Rated 3.9 out of 5 by 241
Rated 5 out of 5 by Thirstytraveler Best Airport Hotel In Europe
Tis hotel is perfect! The staff and Resident Manager are extremely professional and understand client service. IThe restaurant and bar/'lounge serve high quality food. Room service is top notch as well. The indoor pool is fantastic and free of charge, The concierage lounge on the 3rd floor is extremely well stocked and accessible. WIFI is free and the signal is strong everywhere.
One suggestions - clear the plates in the concierage lounge more often to keep the tables clean.
June 28, 2014
Rated 5 out of 5 by Radi Great hotel at Malpensa airport
What a treat to have such good hotel with accessibility to the Malpensa airport
June 28, 2014
Rated 5 out of 5 by Ojai Ojai
Excellent service and facilities.
Right at airport terminal.
June 27, 2014
Rated 5 out of 5 by Casslovestotravel fantastic convenience
Fantastically located directly opposite Malpensa airport this is hotel is highly recommended. Great nights sleep and no stress about missing my flight as hotel is connected by walkway to terminal. Only wish I had known about it early - would have stayed the night before my flight in the first instance.
June 25, 2014
Rated 3 out of 5 Good functional hotel.
This hotel is a good, functional hotel only let down by the very poor service in the bar and the dark brown decor which makes it seem a little drab.
Restaurant excellent both food and service
July 6, 2014
Rated 4 out of 5 by IHS3 Excellent Location
Excellent location. You can walk there from the plane in 2 minutes . .Although the room was reasonably well soundproofed you could still faintly hear the car traffic passing by the window with a "wooshing " sound. .This may have been due to a cracked window as the glass pane was crazed. Otherwise overall excellent. Room 3120.
June 24, 2014
Rated 5 out of 5 by Tina88 Excellent Locations and Hotel
Thank you for a great stay!
All staff from check-in, house keeping and at the resteraunt were amazing!
June 25, 2014
Rated 3 out of 5 by flouflou1 Good Hotel, Bad Staff
We liked everything about our stay at the Sheraton Malpensa except for the rude and incompetent staff at the front desk. A man named "Aggi" greeted us with the utmost animosity and rudeness upon our arrival and instead of checking us into our room, stood at the desk and argued with us over our reservation for 20 minutes. We asked him three times to speak with his supervisor and he refused to honor our request. His English and Italian were both insufficient for his position, and his failed check in process created a totally unpleasant first experience with the hotel.
June 30, 2014