Rated 5 out of 5 by Jlf58 Convenient and First Class
Overall my stay exceeded my expectations in all but two areas. I thought the bed linens were kind of stiff and bulky. I thought the food was relatively expensive. Otherwise the accommodations were excellent.
July 26, 2014
Rated 4 out of 5 by joyce910 Excellent staff service
I recently stayed at the Sunport Sheraton.
I was quite anxious about how our two big dogs in crates would be welcomed. The desk manager, room captain and staff were terrific. They allowed the dogs to walk about the hotel and handled the unwieldy crates with ease then arranged for approprite transportation to the airport at 4:30 am the following morning.We dealt with four different men and they were friendly and helpful. Check in and out was efficient, fast and friendly. I compliment you on your staff. I will certainly stay at this hotle if the occasion arises again
July 19, 2014
Rated 5 out of 5 by texmex46 Costumer service
Hotel was great the only thing I didn't care about the hotel is that there is no free wifi
July 20, 2014
Rated 5 out of 5 by MsJane Sheraton Airport Albuquerque
I have used this hotel through at least three separate owners in the past three to four years for small and large conferences, business travel, and personal vacations. Throughout the changes in owners and managers, a few staff members have stuck with the hotel and made my trips there very pleasant. Josie in the club lounge remembers my name, my dining preferences, and is always charming. Brewster in the meeting preparation group is equally charming; he remembers me, my preferences, and the special needs of my small group meetings. He is and always has been supportive, charming, and very pleasant. I will miss working with them.
July 7, 2014
Rated 3 out of 5 by john1949 Poor Food
The rooms are fine but the restaurant has a poor choice of overpriced low quality food.
July 18, 2014
Rated 5 out of 5 by Nona13 great stay as always
I like that the staff was accommodating to my extra late checkout request because of my conference call. The food is always great. Although, I still wonder when the menus will be updated to proper spelling of certain food items, as there are several misspellings.
July 11, 2014
Rated 2 out of 5 by Roselyn50 Would not recommend @ this time
My daughter and I checked in on Saturday night after driving 4 hours. The room that was assigned to us was a handicap room, smaller sink space, all lower fixtures. Never been in a handicap room; therefore, wondered why the room was so different and uncomfortable for two women. Between the two of us, we had al ot of makeup, toiletries, etc. No sink space or makeup mirror. I would only recommend this room for those it is intended for.
July 7, 2014
Rated 5 out of 5 by Ferg008 Too short a stay
The hotel was my base while in town for the July 4th drag races. Since I was part of the crew for the jet car team I had to spend almost all of my waking hours at the track. However the comfort and amenities really made the most of my short time on site. Can't wait to get back for a real vacation.
July 8, 2014