Rated 4 out of 5 by trappist The rooms are exceptionally well appointed
I was particularly impressed with the service in the small dinning area,Stefano was outstanding.
May 22, 2016
Rated 5 out of 5 by Verified Reviewer Practical after a late flight
After a late landing, you want to stay at the Sheraton Malpensa. These are the unique features which make this hotel so excellent:
- the option to leave your rented car in the nearby garages overnight (open 24 hrs)
- the option to pick up the car in the morning, optimizing your rental period
- the staff trained to provide fast check in and check out
- the long and wide corridors with views, keeping in mind that walking after a long flight is what the body needs the most
- a stay costing a fraction of a downtown "equivalent"
- full sound insulation from the exterior and other rooms
- a touch of weird elegance as per the window curtains
Many airport hotels are great for taking a rest. This hotel is one of the few which also refresh.
May 5, 2016
Rated 4 out of 5 by Belky Short Stay
We stayed at this hotel the night before an early morning flight from Malpensia Airport. We arrived late so we really only used the hotel for sleep. The room was comfortable and you could open the window so you got fresh air. We briefly could view the Alps before the sun went down! This hotel is really all about the easy access to the airport. There is a bit of a walk to the rooms but when you consider all of the walking you do at the airports today this really is a minor point. My SPG status was recognized and I received a room upgrade. Staff spoke good English and were friendly. There was easy access from the Malpensia Express train as the hotel is directly in front of you when you take the escalator from the train.
April 21, 2016
Rated 3 out of 5 by sardille Good for catching an early next day flight
Good rooms. Got upgraded to suite. Power went down at 3am, we couldn't sleep. Staff didn't seem to care about the issue. It was like business as usual. Takes forever to check out, which doesn't make sense, in this age and time going to a counter to check out seems pointless when they can use your credit card on file for anything.
March 12, 2016
Rated 5 out of 5 by RMS77 Fabulous
This was my first time staying in a hotel attached to the airport. It was really nice and incredibly convenient. If I have to fly in and out of Milan I will definitely stay there again.
March 11, 2016
Rated 5 out of 5 by AshleyAR Absolutely love this hotel
Every time my husband and I come to Europe, we fly into or out of Milan just so we can stay at this hotel either to sleep once we land (they offer a day pass to a room) or get a good night's sleep before leaving on our flight the next morning. Aggi (SPG concierge) is wonderful - has always been such a help and remembered us from last year, even though now we have a little baby we brought with us too.
Everyone was so accommodating of us and our baby - I am sure SPG Platinum status doesn't hurt, but I must say that EVERY Time we stay here, the service and hospitality is impeccable. We also eat at the hotel restaurant, Il Canneto, and it is very good as well. Solid wine list, delicious food, wonderful service. Thanks again for a great stay!
February 16, 2016
Rated 4 out of 5 by Eduard2015 Excellent loaction
You cannot beat a convenience of Airport Hotel for early morning flights. Also, connection to the city was painless. Staff is very professional and attentive.
January 27, 2016
Rated 4 out of 5 by Jay98 great hotel except for the food
everything was great except for the dinner we had at the premise. risotto milanese was poor. My taligtelle bolognese was edible but very salty. my wife and daughter ordered caesar salad which was a joke. Ice berg lettuce. cold canned chicken which tasted like rubber. And the coup de grace was it cost me 150 euros for one of the lousiest meal. On the bright side, the staff was courteous and the service was good. but that did not make up for the truly miserable culinary experience.
January 6, 2016