Rated 5 out of 5 by Dennylv6125 Great hotel
This hotel is great as the people are courteous and friendly! Its location is optimal if you are conducting business in Ft. Worth. WiFi access was somewhat problematic for me.
October 8, 2012
Rated 4 out of 5 by Thunderbird Good Hotel For Business
Overall very good experience. Internet was a problem during training session and occasionnaly in the room. Everything else was very nice. Staff was excellent.
January 17, 2014
Rated 5 out of 5 by dane7 great pool outdoor area
stayed here several times great for Lonestar park and Rangers games
April 21, 2014
Rated 5 out of 5 by Okla74 Hotel Location
We have stayed at this hotel for the past 5-6 years when we go down to see the Rangers play. It is a great location for the Rangers as you can walk to the ballpark
August 5, 2012
Rated 1 out of 5 by RPerez0823 Disgusting Bathroom
I was given a room with rusted stained towels, cracked and falling paint in a height restricted shower, and a stained bathroom floor (I have photos to prove).
December 9, 2013
Rated 4 out of 5 by Henry29 Great Location
This hotel is located in the right place. The staff, after I got out of the very long line at the check out counter, was the nicest people you would want to meet.
August 8, 2012
Rated 2 out of 5 by cynthia1964 I wont stay again
Our room was next to elevator.I did not sleep well at night because of all the elevator noises. Also first room I was in was ajoining with a complete stranger.
January 21, 2013
Rated 4 out of 5 by Denisegiants56 great service and staff
I loved staying here --near events
experience was GREAT.
The staff and shuttle service were fantastic! and and made good recommendations!!
I will be back
December 14, 2011
Rated 3 out of 5 by Didy Bathroom ceiling
The bathroom ceiling, over the tub is peeling
Terribly. Was quite awful, as my husband noticed.
Have a photo, if requested..
Pool ridiculously shallow.
August 1, 2012
Rated 2 out of 5 by baseballmom70 getting worse with each stay
This was my 24 stay since April 22nd 2012. I always use the valet to park. Was very disappointed to get in my car two days later to find they had dropped a blanket out of my car(in the rain) and it was wadded up on my floor board all ready starting to smell. Also, ordered room service and after waiting 45 minutes I called back to be told that they forgot to get my name and room number so they did not cook it and the kitchen was now closed. The next morning I called to order coffee and the lady told me what room I was in and my last name and when I asked her how she knew she told me that name and room always show when you call room service and front desk. So, not too sure how the person the night before could claim they couldn't cook our food because they did not know what room or name. The only reason we stay here is because it is very convenient when going to the rangers games.(walking distance) However, the rooms are over priced and so is the food. The hotel is pet friendly which is great, however you can smell urine smells in the hallways and rooms. They need to reserve one area for people with pets. Carpets are also very dirty.
October 6, 2012
Rated 2 out of 5 by Class70 Business Center needs much improvement
6 months since last visit and quality of hotel has gone down greatly. Food at banquet was terrible and business center equipment needs updated badly
August 20, 2012
Rated 4 out of 5 by Moose1 Great Stay
Hotel was clean, everyone was very helpful and efficient, location was great to take advantage of the many entertainment options in Arlington TX
June 4, 2013
Rated 3 out of 5 by tbaker1 Room Cleanliness?
Location and service were great. Disapointed in the condition/cleanliness of room. Carpet, furniture and bedding were worn and extremely dirty!
September 5, 2012
Rated 5 out of 5 by Janiesuz Great Sunday Brunch
We did not plan to eat at the hotel while in town but we thoroughly enjoyed the brunch buffet and the staff at the dining room was superb!
October 28, 2013
Rated 3 out of 5 by SherSher Great Location to the Ranger Stadium
hotel is great walking Distance to the Ranger Stadium. The only thing we were not happy about was that beds. They were not that comfortable
July 1, 2013
Rated 5 out of 5 by Michman great service
I travel extesnisvely and this hotel had one of the most friendly staffs I have seen. The location was great and the amenities we top notch
September 5, 2012
Rated 4 out of 5 by g3auto Slow Internet
This hotel is very nice and the staff are great. The only draw back is the internet is extremely slow
February 27, 2014
Rated 3 out of 5 by ctkelley75 worst sheraton hotel i have ever stayed at
I was right next to the elevators and i could hear them all night long
Heat did not work in room
January 28, 2013
Rated 5 out of 5 by AstroVinh Excellent all around
Mark, the front desk manager went out of his way to make my stay enjoyable. The shuttle drivers were very punctual and friendly!
January 27, 2013
Rated 3 out of 5 by Nickname11 Nickname11
Sink and bathub backed up on each use. Cordless phone did not work. AC was set at 60 degrees to maintain a comfortable level.
September 16, 2013
Rated 3 out of 5 by thiagem needs a little help
the room was not vacumed i had to ask cleaning person to do it for me. there were bugs i got bit and spider in bathrooms
March 20, 2013
Rated 5 out of 5 by 44TOOLS BELL STAFF AWESOME
THE BELL STAFF WENT OUT OF THEIR WAY TO HELP US OUT. THEY REALLY WERE EXTRAORDINARY.
March 3, 2014
Rated 4 out of 5 by CAWR00 This hotel has great features
The pool is great place to relax and let the kids in joy themselves. The staff was very nice and enjoyable to talk to.
August 27, 2012
Rated 3 out of 5 by Yoyo1233 Sheraton Arlington
Poor food quality and service at hotel restaurant. Overall attitude of staff was lacking, didn't feel welcome.
December 17, 2013
Rated 4 out of 5 by Cowboys Nice hotel close to everything
This hotel was very nice, it is close to most all attractions in Arlington. Has lots of good places to eat also.
December 6, 2012
Rated 5 out of 5 by Elaine29 Excellent location
the location, friendliness of staff and amenities were excellent. The breakfast was an excellent value.
October 23, 2012
Rated 5 out of 5 by GP69 Pretty good hotel
I have to thank Samantha for solving my previous SPG points problem and serving as a perfect hostess.
June 25, 2012
Rated 5 out of 5 by junior05 this hotel has great features
this hotel is very clean, the service was very good. felt very comftable, enjoyed the atmasphere.
February 12, 2013
Rated 5 out of 5 by 1no2012 Nothing Missing
My stay was as comfortable as could be.
Bathroom amenities the best I have seen in many hotels.
October 6, 2012
Rated 5 out of 5 by dave13579 excellent
I have found the hotel to exceed my needs and that of my organization. Great job.
January 20, 2014