Rated 4 out of 5 by Belky Short Stay
We stayed at this hotel the night before an early morning flight from Malpensia Airport. We arrived late so we really only used the hotel for sleep. The room was comfortable and you could open the window so you got fresh air. We briefly could view the Alps before the sun went down! This hotel is really all about the easy access to the airport. There is a bit of a walk to the rooms but when you consider all of the walking you do at the airports today this really is a minor point. My SPG status was recognized and I received a room upgrade. Staff spoke good English and were friendly. There was easy access from the Malpensia Express train as the hotel is directly in front of you when you take the escalator from the train.
April 21, 2016
Rated 3 out of 5 by sardille Good for catching an early next day flight
Good rooms. Got upgraded to suite. Power went down at 3am, we couldn't sleep. Staff didn't seem to care about the issue. It was like business as usual. Takes forever to check out, which doesn't make sense, in this age and time going to a counter to check out seems pointless when they can use your credit card on file for anything.
March 12, 2016
Rated 5 out of 5 by RMS77 Fabulous
This was my first time staying in a hotel attached to the airport. It was really nice and incredibly convenient. If I have to fly in and out of Milan I will definitely stay there again.
March 11, 2016
Rated 5 out of 5 by AshleyAR Absolutely love this hotel
Every time my husband and I come to Europe, we fly into or out of Milan just so we can stay at this hotel either to sleep once we land (they offer a day pass to a room) or get a good night's sleep before leaving on our flight the next morning. Aggi (SPG concierge) is wonderful - has always been such a help and remembered us from last year, even though now we have a little baby we brought with us too.
Everyone was so accommodating of us and our baby - I am sure SPG Platinum status doesn't hurt, but I must say that EVERY Time we stay here, the service and hospitality is impeccable. We also eat at the hotel restaurant, Il Canneto, and it is very good as well. Solid wine list, delicious food, wonderful service. Thanks again for a great stay!
February 16, 2016
Rated 4 out of 5 by Eduard2015 Excellent loaction
You cannot beat a convenience of Airport Hotel for early morning flights. Also, connection to the city was painless. Staff is very professional and attentive.
January 27, 2016
Rated 4 out of 5 by Jay98 great hotel except for the food
everything was great except for the dinner we had at the premise. risotto milanese was poor. My taligtelle bolognese was edible but very salty. my wife and daughter ordered caesar salad which was a joke. Ice berg lettuce. cold canned chicken which tasted like rubber. And the coup de grace was it cost me 150 euros for one of the lousiest meal. On the bright side, the staff was courteous and the service was good. but that did not make up for the truly miserable culinary experience.
January 6, 2016
Rated 5 out of 5 by Cor2015 Wonderful place to stay.
ALmost complete hotel. With nice staff.
December 1, 2015
Rated 4 out of 5 by LITC Comfortable hotel but a few items missing.
Hotel is very comfortable and staff were attentive but there were two issues that affected me:
1) There was no iron in the room, there was a note saying that this was due to Italian law but it meant you are obliged to call Guest Services and pay them a fee to iron your shirt.
2) The staff refuse to provide either tap water or free water so at dinner in the restaurant or in the bar you are obliged to buy expensive bottles of water.
November 14, 2015