Rated 4 out of 5 by 62flip pleasant stay
Conveniently located to necessities and atractions. Rooms facing property interior was very quite from city street noise. Staff was great. The only complaints on the property are the windows and the in room big A/C units are obviously 40+ years old. During the day defused shades or horizontal blinds vs the current roll up solid shades would allow light into rooms without having neighbors see me change. View of the 2nd floor roof industrial stuff ( vent hoods, generators, a/c heating machines etc..) can be muted with maybe some decorative planter boxes with trees or brush blocking or camfloging them would be a nicer view.
July 20, 2014
Rated 4 out of 5 by mjeds Great Location
Great location, Concierge was very helpful, liked the in-room coffee, and we enjoyed the outdoor fire pits. Room decor was clean and modern. However, the lighting in the bathroom could be different as it lights up the entire room while others are sleeping.
July 27, 2014
Rated 4 out of 5 by afarya Convenient Location for First Time Visitors
If you want to explore Embarcadero and get on the bus tours and explore the city, this is your most convenient hotel. Especially if you are traveling with kids and have hard time exploring the city on foot.
July 27, 2014
Rated 3 out of 5 by mlb2 Rooms
The room was good. But there was 4 people to a room and there was no where to put close. There was 1 dresser and not enough hangers. We had to ask for towels, wash cloths, and hand towels. When I made the reservations I told you that there would be 4 to a room. There should have been another dresser or something to put close in, more hangers, and enough towels for 4 people every day.
July 24, 2014
Rated 5 out of 5 by grandmaE location
the location was wonderful and the room was very welcoming.
July 25, 2014
Rated 5 out of 5 by jimbool fantastic hotel great location
this hotel is in a prime location the staff were fantastic. Right from the valet parking to the general manager. The rooms were top grade and there was literally nothing to fault with this hotel. we'll done to everyone concerned.
July 24, 2014
Rated 2 out of 5 by Peter001 Too expensive for not enough.
We have stayed in a number of Sheratons on this vacation and have found this one a very expensive hotel for not enough inclusions.
All of other hotels we have stayed at have provided 1 or 2 bottles of free drinking water, not here.
The Wi-Fi is free in the lobby area, however in the rooms you have to pay for it? If anything I would have though it should be the other way around.
Had to pay extra each night for the portable fridge to be bought to the room.
$50 per night for self parking.
The most expensive local phone calls of all of the Sheratons we have stayed in so far.
On the positive side, it is very close to the wharves and has a supermarket across the road.
July 15, 2014
Rated 4 out of 5 by Pauline17 Clean & updated
We were very impressed by this hotel. It was our first time staying in a Sheraton. The hotel was clean with an updated style. The staff was very attentive.
The location is ideal for walking to many tourist attractions. I was expecting the room to be noisy from other reviews I've read, this was not the case. It is in a city, so we expected some noise, but it wasn't disruptive to our sleep.
July 21, 2014