Rated 4.2 out of 5 by 210
Rated 4 out of 5 by Gopher7 Above the average
This is a great hotel and suit for a business travel. Very close to the airport, just walking distance. Up scale modern renovated interior looks good, but sensed a hint of an old-fashioned hotel. The air was pretty dry, so my nose got funny in the morning.
April 20, 2014
Rated 4 out of 5 by AcademicResearcher Very nice stay
Great shower head! Good follow through. Courteous staff. Clean facilities.
April 18, 2014
Rated 4 out of 5 by Qi36 Very Nice
Very nice hotel. A bit of an odd smell in the hallways. Very close to the airport and the staff were great!
April 18, 2014
Rated 5 out of 5 by Charles100 This hotel has an excellent staff.
My family and I had a most memorable stay at the Sheraton Albuquerque Hotel because of the friendly and excellent staff. Eddie at the front desk helped with the check-in and seemed very caring and made the extra effort to be sure my family was comfortable. We also really enjoyed the service provided by Nancy at the Club Level breakfast lounge. I would recommend this hotel without reservations for families that are travelling, especially with its location at the airport.
April 14, 2014
Rated 4 out of 5 by Bert113 Wi fi access
What hotel charges for room access to wi fi these days? Very disappointing.
April 15, 2014
Rated 4 out of 5 by FBT2014 Service needs attention
This hotel is very nice but while I stayed there for a week I began to notice some flaws, not in the room (very nice and comfortable). but the attitude of the wait staff in the restaurant was less than friendly. I found that the staff in the restaurant were rude, unfriendly and seemed unhappy in their jobs and they took their dislike of the jobs out on me and others. My first 2 nights I ordered room service and greeted by a very nice waiter who made me feel very welcome and provided me with excellent service. Other staff were equally friendly. But, I would talk to those restaurant staff.
April 8, 2014
Rated 4 out of 5 by jerryh8 I can easily walk to the terminal
They charged me three dollars for a bottle of water during my two night stay. The only water I drank in my room came from the tap in the bathroom. Where does this stuff come from? I wanted to sit by the pool on a sunny day. "Sorry, the pool is seasonal."
April 9, 2014
Rated 5 out of 5 by John300 First Class Hotel
Excellent facility. Newly renovated and clean.
So close to airport you can walk to the terminal in 5 minutes.
April 10, 2014