シェラトン・アーリントンホテル

  • アメリカ合衆国
  • 76011
  • テキサス,
  • アーリントン
  • 1500 Convention Center Drive
  • マップ

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Rated 3.8 out of 5 by 407 reviewers.
Rated 2 out of 5 by Not the best The beds are horrible not only hard made weird noise every time you moved or turned over plus it has a mattress pad that isn't tied down or attached so it wrinkled up making the bed even more uncomfortable. The air conditioner pan above the bath tub was dripping rusted water into the tub a maid should easily see this as not only is there a stain of rust on tub it drips directly on the floor mat she placed there daily plus your head when you get in or out of tub. The phone rang every few hours all night long when I called the desk was told no one was calling so I unplugged the phone another quest told me her phone was also ringing all night. When I checked out it took way too long the man working the desk was an idiot or just rude I don't know which first he gave me the bill for a phone call for the room above me then I told him I was a member of the rewards club but instead of getting my membership he wanted to sign me up for a new account. I stayed in his hotel in the past but never again. June 10, 2013
Rated 3 out of 5 by Would not recommend this hotel for leisure or family stay Booked our room 2 months ahead of time and when we checked in we were given a handicap room. We were told we had to pay 12.95 extra for WIFI, which was very disappointing since we paid 149.00 for the room. When we went to get a coke from the left! Will probably not stay at this hotel again. October 21, 2013
Rated 3 out of 5 by Staff are great Linda who works in the restaurant made my dining experience truly exceptional. She was very friendly and her customer service was the best I have seen in a long time. March 11, 2014
Rated 4 out of 5 by Really nice hotel My family and I stayed at this hotel when we went to Arlington to visit Six Flags and Hurricane Harbor. We really enjoyed the hotel. The rooms were really nice and clean. My girls really enjoyed the pool and the movies at night. We are already planning another trip to visit this hotel again. August 8, 2012
Rated 3 out of 5 by This hotel had some issues. The air conditioning was not working properly in the room or the ballrooms where our conference was held. Set the room air on 66 just to make it comfortable enough to sleep. Internet was up and down all 3 days we were there. Bathrooms in ballroom area were not maintained with necessities. April 19, 2013
Rated 4 out of 5 by Great Location Checking in was a nightmare, but the hotel was very nice. I was not recognized as a SPG Gold member or received the benefits that come with that. Great location for the Ballpark of Arlington and Cowboy Stadium. Walking distance to both. Pool was unbelievable. Great fitness center as well. September 7, 2012
Rated 5 out of 5 by I really loved the location! This hotel is not only beautiful and comfortable, it is in a fantastic location! We came to see a Dallas Cowboy game and were able to walk over to the stadium. It is also in walking distance of Ranger Stadium and Six Flags. Great hotel and awesome location. We can't wait to go back! December 26, 2012
Rated 4 out of 5 by Nice hotel I had a double queen room and the room was a little tight, but ok. The pool is huge but the whole pool is shallow, not good for older kids who were bored with it after a few minutes. Gym was very nice with new equipment. Onsite restaurant food was good but service was pretty slow. August 28, 2012
Rated 5 out of 5 by Business trip After a long flight I was greeted by a very professional lady who got my room very fast. The food at the restaurant was very good and the waitress new the menue very well, the room was clean and the pillows even better. Also the elevators were fast, never had to wait too long. November 19, 2012
Rated 3 out of 5 by Airport Shuttle needs HELP Lots of trouble getting from the Airport to the hotel, we will rent a car next time, wait WAY TO LONG! Our room request ignored, furthest from elevator, not nearest to elevator. Other accommodations took several requests to be completed. Restaurant only had expensive choices. September 4, 2012
Rated 5 out of 5 by Terrific pool & short walk to Rangers stadium The only place we want to stay for Rangers games. Short walk to the stadium. Terrific pool area with beverage service. Family focused pool party atmosphere, complete with a movie to watch while in the pool or relaxing in a lounge chair. We saw Happy Feet Saturday night. August 30, 2012
Rated 5 out of 5 by Sheraton Arlington Hotel Excellent facility. Pool area was great for relaxation. Food is a little overpriced. Not a lot of area choices for food. Staff was excellent, very polite. Shuttle service was excellent and free. Nice easy walk to Texas Rangers Stadium, the reason why I was there. August 26, 2012
Rated 3 out of 5 Getting shabby I have been staying at the Arlington Sheraton and whatever it was called before Sheraton Hotels acquired it. The first time I visited the hotel, about 10 years ago, I was impressed with the room: the furnishings were top-class. There was a modern glass business desk with a Herman Miller Aeron chair next to the window. The furniture and decor exuded class and sophistication. On this and my last few trips I was very underwhelmed by the state of the room. On this trip, the furniture in the room was scratched, the lampshades were askew, the ceiling above the shower/tub was rusty and paint-chipped, the tub's drain was clogged, the "saloon doors" of the guest closet were almost falling off the wall-frame, the curtains were hard to draw and one curtain was missing a pull-wand. Honestly, I've stayed in Motel 6's that had neater rooms. The only reason I will continue to stay at the Arlington Sheraton is because of it's proximity to the guitar show venue and because of it's very convenient shuttle service to and from DFW airport October 24, 2012
Rated 5 out of 5 by Great Staff!! We were very pleased with the staff at this hotel - they were very attentive and helpful when our cards didn't gain us access to the Club Room and our floor. Very friendly, very helpful and service oriented!! Would highly recommend this particular Sheraton!!! July 12, 2012
Rated 5 out of 5 by Expectations met! I thoroughly enjoyed my stay at this beautiful hotel. The staff was superb! Everyone was kind and friendly. I ate breakfast and dinner in the City House Restaurant and they were attentive and friendly. I look forward to coming back and enjoying a longer stay. August 7, 2012
Rated 2 out of 5 by needs improvement overall it is a good place to stay. need to improve on replenishing the room with necessities and complimentary items. The beds are not comfortable! Several things are broken through out the hotel keeping you from ordering what you want or using the area. June 27, 2013
Rated 2 out of 5 by Dinner Menu was Excellent The Alaskan Cod dinner was the best fish dish I've ever had, seriously. From the flakiness of the fish, to the cream sauce, to the vegi assortment. It was a 4 star dish. The service by our waitress, Linda was top notch as well. We were very impressed. March 6, 2013
Rated 5 out of 5 by CAN'T BE BEAT! WE HAVE STAYED HERE NUMEROUS TIMES NOW AND THIS WAS BY FAR THE BEST, BUT IT IS HARD TO BEAT GOOD SERVICE, GOOD ROOMS, NICE FACILITY AND EXCELLENT STAFF WHEN THEY ARE THAT WAY ALL THE TIME. I WISH THE STARBUCKS RESTAURANT WOULD STAY OPEN LATER THOUGH. October 9, 2012
Rated 3 out of 5 by Expected alot more I was surprise to see that the carpet in our room was dirty w/stains and the two chairs had alot of stains on them. Did not expect this from this hotel. Beside this the front desk staff were friendly and it was close to the Texas Rangers ballpark. August 5, 2012
Rated 3 out of 5 by Not very friendly As a lifetime Gold SPG member, upon check in I asked if I was in a CLub Floor room. The lady at check-in said no, but I could buy one for $30. I said that didn't make sense, and then she said now no rooms were available. She was not very polite. December 6, 2012
Rated 3 out of 5 by This hotel is somewhat above average Club: Breakfast skimpy by comparison to other hotels. Evening oers pretty light., and had to pay for cheap wine and beer. The hotel has one big plus: if you are attending a baseball or football game at the nearby stadiums, its location January 6, 2013
Rated 5 out of 5 by Business trip I visit this hotel frequently on business. The staff - front desk, restaurant, club room, bellmen, and van drivers - are all very welcoming, courteous, and helpful. I always feel well cared-for when I visit the Sheraton Arlington. October 3, 2013
Rated 4 out of 5 by The rooms need remodeling The hotel itself was very nice. The lobby, the staff was great. The rooms however were dated. The carpets are stained and the ceiling in my bathroom was chipping off. I stayed in room 908. The bedding was fantastic as was the pillows April 29, 2013
Rated 4 out of 5 by close to 6 flags, water park, stadium. easy to get around. clean. March 17, 2014
Rated 3 out of 5 by room not ready Was attending baseball game and room not ready until after 5pm. We really wanted to freshen up before game, but instead had to check luggage at desk and finally get room after 11pm. Was disappointed. Everything else was fine.7 August 15, 2012
Rated 4 out of 5 by Slow Internet This hotel is very nice and the staff are great. The only draw back is the internet is extremely slow February 27, 2014
Rated 5 out of 5 by BELL STAFF AWESOME THE BELL STAFF WENT OUT OF THEIR WAY TO HELP US OUT. THEY REALLY WERE EXTRAORDINARY. March 3, 2014
Rated 2 out of 5 by Arlington Tx The Phone and TV were unplugged and once I tried to plug everything in, I saw why, it was a mess. I never did get the phone to work. The room was less than clean, dusty and the bathroom floor was very dirty. September 17, 2012
Rated 4 out of 5 by Stayed here many times I have stayed in this hotel many times. The rooms are clean, very close to amenities, walking distance to six flags, ranger's stadium, and the cowboy's stadium. We walked to the cowboys game from the hotel. December 31, 2012
Rated 5 out of 5 by Club Level Rocks My wife and I had a great stay on the 18th floor which is club level. The room was nice but the service and food was spectacular in the club room. If we have the opportunity again we would love to go back. October 22, 2012
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