Sheraton Fisherman's Wharf Hotel

  • 2500 Mason Street
  • San Francisco,
  • California
  • 94133
  • United States
  • Map

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Age Requirement Policy

Guests must be 18 years of age or older with valid picture ID to reserve a room.

Rated 3.5 out of 5 by 612 reviewers.
Rated 4 out of 5 by Room Facing Road ! Room 2602 is facing the road and it is very nosy (cars travelling sound) even in the middle of the night ! I guess may need more 'sound' insulation to prevent this issue ! August 15, 2012
Rated 4 out of 5 by Great stay - disappointed in the parking rate Loved the room, upgrade was great. Great staff but the parking rate is really high, understand the parking situation in the city but seems like guests should get a break! October 24, 2012
Rated 5 out of 5 by EXCELLENT HOTEL excellent Hotel, very clean, secure & comfortable. This was our first time staying at Sheridan, very glad we did. Excellent staff to attend to your needs. December 30, 2013
Rated 4 out of 5 by Great Service The hotel employees were very friendly and definitely made the experience better. However, the continental breakfast was way too expensive per person for mediocre food. July 23, 2013
Rated 3 out of 5 by Poor Platinum breakfast Service is as good as any Starwood, I like the layout of the rooms. Location is touristy, for better or worse. Very disappointed with the Continental Breakfast offered. June 19, 2012
Rated 4 out of 5 by Location, Location, Location! The location was perfect! Within walking distance of Fisherman's Wharf, Pier 39, and public transportation to AT&T Park, the Ferry Building, and the Explorotarium. July 14, 2013
Rated 3 out of 5 by Excellent location for weekend get away Nice staff, renovated room, good location for bike riders, but very expensive on site parking. No spa, no steam room is a shame, especially after a day long ride. February 4, 2013
Rated 3 out of 5 by Great location We love the fisherman's wharf area and this hotel is in a great location. Our room was clean and comfortable, but the common areas could use some sprucing up. October 14, 2013
Rated 3 out of 5 by Good staff, atrocious internet It is a wonderful location for vacation but for a business traveller ability to be connected at a decent speed is a must. The internet connection was atrocious. February 5, 2013
Rated 4 out of 5 by Great hotel, great location This hotel met all our needs. The concierge was very helpful and the hotel is in a great location. Our only wish is that it had free WIFI. January 14, 2014
Rated 3 out of 5 by Rundown hotel but nice people and great breakfast Rooms are motel-style, yikes. Did this hotel used to be a Motel 6 before? Front desk people are awesome and breakfast is the best thing about this Sheraton. May 11, 2013
Rated 3 out of 5 by Kids, lots of kids Great location for the Wharf activities, but too many "nickle and dime" charges and too many kids running up and down the halls at all hours of the night. May 13, 2013
Rated 5 out of 5 by I will be back We have stayed there a few times and this is the only hotel I will stay when I am in San Francisco, the only down fall is the size of the shower. December 3, 2013
Rated 3 out of 5 by Tiny room The air was a problem, the fresh beautiful air was unavailable with windows that didn't open, so it was a stuffy close room. The air on made it too cold. September 6, 2012
Rated 3 out of 5 by Parking is a nightmare Must have a better way to self-park. Must validate a new pass each time must drive out. The validation place is on a different place than the exit gate March 16, 2013
Rated 5 out of 5 by my stay another wonderful stay at the hotel. the staff will do the extra to make your stay enjoyable. strongly recommend this hotel for a stay on the wharf. December 13, 2012
Rated 4 out of 5 by Nice Enough Hotel could use a little updating, but most importantly it was clean and bedding was very nice. Climate control In rooms desperately needs updating. February 25, 2013
Rated 2 out of 5 by Honeymooners The hotel was very noisey and bedding was not clean. You should offer your guests free wifi $15 per day is the most expensive I've ever run across! July 17, 2013
Rated 2 out of 5 by Curtains Have Gaps There are big gaps between curtains and window frames in the room. As a result, sun light comes during the day and street lights during the night . April 10, 2012
Rated 2 out of 5 by Not what I expected Hotel was extremely dated and Expensive. At $160 a night I thought it should be a little nicer. February 17, 2014
Rated 4 out of 5 by Great location Parking prices a big downer for this location. Outside fire areas a nice touch. A refrigerator would be a nice touch. Facility is showing its age. February 21, 2013
Rated 4 out of 5 by Great Location Great location! One block from Fisherman's Wharf. Was expecting Hotel to be nicer and rooms to be bigger for being a Sheraton and for the price. August 8, 2012
Rated 2 out of 5 Needs some TLC Subpar in my opinion for a Sheraton. Elevator broken, shower broken, room service took forever and came cold and stale. Location is good though. November 2, 2012
Rated 2 out of 5 by Not happy with my stay Noisy (tram runs past window), heater did not work, no reasonable restaurant in hotel - snacks only, outrageous parking fee, would not recommend January 10, 2013
Rated 3 out of 5 by Okay Stay The rooms were comfortable and clean, however they were a bit small. The staff were not so friendly, did not give off a welcome kind of feeling. December 26, 2012
Rated 5 out of 5 by Great stay Every time we come to SF we stay here. close to the wharf and perfect for the Air Show during Fleet Week. The staff was great as usual. Thanks! October 10, 2012
Rated 5 out of 5 by nice hotel Room is nice and very comfortable. Very romantic with the fireplace. Nice location with short distances walk to shopping and the Wharf. November 18, 2013
Rated 3 out of 5 by The hotel is average Location is good but room facilities are just so so. Room size is a bit too small. The heater in the room is too out of dated and is noisy. February 26, 2013
Rated 2 out of 5 by Not the best Starwood property I have stayed at SPG properties all over the world and across the US. This is by far the worst one I have stayed in. This property is listed as a Category 5 when in reality it is probably more in line with a 3. Yes, the location is great (2 blocks from the Pier), but I have stayed at other Category 5 properties in “tourist destinations” where it was about location (Honolulu / Lahaina) and those properties lived up to a Category 5 with repect to amenities, cleanliness, decore, etc. The room was very small, there was black mold in the calking in the shower, there were not enough towels in the room for the occupancy of the reservation, and the color scheme in the hallways was enough to give you vertigo. There was room service trays in the hall when we got there that were still on the floor when we left the next day. One of the elevators was out of service and the other one would begin moving without the doors closing all the way. On a positive note, the valet who greeted us was great and told us that if we were simply parking our vehicle overnight and not taking the car in and out, we were better off to self-park across the street for $20+ less! November 16, 2012
Rated 4 out of 5 by Nice Hotel but very small bathrooms This hotel was clean and the rooms were a good size but the bathrooms were very small. It was very difficult to close the bathroom door. November 9, 2012
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