Sheraton Arlington Hotel

  • 1500 Convention Center Drive
  • Arlington,
  • Texas
  • 76011
  • USA
  • Landkarte

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Mindestalter

Um eine Reservierung vorzunehmen, müssen Gäste mindestens 21 Jahre alt sein und einen gültigen Lichtbildausweis vorlegen.

Rated 3.8 out of 5 by 426 reviewers.
Rated 4 out of 5 by Great stay overall Overall I enjoyed my stay. The facility is very nice and the location is pretty convenient. However, the one thing that needs improvement is wifi access. I called the front desk immediately once I discovered the problem and it took a full hour for someone to come to my room. Ironically it started working about 2 minutes before someone finally knocked on my door. But apart from that I would still recommend this hotel and would stay there again. October 31, 2014
Rated 3 out of 5 by Bathtub and sink I am letting you know that my overall experience was a good one. Two things that kept it from being incredible, my sink was clogged up when i got in my room and the next day when jumping in the tub that was draining so slow I thought I was in a pond full of water. Since I had already called in on the sink I felt like I was starting to become a NAGGER! Please make sure your staff understands that when cleaning the room if the water is draining slowly they should say something about it. That way the next guest does not have to go through want I did. Thanks November 4, 2014
Rated 2 out of 5 by Disappointing Room Chose this hotel because of brand. Unfortunately, the room was not at the Sheraton standards. 1. Room was dirty (used toothpick and bits of trash on the carpet) 2. Carpet was stained 3. Bathroom had water damage on the ceiling and mold/mildew on the tub tiles. 4. Bed firmer than most Sheraton Sleeper beds I've slept on in the past. November 6, 2014
Rated 3 out of 5 by Good place if someone else is paying the tab. No fridge or micro when it is a standard for less cost in my opine in the area. So, you pay $3.50 for a bottle of juice when you could go by Walmart and get a half gallon + for less,if you had a fridge. Med cup of regular coffee not Starbucks brand is also $3.50. 19th floor hallway ceilings are low and very noisy from machinery. 2 nice chairs in dual double bed room was very nice touch. Valet service was excellent +. Front desk was also great. Restaurant meal we had one evening was very good as was the waiter. Heavy bedding and 4 pillows per double bed was a bit much to sleep with. We lived in Arlington for 16 yrs and were/are very familiar with the area. Part of your bill will help pay for the Cowboys Stadium. :-( November 18, 2014
Rated 1 out of 5 by My worst Sheraton experience ever No heat in room...62 F at check-in and 64 F at check-out. Housekeeping nightmare...mystery liquid substance stains on glass-top night stand and aged, stained towels. WiFi down throughout hotel. Person that represented himself as the Manager was ineffective. Sheraton corporate needs to take a serious look at this property; it's a disaster. October 31, 2014
Rated 5 out of 5 by BlondeSavant53 My stay was great. Staff was always helpful, room was very comfortable and the hotel is very nice. November 24, 2014
Rated 2 out of 5 by Not great for this SPG Gold member When I made this reservation I specifically asked if we would have access to the SPG Club Lounge. The SPG rep. called the hotel and we were told yes. Upon checkin the front desk person was pretty rude and informed us that no we didn't have access. To her we were asking for the world. I didn't want to fuss about it in front of the other people in our party. Before checkout, I asked again what were the rules to access the lounge, and was told that we should have had access the entire time. I understand that mistakes happen, but it was too little too late. January 10, 2012
Rated 5 out of 5 by Great time in Arlington!! I went with my boyfriend and his brother to Texas for a Cowboys game this past weekend. When I originally booked the room, there were only King Beds available. For a month I kept checking back in to see if there were any with Double beds that opened up. I emailed Elizabeth White on a weekly basis just to check in. She was always very nice and helpful and said she would continue to keep a look out. A couple of days before our trip, Elizabeth emailed me to let me know a room opened up! I was so thankful that she still kept us in mind and reached out to let me know. I had a follow-up question about airport transportation and she was extremely helpful and sent over all the details. Thank you so very much for the superb customer service! October 8, 2013
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