Rated 2 out of 5 by Peter001 Too expensive for not enough.
We have stayed in a number of Sheratons on this vacation and have found this one a very expensive hotel for not enough inclusions.
All of other hotels we have stayed at have provided 1 or 2 bottles of free drinking water, not here.
The Wi-Fi is free in the lobby area, however in the rooms you have to pay for it? If anything I would have though it should be the other way around.
Had to pay extra each night for the portable fridge to be bought to the room.
$50 per night for self parking.
The most expensive local phone calls of all of the Sheratons we have stayed in so far.
On the positive side, it is very close to the wharves and has a supermarket across the road.
July 15, 2014
Rated 5 out of 5 A day in SF
I had only 1 day in San Francisco, so I chose this hotel based on it's proximity to the touristy stuff to do. I was really pleased with the quality of the room. I loved the toiletries that were available, and enjoyed the fact that as an upper tier SPG member, I was allowed a free late checkout, so I could truly make the most of my 24hrs.
July 19, 2014
Rated 3 out of 5 by Julia559 Suite Stay
Reserved suite as there were three adults. Room was decent but not extraordinary. Lay out awkward as bathroom access was only through separated bedroom. 3rd person had to knock on door and clear entry through bedroom in middle of night to use facilities. Staff was wonderful, friendly, and quick to help. Location is half block from wharf. Nice pool.
July 18, 2014
Rated 4 out of 5 by pbrmac Fantastic staff
This is convenient to Fisherman's Wharf and walking distance to many SF features. The staff is amazing. Very responsive and pleasant. The one glaring weakness of this hotel is the lack of complimentary WiFi. I would never stay at this location on business travel for this reason alone. However, for vacation it was great
July 13, 2014
Rated 5 out of 5 by Ronald1 Staff
All of your staff were over the top , very helpful and very friendly
July 13, 2014
Rated 2 out of 5 by JLR3 not worth the money
Great location and the lobby was beautiful, the rooms felt more like a cheap motel. Went on a holiday so was counting on the valet parking but upon arrival were told it was full & we would have to park a mile away. After complaining to manager, they did fix the problem. Beds were okay, AC was from 1985 and our sliding bathroom door was off the track & unable to close. Oh, and we paid $800 for those two days.
July 9, 2014
Rated 5 out of 5 by JayGee Excellent service
Love this Hotel..staff so nice..so close to the Wharf..Really great hotel..Second time staying there why go anywhere else..oh and I love the firepits outside..so cozy
July 7, 2014
Rated 5 out of 5 by jim2ana Nice hotel and convenient location
Enjoyed the hotel very much. The room was remodeled and nice - convenient to Fisherman's Wharf/Chinatown etc. Parking is expensive in SF, and it isn't easy, so, it's best to walk if you can. Only negative was I am a "Platinum" member and this was the first hotel where they would only offer 500 points or a breakfast coupon. Overall recommend if visiting San Francisco.
July 6, 2014