Rated 5 out of 5 by Aquaspi Found Comfort after Chaos
Sheraton Milan Malpensa was the perfect way to relax and calm after a hectic day of traveling through various long periods of public transportation with lots of lugguage.
The ambiance and even the very scent of the hotel upon walking in was like walking into your own home. The staff was extremely friendly and helpful with directions to get around. The food was good, rooms were clean.
Just know you have to put your room card in the slot by the door to use the lights!
June 1, 2016
Rated 4 out of 5 by Jiji58 Good hotel in the airport
I am frequently using this hotel when flying from malpensa airport. Nice hotel , easy connection to the airport terminal 1 . The reception staff as usual very friendly , they upgrade me to a very nice junior suite in the club floor. The club lounge is excellent , very good food and happy hour from 5.30 till late maybe 11.00 pm, the attending staff in the lounge was very nice . We ordered some food from the restaurant he went personally to bring the order. The only bad point of the hotel is the room service , we ordered water when we arrived @ 6 pm , we had to call 2 times and to inform the staff attending in the club lounge . Luggage didn't arrived to the room after 2 hours and also we had to call 3 times . Those things happened for the first time maybe the hotel is very crowded as it was the day before champion league in Milan .
May 30, 2016
Rated 4 out of 5 by trappist The rooms are exceptionally well appointed
I was particularly impressed with the service in the small dinning area,Stefano was outstanding.
May 22, 2016
Rated 5 out of 5 by Verified Reviewer Practical after a late flight
After a late landing, you want to stay at the Sheraton Malpensa. These are the unique features which make this hotel so excellent:
- the option to leave your rented car in the nearby garages overnight (open 24 hrs)
- the option to pick up the car in the morning, optimizing your rental period
- the staff trained to provide fast check in and check out
- the long and wide corridors with views, keeping in mind that walking after a long flight is what the body needs the most
- a stay costing a fraction of a downtown "equivalent"
- full sound insulation from the exterior and other rooms
- a touch of weird elegance as per the window curtains
Many airport hotels are great for taking a rest. This hotel is one of the few which also refresh.
May 5, 2016
Rated 4 out of 5 by Belky Short Stay
We stayed at this hotel the night before an early morning flight from Malpensia Airport. We arrived late so we really only used the hotel for sleep. The room was comfortable and you could open the window so you got fresh air. We briefly could view the Alps before the sun went down! This hotel is really all about the easy access to the airport. There is a bit of a walk to the rooms but when you consider all of the walking you do at the airports today this really is a minor point. My SPG status was recognized and I received a room upgrade. Staff spoke good English and were friendly. There was easy access from the Malpensia Express train as the hotel is directly in front of you when you take the escalator from the train.
April 21, 2016
Rated 3 out of 5 by sardille Good for catching an early next day flight
Good rooms. Got upgraded to suite. Power went down at 3am, we couldn't sleep. Staff didn't seem to care about the issue. It was like business as usual. Takes forever to check out, which doesn't make sense, in this age and time going to a counter to check out seems pointless when they can use your credit card on file for anything.
March 12, 2016
Rated 5 out of 5 by RMS77 Fabulous
This was my first time staying in a hotel attached to the airport. It was really nice and incredibly convenient. If I have to fly in and out of Milan I will definitely stay there again.
March 11, 2016
Rated 5 out of 5 by AshleyAR Absolutely love this hotel
Every time my husband and I come to Europe, we fly into or out of Milan just so we can stay at this hotel either to sleep once we land (they offer a day pass to a room) or get a good night's sleep before leaving on our flight the next morning. Aggi (SPG concierge) is wonderful - has always been such a help and remembered us from last year, even though now we have a little baby we brought with us too.
Everyone was so accommodating of us and our baby - I am sure SPG Platinum status doesn't hurt, but I must say that EVERY Time we stay here, the service and hospitality is impeccable. We also eat at the hotel restaurant, Il Canneto, and it is very good as well. Solid wine list, delicious food, wonderful service. Thanks again for a great stay!
February 16, 2016