Rated 5 out of 5 by BRSP Wedding Event
We used this hotel as the central location for our wedding guests. The event planner, Brad, was incredibly helpful. Th service and support was great.
The hospitality was amazing. Every staff person from reception to bar to banquet went out of their way to be helpful, nice, friendly and accommodating.
All of our guests raved about how nice the hotel was.
August 25, 2014
Rated 5 out of 5 by Flower58 This hotel has great comfort.
The hotel was very clean including our room and restroom. The pool area was very clean as well. We had a room close to the outside entrance which was very convenient but did not hear alot of guests coming in and out so the room was very quiet as well. We will stay here again.
August 17, 2014
Rated 5 out of 5 by Jacqueline64 Great except for wifi
Great room, but wifi reception for my tablet was not good. No small fridge in the room.
August 18, 2014
Rated 4 out of 5 by usaug2014 review
The front desk was contacted about the ac not working well. Maintenance person came and checked it out. Was told it was working. In the course of 2 days the temperature never changed in the room.
Hotel is very clean. Employees very friendly.
August 11, 2014
Rated 5 out of 5 by Dick154 Very Nice Hotel - Great Location - Very Convenient
Very nice hotel in Northbrook Suburbs, location is wonderful have great access to a wonderful shopping center and restaurants. Hotel is very well kept, maintain and quiet. Staff work hard to make sure stay is exceptional. Great for families, stay at hotel for life cycle events.
April 16, 2014
Rated 5 out of 5 by Johntp Great Place for a the weekend
We stayed at the hotel because of wedding that was held off site. You would have thought they way the hotel staff treated us that we were haveing the wedding on site and were spending a million bucks! The front desk clerks at checkin and throughtou our stay were compleletly helpfully and responsive to our needs. The resurant and bar staff kept up with our party before and after the wedding, not an easy task! Always happy and profesional. The pool and workout room were clean and relaxing after a couple of nights of partying. A pure joy to stay at this hotel.
July 29, 2014
Rated 5 out of 5 by purti Cosy and peaceful
Very clean and comfortable hotel with very friendly and helpful staff. My only comment could be that there could be more variety to the menu in the lounge maybe? And the elevators are extremely slow and it is very annoying. But these are so minor problems, I would totally recommend this hotel.
April 5, 2014
Rated 5 out of 5 by MarkK Consistent
I have stayed here several times as i am in Chicago fairly often. The experience is consistent. I usually request a latter checkout and have no issue with getting what i request. Staff is very accommodating.
March 15, 2014