Rated 4,2 out of 5 by 210
Rated 5 out of 5 by Charles100 This hotel has an excellent staff.
My family and I had a most memorable stay at the Sheraton Albuquerque Hotel because of the friendly and excellent staff. Eddie at the front desk helped with the check-in and seemed very caring and made the extra effort to be sure my family was comfortable. We also really enjoyed the service provided by Nancy at the Club Level breakfast lounge. I would recommend this hotel without reservations for families that are travelling, especially with its location at the airport.
14 avril 2014
Rated 5 out of 5 by John300 First Class Hotel
Excellent facility. Newly renovated and clean.
So close to airport you can walk to the terminal in 5 minutes.
10 avril 2014
Rated 5 out of 5 by Twinkle This hotel was excellent
The friendliness and customer service of the staff was among the best I have ever had. The rooms were tastefully decorated and the furniture design was very good.
The green chili stew was superb but the Gruet split was exceeding overpriced.
10 mars 2014
Rated 5 out of 5 by Littleworldtraveler Breakfast
I love Sheraton....thank you for everything. However, traveling with my grandchildren, I find that they enjoy a complimentary hot breakfast at the hotel that offer that.. Wish you would provide that!
4 février 2014
Rated 5 out of 5 by Jilybean Exellentl
My mother passed and this was a hard trip for me. The hotel staff went beyond nice, they were so helpful. The hotel was clean,beautiful and very convenient to every place I had to go.
21 décembre 2013
Rated 5 out of 5 by wcaa Great
Great stay as always. Good service. Friendly accomodating staff.
2 décembre 2013
Rated 5 out of 5 by JoandJoe Comfortable and accommodating hotel
After traveling for almost 24hrs., returning from several weeks in Europe, the Sheraton in Albuquerque couldn't have been better! We had an easy, very accommodating check in, a very restful night in a beautiful, clean room and a very nice breakfast the next morning. Thank you to all the staff, they were very helpful, especially the young man (check in) and the young woman (check out) at the reception desk.
18 novembre 2013
Rated 5 out of 5 by SierraRose Great Place To Stay In ABQ
We had an excellent 3-day stay while on a personal/business trip to our former hometown. Greeted with a smile and quickly checked in by Stewart, who acknowledged our SPG Gold status. Had an issue with getting more heat in our room. Went to front desk and a repair person came within minutes of our request and fixed the problem. Made a follow-up phone call to make sure all was OK. Internet is complimentary (rare for hotels these days), but a little pokey at times. Would have liked a room facing east toward the Sandias. Maybe next time. Nice-sized rooms. Would have liked to have had an in-room safe. The ergonomic desk chair by Knoll Furniture (we looked for the tag) proved to be very comfortable for my work hours. Liked that the nearby table lamp has outlet plugs for computer, tablet and other devices. Lighting was good for task work. Easy drive to UNM. Will stay here again.
7 novembre 2013