Rated 4 out of 5 by Downashore Clean and comfortable
It was a comfortable and clean base of operations for our San Francisco fun. Staff were responsive and eager to please; we felt welcomed.
The room description did not promise any particular view, so I was not expecting anything and did not pay for anything, but I was disappointed that our view was of the roof of an interior courtyard and its mechanical equipment, as well as the exterior walls of another wing of the property. It was unpleasant and thus we kept our window shade closed the entire time.
August 25, 2014
Rated 4 out of 5 by smsm great location
staff very helpful
near local on the beach seafood restaurants.
August 27, 2014
Rated 3 out of 5 by GMG1 Excellent location - few updates needed
I booked this hotel because of its location and proximity to all San Francisco's tourist attractions. I was not dissappointed with this. However, I was dissappointed with a few things in the room itself. The walls and doors between rooms seemed to be paper thin and it was difficult to sleep because of the noise in hotel. It also felt like the sliding door to the back of room was single glazed and we could hear a lot of traffic noise. Also the bathroom was extremely small especially for a room that supposedly accommodated 4 adults. The light for the bathroom illuminated the sink area which was not separated from the bedroom by a door. Which meant that if you wanted to use the bathroom during the night you had to put a light on that could be seen in the bedroom.
August 21, 2014
Rated 4 out of 5 by dandvicb1961 Just An Okay stay....
As an SPG Gold (Elite) member, was a bit disappointed in this hotel per the below points:
- I realize SF is "expensive" but $50/night Parking?? Completely unreasonable!!
- Bathroom in room "poorly designed" as in very small & could use "pocket doors".
- Poor lighting in bath /toilet area and there needs to be a another switch added just for bathroom; lights in vanity area can disturb anyone who's sleeping.
- Saw black "mold/mildew" around sprinkler head in bathroom, took photo.
-poor ventilation in bathroom
August 19, 2014
Rated 5 out of 5 by Karen827 This hotel was close to fisherman's wharf
Hotel was very comfortable and clean. Close to all amenities. Staff was extremely friendly and helpful. Breakfast was adequate.
August 22, 2014
Rated 5 out of 5 by grandmaE location
the location was wonderful and the room was very welcoming.
July 25, 2014
Rated 1 out of 5 by Geno Avoid this Hotel
Spend 4 nights, bathroom is extremely small. There was 2 of us in the room. No door to separate bathroom sink from room. No counter space to put your toiletries. Plus if you are using the toilet at night lights shine into bed area. At night hallway lights shine through spaces in room door, keeping room lite like night light. Bar area is like a coffee counter, no atmosphere. They made you pay in advance for breakfast Buffett , plus add a tip , when you need to serve yourself. Avoid, there are better hotels in the area. Plus computer in business center extremely slow. Tried 2 times to print my boarding pass. Lady at front desk had to use front desk computer and printer to print my boarding pass. One more thing. Cheap plastic cups in room, like you would find in a Motel 6.
March 2, 2013
Rated 4 out of 5 by Holzkopf62 Staff is Wonderful
The staff is willing to help and are very accessible.
August 17, 2014