concern I had was the fact that I was expecting a better equipped room with a refridgerator and a Microwave, but this only came on request by me,and I had to explain why I did not have to pay an extra amount. August 30, 2012
Rated 5 out of 5 by A Hearty Welcome I appreciated the genuine welcome provided by the Assistant Manager and his colleague upon arrival. The hotel had all the features of a first class airport facility. September 12, 2013
Rated 4 out of 5 by Front Desk Issues I arrived for check in at the same time as a bunch of airline pilots, and the staff was diverted to to take care of all of them while I waited. Check in was slower than usual, and I had to call back twice ffor an e-mailed version of the bill. February 5, 2013
Rated 4 out of 5 by Hotel was very comfortable The hotel were clean and comfortable! The staff where friendly! I would suggests that they need more mirrors in the rooms the only mirror that was there was in the restroom, maybe add a door mirror. Other than that I had a pleasant visit! April 8, 2013
Rated 4 out of 5 by Great staff The first room into which we checked had a really broken down bed but the staff was very responsive in switching our room and even brought the keys to the new room up so we didn't have to go down to the desk. Everything else was excellent. February 25, 2013
Rated 2 out of 5 by Hotel issues that should be addressed Although reservations were made in advance and prepaid, I was given a handicap access room adjacent to the elevator. I am hot handicapped, and as the rooms are set up for someone in a wheelchair, some room features such as placement of the bathroom vanity mirror are difficult to use for someone over 6 foot tall. Also, the rooms are not well insulated for noise, and I heard conversations in the hallway at a voice level that made it seem they were actually IN my room. I chose not to ask for another room (I had checked in after 9 p.m. and did not want to change rooms). Unfortunately, these previous issues paled in comparison to what happened at 4 a.m. Apparently, the industrial dryer or some similar machine was activated somewhere near our room, and the noise travelled into our room with such ferocity that it woke me out of a sound sleep. I heard this for a good 10 minutes before it went away. Again, 4 a.m., my sleep was ruined and I chose not to want to be relocated. I am not looking for a handout, but someone should address these issues. My room # was 212. June 24, 2013
Rated 4 out of 5 by Summer Excursion Quiet rooms, great views. Had driven to ABQ and found the hotel easy to find and convenient. Prev reviews about noise from airport we felt were exaggerated. Outdoor pool is nice and we took advantage of it. Staff very friendly and helpful. August 8, 2012
Rated 5 out of 5 by The staff is so helpful and friendly! The stay at the Sheraton was glorious. The staff worked hard to make my stay comfortable and happy. The facility was extremely comfortable, luxurious and beautiful. I look forward to coming back soon! The staff are so helpful and friendly. August 14, 2012
Rated 4 out of 5 by Nice place to stay All in all it was a good place to stay. The food at the restaurant was a bit pricy, but was good. The pool area was nice, If you like football or sports it is good as they have lots of screens to watch. I would use this hotel again. September 27, 2012
Rated 4 out of 5 by Stylish and quieet Very roomy, stylish, fairly clean, decorated nicely. I liked the lighting touches in the vanity area. For an airport location it was really quiet, but because it is an airport location - it was away from most attractions. April 12, 2013
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