Rated 3 out of 5 by bbbird This hotel is somewhat above average
Club: Breakfast skimpy by comparison to other hotels. Evening oers pretty light., and had to pay for cheap wine and beer.
The hotel has one big plus: if you are attending a baseball or football game at the nearby stadiums, its location
January 6, 2013
Rated 4 out of 5 by timbo The rooms need remodeling
The hotel itself was very nice. The lobby, the staff was great. The rooms however were dated. The carpets are stained and the ceiling in my bathroom was chipping off. I stayed in room 908. The bedding was fantastic as was the pillows
April 29, 2013
Rated 5 out of 5 by Jacklyn Business trip
I visit this hotel frequently on business. The staff - front desk, restaurant, club room, bellmen, and van drivers - are all very welcoming, courteous, and helpful. I always feel well cared-for when I visit the Sheraton Arlington.
October 3, 2013
Rated 3 out of 5 by jd63238 room not ready
Was attending baseball game and room not ready until after 5pm. We really wanted to freshen up before game, but instead had to check luggage at desk and finally get room after 11pm. Was disappointed. Everything else was fine.7
August 15, 2012
Rated 5 out of 5 by Gunny130 great hotel
I am a business traveler and am on the road every week. This is a great hotel, staff is helpful, location is great for both Dallas and Ft Worth and close to pro sorting arenas
April 3, 2014
Rated 4 out of 5 by mojoh this is a nice place
I injoyed my stay and it was nice.
May 16, 2014
Rated 5 out of 5 by deb1957 Great stay
Everything was perfect. I have nothing to complain about as this hotel was top-notch hotel
May 2, 2014
Rated 2 out of 5 by soup123 Arlington Tx
The Phone and TV were unplugged and once I tried to plug everything in, I saw why, it was a mess. I never did get the phone to work. The room was less than clean, dusty and the bathroom floor was very dirty.
September 17, 2012
Rated 4 out of 5 by Manytimes Stayed here many times
I have stayed in this hotel many times. The rooms are clean, very close to amenities, walking distance to six flags, ranger's stadium, and the cowboy's stadium. We walked to the cowboys game from the hotel.
December 31, 2012
Rated 5 out of 5 by LukosXP Club Level Rocks
My wife and I had a great stay on the 18th floor which is club level. The room was nice but the service and food was spectacular in the club room. If we have the opportunity again we would love to go back.
October 22, 2012
Rated 4 out of 5 by Chica11 Conference Stay
The hotel was great for our conference. The rooms were small but comfortable. The staff were friendly and helpful. The wi-fi in the meeting rooms were a plus.
March 27, 2014
Rated 2 out of 5 by AttyCo Staff has Poor Customer Service Skills
Staff refused business checks after prior approval. Staff subjectively determines when checks will be accepted beyond the general policy. Floor Manager was unable to state Sheraton's Policy and was rude.
July 16, 2013
Rated 5 out of 5 by MANNY3 BEST PLACE TO STAY IN ARLINGTON,TEXAS
THE STAFF IS THE BEST...FROM THE VALET TO HOUSEKEEPING. ALSO, PLEASE GET ROOM SERVICE FOR HOT AND TASTY FOOD. THE FRONT DESK WAS THE MOST HELPFUL AND FRIENDLY I HAVE HAD IN YEARS. KEEP UP THE GREAT JOB.
October 2, 2012
Rated 3 out of 5 by jtn15 Staff are great
Linda who works in the restaurant made my dining experience truly exceptional. She was very friendly and her customer service was the best I have seen in a long time.
March 11, 2014
Rated 5 out of 5 by RhondaW Great location
This is the perfect location for either Ranger or Cowboy game accomodations. The staff is friendly and the hotel well appointed. The breakfast buffet is very nice also.
Have stayed here many times!
February 21, 2012
Rated 2 out of 5 by Catti11 Rude guest
I have stayed at this location before with no problems. This time, some jerks decided to go up and down the hall - very late - several times - beating on the wall yelling "wake up" NOT a good trip.
December 6, 2012
Rated 3 out of 5 by Dblacktisd Another unhappy experience
Booked three rooms for a conference. The front desk staff told me I would be called when the rooms were ready, that didn't happen. Then I expected to have all rooms on same floor and they were not.
March 3, 2013
Rated 4 out of 5 by Zane6993 Zane6993
All was good as usual until a Sheraton Associate knocked and entered three times between 7:30A.M. and 9:15A.M. only to say o sorry each time.
April 1, 2014
Rated 5 out of 5 by Stephen68 Romantic Getaway
I want to thank the hotel staff and the service personnel for a great weekend. The Sheraton never lets me down. I will always search for a Sheraton when ever I travel. Thanks again.
August 22, 2012
Rated 5 out of 5 by JackR Best room ever
I stayed in room 823 at the Arlington, TX Sheraton and I have to say, that is the best room I've ever stayed in. The cleaneist, roomiest, most enjoyable stay I've had at this Sheraton hotel.
September 22, 2012
Rated 3 out of 5 by Wolfgang Sir
Remote. Traffic jams are part of the baseball season and the Flags park.
Your food service is way too expensive. Either over priced items in the Market or $38.00 steaks. Nothing in between.
May 5, 2013
Rated 5 out of 5 by funbird Great place to stay
I was really pleased with all of the facilities. We had lunch there everyday and it was excellent. All of the staff was excellent.
April 3, 2014
Rated 5 out of 5 by Jose60 Great Features & Location
We have stayed at this hotel several times and, with the exception of one stay, have always hade a great experiance with the facilities and the service. On the bad stay SPG made it right.
January 6, 2013
Rated 2 out of 5 by Stanley13 Great location, but....
This is a great location and the rates are very reasonable, but the room that we stayed in had very dirty carpet. It certainly needed cleaning and probably should be replaced. Room 601.
July 4, 2012
Rated 3 out of 5 by Kboy007 Wrong type of room
We were put in a Handicap Room which we did not ask for. The accomodations were just fine, except the location of the switches, thermostat etc. Would have been good for the hadicpped.
January 23, 2013
Rated 5 out of 5 by Denisegiants56 love this place
I go back every year to see a football game and stay here the staff is fantastic, rooms are clean, club lobby is GREAT, love Vicky and Carla, shulttle sataqff ius the BEST ever!!!!!
November 1, 2012
Rated 5 out of 5 by Alwaysimpressed Amazing
I stay at the Sheraton at least once a year. I am never disappointed. Everyone from the front desk to the housekeeping staff go out of their way to be kind. Super customer service!
June 5, 2012
Rated 4 out of 5 by Mallie4 Loved the Pool and Dive in Movie
My son and I stayed to attend a Ranger game and the Reptile Show at the Convention Center. It was the perfect location and very comfortable beds. We loved hanging out by the pool.
August 28, 2012
Rated 5 out of 5 by happy Impressed
I have stayed at several Sheratons and have always been pleased, but this was one of the best. Thanks for making my stay enjoyable. I am very picky and you meet my high standards.
February 11, 2013
Rated 5 out of 5 by Rocket53 Excellent Hotel
Every aspect of my stay was more than expected!
May 2, 2014