Sheraton Arlington Hotel

  • 1500 Convention Center Drive
  • Arlington,
  • Texas
  • 76011
  • Stati Uniti
  • Mappa

Camere e tariffe

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Queste informazioni ci consentiranno di individuare le camere più appropriate per il vostro soggiorno, nonché di organizzare al meglio il vostro arrivo.

Fare riferimento ai termini e dettagli della camera per informazioni sui costi per letti a scomparsa e/o ospiti aggiuntivi.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.8 out of 5 by 410 reviewers.
Rated 4 out of 5 by Slowest internet cinnection...EVER! The hotel was nice and I enjoyed all the perks of a starwood property. The room was cold too. Usually this is a good thing but i kept the a/c OFF during my stay because even at 90 it was very cold. The main problem was the internet. I used their Wifi and even used the network cable. Both were just very slow. I'd come back to room to try to work and it just would be slooow. My room rate came with "free wifi" but if paying gave me a faster internet i'd have rather paid. Despite the cold room and internet... Was a decent stay. Weird sticker stuck on window and a QR code stuck in bathroom mirror that read "hungry?" was creepy. Why can u peel it off? Looks tacky for "club level". February 16, 2013
Rated 4 out of 5 by Hotel was good and the restaurant was excellent I'd like to thank everyone in the restaurant during the breakfast hours. Dell and the crew were friendly and attentive. Very nice to see. The room 717 was nice. The only suggestion I would have is that the electrical cords from the TV and lamps be more well kept. These cords were all over the place and in plain sight. July 24, 2014
Rated 5 out of 5 by Great hotel with friendly staff members Spent two weeks here and the staff was excellent. Carla in the club lounge made you feel like family and treated me and anyone that came thru the door that way. Its nice to be treated like that when your on the road for such a long time. The staff at the front desk always had a smile and spoke to me every time I left the hotel or came back. Service with a smile is nice to see not something you see everywhere you go. The rooms were very comfortable and clean and the bed was one of the most comfortable I have slept on. I would highly recommend this hotel to anyone. Carla, Gina, and Craig are just a few of the friendliest staff members that make this hotel one of my most pleasurable stays. April 8, 2014
Rated 5 out of 5 by Hotel has great proximity at attractions After the Ranger/Yankee game Tuesday night, the bar needed more help July 31, 2014
Rated 2 out of 5 by Needs Improvement I was very disappointed that we paid so much for this stay and there was not a breakfast provided. The room air conditioner would not work properly or get cool enough. I received 2 emails with my final price for the stay and when I checked my statement online, I was charged a significant amount more because of "incidentals" that may happen. They said they do refund this but I was not notified of this in the beginning. We also should have received a law enforcement discount for booking with them, but did not receive it because they told us we should have let that be known upon booking. This was never clarified by them and I did not see this anywhere on their website when I booked. April 21, 2013
Rated 2 out of 5 by sheraton arlington This hotel seems to be going downhill little by little every time I go. My past stay was ok, like i told the lady when i checked out. Unfortunately, i noticed yesterday when i logged on to my SPG.com account that i had an upcoming stay for this weekend. I called SPG and they notified me that this was done at the hotel on the Monday when I checked out. The only problem is I never reserved a room. If you stay at the Sheraton in Arlington check your bill thoroughly. If they do overcharge you, good luck getting accounting to do anything for you. They will leave you out of pocket for a month for sure! Oh, it may be time to clean or replace the carpet in the rooms... 1712 needs some TLC. April 26, 2013
Rated 5 out of 5 by STEELERS1FAN Dawn and Skylar of the management staff went out of their way to make sure my stay was perfect !! Its a pleasure when a business trip is flawless largely due to a great hotel helping out. An appreciative client. July 26, 2014
Rated 2 out of 5 by Dissapointed Aged property. Needs an overhaul. Horrific maid service. July 29, 2014
Rated 2 out of 5 by Great if you're going to Six Flags or the Stadiums Great hotel if you're going to Six Flags or the stadiums in Arlington, TX as they are all very close. Not so great if you're in town for business and in need of high-speed broadband access. Wifi signal on the 19th floor was barely useable, plugging in via ethernet provided constant connection, but not fast enough to support web conferencing/video. Bed wasn't as comfortable as the Westin beds and the rooms were dated in decor, but clean. Staff at the front desk and in the club lounge were responsive and helpful. June 29, 2014
Rated 5 out of 5 by this hotel is a great place to stay rooms are very clean. the staff is very friendly and helpful. the food in restaurant is very good. July 28, 2014
Rated 5 out of 5 by Great Place Spend 3 nigths in this hotel, the experience at this hotel was excelent, I-Love-It Thanks... Sheraton July 28, 2014
Rated 5 out of 5 by Friendly staff Overall we had a very nice experience. The only compliant is I had requested an refrigerator in the room. I had to ask once we got to the room and then told it would be an extra $15.00. This wasn't relayed to me at the time I made the reservation. July 24, 2014
Rated 3 out of 5 by Bad Experience We had booked this room to arrive at 3:00 PM so I could finish some work I had to do before going to the Ranger game. When we arrived, there was a long line of people waiting to check in. It took approx 30 min to get to the desk and then they told me at 3:30 that my room was not ready and they would call me! I asked to speak to the manager and explained the situation he gave me a room right away. We went to our room and opened the door only to find other people already in the room. We were both very startled. We had to go back down with our luggage and find the manager who then gave us another room. June 19, 2012
Rated 1 out of 5 by Unbelivable for a Sheraton Property This property was in disrepair, the ceiling above the shower was coming down. The chairs in the room were filthy. I have never in my lifetime seen a carpet in a hotel that was so soiled and dirty. The lobby smelled like very strong mildew. As a meeting professional that travels extensively I was pretty stunned that they have the Sheraton name. Won't be staying at this hotel again. July 15, 2014
Rated 5 out of 5 by Great place to stay Overnight for college visit with another family. We had three rooms, three names on reservations, three arrival times, etc. The hotel executed perfectly. They do a really good job here, staff is helpful, rooms are comfortable and location is great. This is my third visit to this property, it is a pleasant place to stay. July 19, 2014
Rated 3 out of 5 by Good Hotel Bad Internet Speed The hotel is nice and the staff is responsive but the internet speed is terrible and when I say terrible I mean at times dial up speeds. I'm told they know about the problem but it will take months to get it replaced. I had the same experience a couple a months ago so I am going to stay away from this hotel as much as possible until it is fixed. July 17, 2014
Rated 5 out of 5 by This hotel was amazing Upon arrival we received a call to make sure everything was ok in the room and to see if we needed anything. The room was clean and the bed was so comfortable. We were on the club level and received excellent service. We liked the fact that this was a upscale hotel that allowed us to bring along our pet. It was both pet and kid friendly and in close proximity to shopping and dining. We will always use Sheraton for our home away from home. July 8, 2014
Rated 5 out of 5 by Comfort and Great Night's Sleep Room was clean and comfortable; great a/c; quiet nights and quick check-in and check-out. July 25, 2014
Rated 2 out of 5 by Airport shuttle is a joke Upon arrival to DFW at 10:30pm was informed by employee that there was no shuttle driver and was basically hung up on Had 8:30 am flight and phones downstairs as there was no info in room to get shuttle schedule and was told it had just left and next one was at 7:30 an hour away. Front desk offered to call cab. Cab to airport had meter turned off and charged $40 for the $30 ride I had to the hotel. When questioned the driver said he had a special arrangement with hotel. Obviously the employees are receiving money for using him I expect better and seriously doubt I would stay here again August 22, 2013
Rated 3 out of 5 by Great Except Mattresses While all of the amenities were present and just fine, the mattresses were somewhat lumpy and seemed worn. Time to replace those. Beyond that, everything was acceptable. July 20, 2014
Rated 5 out of 5 by Drury Family Reunion The hotel was great and the staff was very friendly and courteous. Since we had family coming in from Calif, Oregon, Florida as well as N.C., it was good to have such people on staff to meet and greet all of us. Special thanks to Mark Wilder for all his help in making our stay so pleasant. July 15, 2014
Rated 4 out of 5 by Beautiful hotel and pool We enjoyed our stay at the Sheraton Arlington. It was very close to Rangers stadium which was a huge plus, however we wish that the restaurant would have stayed open later after the ball game. The only thing open was the bar which was packed and service was very slow. Other than that we enjoyed our stay there. July 14, 2014
Rated 5 out of 5 by This is a great hotel in a perfect location Loved this hotel. Only qualm I have is that it's probably in need of an update. It was a clean room but the stains on the carpet give the appearance that it's not. But I assume that an update is probably around the corner because it really is a wonderful place to stay. The Sunday breakfast was awesome. I'll definitely return! July 1, 2013
Rated 2 out of 5 by poor condition and service lacks TLC Overall the hotel is in need of some general upkeep. At my conference this was voiced by several. Front desk staff were helpful, service staff need some training. Toilet was stopped up twice, second time we observed the maint person splashing toilet water on the floor and dripping on the carpet. No effort to clean up. SPG-I did not feel recongnized as a lifetime gold member nor did I receive typical benefits/upgrade, or an appology they were not available. I do believe the person may have been new. He wrote a note to the manager while checking me in and I heard a loud stern "NO". August 18, 2012
Rated 5 out of 5 by Great Staff I was upgraded to a club level room by friendly staff July 21, 2014
Rated 4 out of 5 by Nice surprise really nice room upgrades and comfy beds Came for the game, as I expect many do - wanted something "grander" for the Xmas holiday, but quite nice and crazy-good close to the stadium. Service in club room quite nice too - isn't on scale of Asia hotels, but nice and friendly & helpful staff. Definitely would return. December 28, 2011
Rated 5 out of 5 by This hotel has incredible customer service Upon arriving to checking out, the staff at Sheraton Arlington, which included Sklyer, Elizabeth, Carla, and Mandy went above and beyond making my stay so nice and enjoyable. Right down to running downstairs (I was in the club lounge), to get some peanut butter for my morning bagel. June 11, 2013
Rated 2 out of 5 by Not up to snuff Room description stated it was for 5 people, but truly only slept 4. My son had to sleep in a chair for two nights. Hotel staff was not sympathetic and did not fix this problem or seem to care since we had already paid in full. Came back to room after first day and tub was clogged and filthy. Tub was unclogged quickly but not cleaned. Kids swam in pool, however came out with scrapes. Pool is very rough on feet, hands and knees, when kids complain and come out bleeding, you know it's bad. Upon check out, staff did not care how our stay was...did not even ask. Handed them our comment card upon checkout and they took it without a word and without eye contact. Very Poor customer service. Will not be back for sure. May 29, 2012
Rated 2 out of 5 by Ragged Out! This hotel is far below the level it should be. They tried to charge me about $180 night for this rat trap. Carpets, walls, furniture, bedding is dingy and stained. Bathrooms are outdated. Matress was noisy and uncomfortable. 1st room they put me in had leaking toilet and shower. Food on the furniture and bedspread. The rooms smell too. When I insisted on being moved the staff have me attitude and was unfriendly. Oh, and I got to move myself because they never got around to it. 2nd room still smelled, everything stained & A/C was really Loud. I gave up. Got way over charged. Not a good place to stay. Only thing good I can say is that this hotel has a good location. Right next to six flags, hurricane Harbor, etc August 2, 2013
Rated 3 out of 5 by Property Meeds Help This property seems overwhelmed. They need more staff and more facilities. Fifteen chairs around the pool. One person working the market at breakfast. Ordered a frozen drink at the pool and it had chunks of ice in it as big as grapes. July 13, 2014
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